Blue Screen of Death


G

Guest

I'm helping a freind whose machine immediately shows the blue screen of death with this message- REGISTRY_ERROR, ***STOP 0x00000051(0x00000003,0x00000003,0x00000000,0xE14cc000). I have limited access to HD and no access to windows. Not sure what to do,can't even do a recovery or installation with recovery CD. Thanks to any who may be able to help.
 
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H

hardhead

not an xp machine i guess, sounds like the mother board
or other hardware.
-----Original Message-----
I'm helping a freind whose machine immediately shows the
blue screen of death with this message- REGISTRY_ERROR,
***STOP 0x00000051
(0x00000003,0x00000003,0x00000000,0xE14cc000). I have
limited access to HD and no access to windows. Not sure
what to do,can't even do a recovery or installation with
recovery CD. Thanks to any who may be able to help.
 
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R

Ron Martell

Claude said:
I'm helping a freind whose machine immediately shows the blue screen of death with this message- REGISTRY_ERROR, ***STOP 0x00000051(0x00000003,0x00000003,0x00000000,0xE14cc000). I have limited access to HD and no access to windows. Not sure what to do,can't even do a recovery or installation with recovery CD. Thanks to any who may be able to help.

Have you tried booting from the Recovery CD and restoring you computer
to "factory new" state with that? If so, what was the result?

NOTE:
If you have already tried this and it failed part way through then
your previous data, including all user files, is gone and there is no
hope of recovery of them. And this type of error under those
circumstances would indicate that the root cause is a hardware failure
of some kind.

And if you have not tried booting from the Recovery CD and restoring
the factory image then you should hold off until all other possible
solutions have been exhausted, as the Recovery CD automatically wipes
out everything on the hard drive, including all of your data files,
emails, etc.

Try booting the computer to "Safe Mode with Command Prompt". Turn on
the computer and start tapping the F8 key rapidly as soon as the first
information of any type shows on the screen. Keep tapping until the
Windows Startup Menu appears and choose "Safe Mode with Command
Prompt" from the menu.

If it does boot then enter the following command:
%systemroot%\system32\restore\rstrui.exe
and follow the instructions to restore the system to a previous state.
This restore will include restoration of the registry.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 

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