what does this blue screen means?

  • Thread starter Thread starter david
  • Start date Start date
D

david

i only get this during shut down, it gets blue screen and reboot.


BCCode: 1000008e
BCP1: C0000005
BCP2: 827DC620
BCP3: A4B27B5C
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini082307-01.dmp
C:\Users\david\AppData\Local\Temp\WER-30677237-0.sysdata.xml
C:\Users\david\AppData\Local\Temp\WER3BF0.tmp.version.txt
 
BCCode: 1000008e
BCP1: C0000005
Click to expand...

The BC Code 0x10000008E is KERNEL_MODE_EXCEPTION_NOT_HANDLED_M. This
indicates that a kernel-mode program generated an exception which the error
handler did not catch. The first parameter 0xC0000005 indicates that the
error was a memory access violation - a kernel mode thread attempted to
touch a page of memory to which it did not have access.

It's hard to say more, without examining the dump file. But at a general
level, this kind of error is usually caused by a problem in a device driver.
Make sure that all your device drivers are up to date. If you send the crash
report to Microsoft via Control Panel, System and Maintenance, Check for New
solutions, it wil tell you if there is a known hotfix for the issue (either
from Microsoft or 3rd party vendor).
 
Back
Top