Blue screen on program exit (XP64)

[Guest]

Hi,

When i exit iTunes, photoshop or fireworks i'm getting the blue screen of
death.
I'm totally up to date with the MS updates and it seems that these crashes
have happened only since i've updated.

AMD 3700+
Abit AX8
Fugitsu 160GB IDE
1gb Corsair
ATi X850XT

thanks,

Elliot

 

[Guest]

Just add some more info. the blue screen gives the error message:

Kernal_APC_PENDING_DURING_EXIT

STOP:0x00000020

 

[- Bobb -]

Sounds like you need to " undo the last update".
Did you do a backup prior to last update ? If so,

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\System Tools\System Restore

Will get you back to that point

 

[Guest]

I think i've solved it.

I had Zone Alarm x64 (beta) installed on the system.
I removed it and now i can exit my programs again without crashing.