BlueScreen

[Kue2]

Product
Windows

Problem
Shut down unexpectedly

Date
08/05/2007 10:55 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 4105

Files that help describe the problem (some files may no longer be available)
Mini050807-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: FFFFFFFFFFFFFFE0
BCP2: 0000000000000000
BCP3: FFFFF80001C59CCA
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454

Anyone got a clue to what is causing this blue screen from the above
data????

 

[Ronnie Vernon MVP]

Kue2

You posted the information that is sent to Microsoft using the error
reporting service. This is useless here.

You need to open the event viewer and locate the error message there.

Click Start and type event viewer.exe and in the results, click the Event
Viewer.exe.

In the left pane, expand the Windows Logs and click Applications. Look for
any error level messages that correspond to the time when the blue screen
error occured, in the right pane. When found, double click the error
message. In the dialog box, click the Copy Button on the lower left. Paste
the results back here in a reply.

 

[Kue2]

Information 08/05/2007 10:56:06 AM Windows Error Reporting 1001 None




Log Name: Application
Source: Windows Error Reporting
Date: 08/05/2007 10:56:06 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Hugh-PC-Vista
Description:
Fault bucket X64_0x50_win32k!xxxCreateDesktopEx+901, type 0
Event Name: BlueScreen
Response: None
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Windows\Minidump\Mini050807-01.dmp
C:\Users\Hugh\AppData\Local\Temp\WER-331296-0.sysdata.xml
C:\Users\Hugh\AppData\Local\Temp\WERE566.tmp.version.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0dfe381a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-05-08T14:56:06.000Z" />
<EventRecordID>18342</EventRecordID>
<Channel>Application</Channel>
<Computer>Hugh-PC-Vista</Computer>
<Security />
</System>
<EventData>
<Data>X64_0x50_win32k!xxxCreateDesktopEx+901</Data>
<Data>0</Data>
<Data>BlueScreen</Data>
<Data>None</Data>
<Data>0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Windows\Minidump\Mini050807-01.dmp
C:\Users\Hugh\AppData\Local\Temp\WER-331296-0.sysdata.xml
C:\Users\Hugh\AppData\Local\Temp\WERE566.tmp.version.txt</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0dfe381a</Data>
</EventData>
</Event>

 

[Chad Harris]

Kue 2--

As Ronnie said; and also did you have one unexpected shut down or
several--I know that often Event Viewer provides no useful information but
it is certainly worth trying. Is Vista now running all right for the time
being, or do you have a problem booting to Vista?

CH

 

[Kue2]

Ronnie:
As far as I know this only happens when my wife tries to log off. It does
not happen if I log off. It appears to happen only when she is logging off.
I set the computer to not to re-boot on error. I may be able to get more
info from the blue screen the next time it happens. It does not happen every
time she logs off. Very strange. This error did not appear in any of the
betas I ran,just in the RTM. I have not changed any hardware since running
the betas.
Any ideas ???

 

[Kue2]

No problem booting to Vista. Vista is stable for me. Blue screen appears
only when my wife logs on & then logs off later. It does not happen all the
time.

 

[Ronnie Vernon MVP]

Kue2

The blue screen information may be a better source for the information. The
other information you posted from the event viewer didn't help much, it was
just informational.

Try to recreate the blue screen and post back here with the error info.

 

[Diamontina Cocktail]

2 possibilities:

1) Look at what programs she is using. If she is using anything different to
your logon that runs until the machine is shut down, try those 1 at a time.
Eg, forcibly shut down 1 program and shut down and if that doesn't work, try
another. The program(s) that are different to what you run in your logon may
be corrupted or some file they use is.

2) Your wife's logon is corrupted. Easily fixed. Delete it and then make up
a new one.

 

[Diamontina Cocktail]

PS,

When your wife uses the machine, had you already been using it and she used
Fast User Switch to go to her account? As a test, get her to logoff and go
back to the Welcome screen and then logon to her own ID and then try to shut
the machine down. It may simply be some program not working with fast user
switching.

 

[Chad Harris]

Kue--

Try Diamantha's suggestion. Type "control userpasswords2" in your run
box>Advanced tab>advanced button>click users on the right>rt. click wife's
profile and delete.


Then Recreate Wife's user account.

Control Panel>User Accounts>

Click Manage another account. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.

Click Create a new account.

Type the name you want to give the user account, click an account type, and
then click Create Account.
____________

or Rename her account:

To rename a local user account

Open Computer Management.

In the console tree, click Users.

Where?

Computer Management\System Tools\Local Users and Groups\Users


Right-click the user account that you want to rename, and then click Rename.

Type the new user name, and then press ENTER.


Good luck,

CH

 

[Andrea]

Kue2 pisze:

Product
Windows

Problem
Shut down unexpectedly

Date
08/05/2007 10:55 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 4105

Files that help describe the problem (some files may no longer be
available)
Mini050807-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: FFFFFFFFFFFFFFE0
BCP2: 0000000000000000
BCP3: FFFFF80001C59CCA
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454

Anyone got a clue to what is causing this blue screen from the above
data????

It's not an error - it's a feature

 

[Kue2]

Blue screen today
From the blue screen:

Captured this info from Blue Screen



Page_fault_IN_Nonpaged_area

Stop:0x00000050,0xffffffffffffffe0,0x0000000000000000,0xfffff80001c59eca,0x00000000000000000.

 

[Kue2]

I goggled to page fault error & also tested the memory.Memory passed.Is
there a way to test video memory on the video card? (program)? Could the
Nvidia drivers for the video card be causing this error? Nvidia driver
installed 158.24 although had same error with previous versions installed.
Any suggestion?

 

[Theo]

If you go to www.microsoft.com and enter your Stop code,
0x00000050, in the search box, you will be presented with
717 possibilities for you to peruse and possible find a
likely solution or give you more ideas about your particular
situation.

 

[Theo]

P.S.

If you search for '0x00000050 nonpaged' you only get 286
possibilities. Also, the additional numbers you cite are
too long. They should only be in the form of '0x00000000'
which is only 8 characters after '0x' not 16 characters.

And many of the errors also cite a file name.

 

[Tony Sperling]

Hi,

there are many indications that this could be a Hardware problem - consider
how the two of you are using the machine differently (which app's are
running). Starting up and shutting down and logging on and off typically
raises the temperatures noticeably. You won't see it unless you have
external diagnostic display. If the machine is already hotter when your wife
logs off that could trip it.

A while ago someone here (I cannot remember who) managed to convince me that
you could arm yourself with a hairdryer and 'spot heat' the internals - I
thought it sounded a bit violent, but it is true - one thing shouldn't fail
significantly before any other - running a chip hot over time will reduce
it's lifetime - used as a diagnostic the part shouldn't fail from heat
alone. If the same part fails repetedly from the treatment, that's your
culprit!<

It seems to me, you can spend a lot of time waiting for someone to come up
with a solution, provoking the failure could be rewarding in itself.

While you're making up your mind, this guy is actually giving a reasonable
explanation to what it's all about:

http://www.osronline.com/article.cfm?id=335


Tony. . .

 

[Kue2]

Tks Theo the possibilities are endless....lol I uninstalled the video
drivers I loaded & went back to the ones that installed with Vista. I'll see
if that makes a difference. I can run all day without a hitch, wife logs me
off Logs on.
She does a lot of surfing with IE. The programs she has loaded are the same
as the ones I use. This problem did not appear until we were using Vista
for a couple months.Been trying to track it down ever since. Theo do u know
of a program that can test the video memory on a graphics card?

 

[NotMe]

It's rare, but I have seen the cache memory on the CPU fail and cause the
same error messages as having bad RAM.

 

[Theo]

Unfortunately I have not been able to locate one that
specifically tests and reports on the status of the video
memory. Most of what I have ran across are just programs
that test your video memory by displaying different
patterns. I really don't know if they give you some sort of
error if there is a problem with the memory, or if you're
just supposed to be able to tell by looking at the patterns.

 

[John E]

Product
Windows

Problem
Shut down unexpectedly

Date
08/05/2007 10:55 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 4105

Files that help describe the problem (some files may no longer be
available)
Mini050807-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: FFFFFFFFFFFFFFE0
BCP2: 0000000000000000
BCP3: FFFFF80001C59CCA
BCP4: 0000000000000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454

Anyone got a clue to what is causing this blue screen from the above
data????

Hi Kue2,

I can't help you with this. I get a blue screen nearly every day with Vista
64. I suspect Nvidia drivers. I suspect my RAID array. I suspect that Vista
isn't quite up to scratch. I delete all the minidmp files (after they have
been reported to Microsoft). I doubt whether Microsoft has any control over
these errors - it is down to the drivers for the hardware.

Lets hope they sort it out soon.

John.