Blue screen with tech info not BSOD


G

Grampy Pete

Hello
Below is the message my friend gets when she is on line then the pc restarts.
It is a new Compaq with xp home sp1.
Could someone tell me what this means and how to 'correct it'/ or return it.
Thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B


BCP3: 080AOOOO
BCP4: 9FF01008
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini083008-01-dmp
C:\Users\Nedra Lopes\AppData\Local\Temp\WER-45443-0.sysdata.xml
C:\ Users\Nedra Lopes\ AppData\Local\Temp\WERF95B.temp.version.txt
 
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N

nass

Grampy Pete said:
Hello
Below is the message my friend gets when she is on line then the pc restarts.
It is a new Compaq with xp home sp1.
Could someone tell me what this means and how to 'correct it'/ or return it.
Thank you

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B


BCP3: 080AOOOO
BCP4: 9FF01008
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini083008-01-dmp
C:\Users\Nedra Lopes\AppData\Local\Temp\WER-45443-0.sysdata.xml
C:\ Users\Nedra Lopes\ AppData\Local\Temp\WERF95B.temp.version.txt

Pete this a Vista operating system Not XP Home it may be Vista Home LOL

If it is under warranty still I will recommend take to the vendor to check
it up for her.
Read this info here:
Either a bad Driver for a hardware or an Overheated System, also a Bad RAM
or Corrupt Page File can cause this scenario to happen!
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1491855&SiteID=17

http://forums12.itrc.hp.com/service...447627+1220474665351+28353475&threadId=119648
http://www.vistax64.com/vista-performance-maintenance/121181-unexpected-shutdown-bluescreen.html

HTH
nass
 
M

Moovelous

I've used my Windows Vista Home Premium since 11/07 with no problems. The
BlueScreen started for me in the last couple of weeks. I wonder if there was
a Vista update that had a problem in it.

nass said:
Good luck Pete.
nass
 
N

Nico

I have a brand new Sony Vaio VGN-CR460F and I got a similar bluescreen after
updating to the last Windows update: (I have Windows Vista Home Premium -
Spanish language):

Firma con problemas:
Nombre del evento de problema: BlueScreen
Versión del sistema operativo: 6.0.6001.2.1.0.768.3
Id. de configuración regional: 13322

Información adicional del problema:
BCCode: c2
BCP1: 00000007
BCP2: 0000110B
BCP3: 00504A41
BCP4: 862CE068
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Archivos que ayudan a describir el problema:
C:\Windows\Minidump\Mini122208-03.dmp
C:\Users\Nicolás\AppData\Local\Temp\WER-113428-0.sysdata.xml
C:\Users\Nicolás\AppData\Local\Temp\WER139F.tmp.version.txt

Lea nuestra declaración de privacidad:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0c0a

This happened three times up to now, and I have the corresponding "Minidump"
files. May I know if this it's Windows Update software related or HW related
to send the notebook back?

Regards,

Nico.
 
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G

Gerry

Nico

This is a Windows XP newsgroup. You need a Vista newsgroup.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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