Blue Screen with Error Msg

J

Jen G

I got the Blue Screen and Unexpected Shutdown error as follows:

signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 00000060
BCP2: 00000000
BCP3: 82467120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini020608-01.dmp
C:\Users\Jennifer\AppData\Local\Temp\WER-173281-0.sysdata.xml
C:\Users\Jennifer\AppData\Local\Temp\WER4392.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I was just working on email. This is the 3rd time this occurred. I don't
know how to look at the minidump file. Can one of you wonderful techs help
me out please?

Thanks,
Jen G
 
S

SherriLL

Rick,
I see you're trying to help many people with their Vista problems. Here's
mine...
Brand New Dell 530 Desktop


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000001
BCP4: 8065FB10
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini021808-04.dmp
C:\Users\Sherri\AppData\Local\Temp\WER-66518-0.sysdata.xml
C:\Users\Sherri\AppData\Local\Temp\WER52EF.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

The file contents from the above listed text file....

Windows NT Version 6.0 Build: 6000
Product (0x2): Windows Vista (TM) Home Basic
Edition: HomeBasic
BuildString: 6000.16584.x86fre.vista_gdr.071023-1545
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033

I couldn't open the .dmp file or the .xml file.


I was on the phone with Dell for over an hour last night and one of the
techs installed an updated drive for me yet the problem persists. I have the
latest BIOS and I have run sfc/scannow. The scan said that there was some
currupt files that could not be repaired. I tried to open the cbs.log file
but was denied access..even after I gave myself permission. FYI, I installed
Microsoft Word 2000 from my old discs from my old computer. Could that have
caused this problem or is it simply Vista being Vista? My sister has a laptop
from a different manufacturer and has the same problem. Any help would be
appreciated.
 
B

betrina

Rick, Did you find out anything about this shutdown issue? I get the same
BCCode 101. I would like to know how to read the minidump files to see if I
can figure out what the problem is. More info in post "unexpected shutdown
dell laptop" for 3/15/2008.

Betrina
 
H

Hiren

Yes,which would typically be displayed as a set of words typed in all
uppercase and joined together by underscores.


hi

you mean the message in the BSOD itself?
 
N

Nonny

andremarca said:
keep getting it...

it reads:

A clock interrupt was not received on a secondary processor within the
allocated time interval.

It says something about disabling things like caching or shadowing in
the bios.
Click to expand...

DID YOU DO THAT????
 
R

Rick Rogers

It appears that way because the forum you are using munges the address to
prevent users from having their addresses harvested. The forum slurps
messages from Microsoft's newsservers, which is where I am. I believe you
have now heard from me privately, but you can use rick_at_mvps_dot_org

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
R

Rick Rogers

Similar to what? Your response does not contain the original post, and the
forum you are using just schleps posts from Microsoft's newsgroups in a weak
attempt to make them appear legitimate. No one at vbulletin can help you as
there are no real techs there, but if you use a newsreader to post to the
real groups, we may be able to assist you. Click on:

news://msnews.microsoft.com/microsoft.public.windows.vista.general

to get started.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
R

Robalone

Help Rick "Nutcase" Rogers,

I cannot ask a question on the forum. I click new, and question, and get an
error logo. But I have the same BlueScreen problem and would like to chat
with you some how. My unwanted shutdown manifests the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 85A47A50
BCP3: 85A47B9C
BCP4: 81A8C430
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini012309-04.dmp
C:\Users\Rob\AppData\Local\Temp\WER-1748396-0.sysdata.xml
C:\Users\Rob\AppData\Local\Temp\WERC081.tmp.version.txt

How can I chat? As I said I seem to be locked out of this forum. I am at
(e-mail address removed).

Rob Tillitz
 
R

Rick Rogers

Hi Rob,

Send this file to me at rick_at_mvps._dot_org using a subject line of "per
req" (and nothing else or it won't get through):
C:\Windows\Minidump\Mini012309-04.dmp
Click to expand...

It may contain information that can help identify the source of the trouble.

As to the forum, try using a newsreader instead, it's far more functional.
In Vista, it's built into WindowsMail, all you need do is click on the link
I gave to get started, or you can set it up yourself using instructions I
have at http://rickrogers.org/setupoe.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 

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