blue screen

R

richeo

i have got a mate to build me a computer. more often than not the computer
keeps crashing and goes to a blue screen where a message comes up stating an
error has occored and that i need to disable bios memory such as caching or
shadowing and that is is dumping physical memory then it counts up to 100 and
restarts. when the computer all loads up again windows error reporting comes
up so i click on send and it comes back with 'windows error report: a device
driver installed on comp caused windows to stop unexpectedly. This type of
error is referred to as a "stop erro". Can someone tell me why this happens
and how I can fix the computer to stop it from keep coming up with the blue
screen?
 
C

Colin Barnhorst

Just like the message says, a device driver is causing it. Have you added a
device (hardware or software) recently? Update all the drivers you can.
 
R

richeo

Thank you James. Much more of an interesting and informative answer than
Colin's. I suspected it had something to do with the bios settings but alas I
haven't a clue about the ins and outs of bios and would probably cause more
damage by tinkering around with the bios settings. I'll ask my mate. He is
apparently very good with computers and if I remember rightly I'm sure I did
ask him about bios settings before which lead to a very quizzed and akward
look on his face with just as much of a colourless answer so not sure if he
quite understands how to configure the bios settings or he just couldn't be
bothered to explain it to me. I'll take a good look around on the internet to
see if I can brush up on bios which I'd imagine would take far to long and
would probably be better of just asking on this community or looking in
forums for building computers from scratch or save myself a whole lot of time
and go buy a brand new computer but this isn't really an option for me so
I'll keep trying.
 
R

richeo

Firstly, thank you very much for your help. I have got into the Bios set up
by restarting my comp then clicking on delete which took me to a screen that
comes up with a list such as 'standard cmos set up, advanced cmos set up,
power managment' etc. I entered into the advanced cmos set up and disabled
internal cache and external cache (which were set to writeback) and system
bios cacheable. After disabling these I then restarted the comp and although
the comp is running very slow the comp has not crashed as yet and has been
running for about 30 mins now with various applications running. I have
checked device manager and there is nothing there to suggest anything is
wrong. I'm not to sure what or how device manager is going to indicate what
is wrong after disabling the things in the bios as I would have thought it
would have told me anyway? But your clearly far more knowledgable about
computer than me. I don't know what my mate installed on the motherboard and
would have to have a look inside the computer as getting hold of my mate is
very hard. He gave me no manual for the motherboard and I very much doubt he
has one. I think the motherboard is an amd 3000? I think I'm a bit lost here
on what I need to do to correct the problem of the computer keep crashing and
coming up with the blue screen. But from reading what you have very kindly
told me I need to disable any piece of hardware that is installed on the
motherboard that is not being used? What does it mean that now I have
disabled the internal and external cache and system bios cacheable in the
bios that has now stopped my computer from crashing?
 

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