Blue Screen using CHKDSK /R

[Steve Hughins]

Running Windows XP Professional

New PC has been running for about 90 days.

Loaded Quick Books 2008. Ran fine. (This is the only change that has been
mde recently) A week later the OS would reboot unexpectently. In Normal Mode
the OS will just reboot now. When in Safe Mode, the OS will just reboot
unexpectently.

Went to run CHKDSK /r and received a Blue Screen with the following info:

"IRQL_NOT_LESS_OR_EQUAL" Stop: 0x0000000A (0x00000028, 0x00000002,
0x00000000, 0x8081E667)

Any suggestions?

Thank you

Steven M Hughins

 

[Gerry]

Steven

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793589.aspx

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or
software. Use the General Troubleshooting of STOP Messages checklist
above. Technically, this error condition means that a kernel-mode
process or driver tried to access a memory location to which it did not
have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was
too high. (A kernel-mode process can access only other processes that
have an IRQL lower than, or equal to, its own.)
Source: http://aumha.org/a/stop.htm

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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