G
Guest
Hello. I recently purchased a laptop, a compaq presari v3000 with dual core
celeron 1.86ghz and 512 mb ram. i removed the pre installed norton antivirus
because it was making my system crawl. afterwards, i installed the following
"major programs" or additions to my system. i added ms office 2003; also, i
installed and usually run itunes, a dictionary app, yahoo messenger and a
torrent client. in addition, i have several security programs. i have avg
free, avast home edition, and zone alarm firewall free, all running at start
up. basically, that is the nature of my system and the major changes that i
did. now, the problem is that in the short time that i have had this laptop
(four days?); i have already encountered this particular BLUESCREEN error
like 4 times and i really don't know what it means. it just shuts down my
computer automatically, and after reboot, it displays an error notification.
details as follows:
----------------------------------------------------------------------------------
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 13321
Files that help describe the problem (some files may no longer be available)
Mini081707-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.
Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 8413EB98
BCP3: 843B53D0
BCP4: A5584760
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
---------------------------------------------------------------------------------
i can't seem to find anything about this in any knwoledge base or in
internet resources, and i was wondering, hopefully, if someone has the same
problem, or knows what to do. could this be a problem with the ram? or am i
running too many things? or i read in somewhere that zone alarm still has
some issues with vista? could that be it? someone please help... thanks a lot
in advance.
celeron 1.86ghz and 512 mb ram. i removed the pre installed norton antivirus
because it was making my system crawl. afterwards, i installed the following
"major programs" or additions to my system. i added ms office 2003; also, i
installed and usually run itunes, a dictionary app, yahoo messenger and a
torrent client. in addition, i have several security programs. i have avg
free, avast home edition, and zone alarm firewall free, all running at start
up. basically, that is the nature of my system and the major changes that i
did. now, the problem is that in the short time that i have had this laptop
(four days?); i have already encountered this particular BLUESCREEN error
like 4 times and i really don't know what it means. it just shuts down my
computer automatically, and after reboot, it displays an error notification.
details as follows:
----------------------------------------------------------------------------------
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 13321
Files that help describe the problem (some files may no longer be available)
Mini081707-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.
Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 8413EB98
BCP3: 843B53D0
BCP4: A5584760
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
---------------------------------------------------------------------------------
i can't seem to find anything about this in any knwoledge base or in
internet resources, and i was wondering, hopefully, if someone has the same
problem, or knows what to do. could this be a problem with the ram? or am i
running too many things? or i read in somewhere that zone alarm still has
some issues with vista? could that be it? someone please help... thanks a lot
in advance.