H
hackneylad
Hi there, I’m currently having a lot of serious problems with my
laptop and would appreciate any advice.
The problem started when a blue screen of death appeared while I was
away from the computer. Apart from Firefox and Outlook Express, there
were no programs running at the time. It said that a process or thread
crucial to system operation has unexpectedly exited or been terminated
and said I should check to make sure that any new hardware of software
was properly installed. The technical information read: *** STOP:
0x000000F4 (0x0000000003, 0x86C31C10, 0x86C31D84, 0x805FA160) and a
physical memory dump was completed.
Apart from upgrading my McAfee Virus Utilities and using a new USB
pen, I haven’t installed any new hardware of software for a good few
months and had never had a similar problem before. I restarted the
system and everything seemed to work fine. Soon though, every two or
three restarts would produce a similar blue screen of death. Sometimes
this screen was the same as the one above and sometimes it said:
UNMOUNTABLE_BOOT-VOLUME and the technical information was: *** STOP:
0x000000ED (0x86F9F900, 0xC0000006, 0X00000000, 0x00000000).
When I restarted again, this time an error message appeared just as
the desktop background was loading up. It was titled ‘Delayed Write
Failed’ and read: ‘Windows was unable to save all the data for the
file C:\WINDOWS\Registration. The data has been lost. This error may
be caused by a failure of your computer hardware or network
connection. Please try to save this file elsewhere.’ After clicking
OK, the same error message repeated itself numerous times but with
different files, including:
C:\WINDOWS
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt
C:\WINDOWS\Prefetch\NTOSBOOT-B00DFAAD.pf
C:\WINDOWS\Prefetch\EXPLORER.EXE-02121B1A.pf
C:\WINDOWS\Prefetch\SVCHOST.EXE-2D5FBD18.pf
C:\$Mft
The computer then froze. Now when I restart, the blue screen of death
comes up every time before Windows has fully loaded. I’ve tried
loading up in Safe Mode so I can run a check of the hard drive for
errors, but even in Safe Mode I can’t successfully load up Windows
without being hit by the blue screen.
The laptop is a three year old Dell Inspiron 8200 running Windows XP
(with SP2). Any help would be fantastic!
Many thanks, Jack
laptop and would appreciate any advice.
The problem started when a blue screen of death appeared while I was
away from the computer. Apart from Firefox and Outlook Express, there
were no programs running at the time. It said that a process or thread
crucial to system operation has unexpectedly exited or been terminated
and said I should check to make sure that any new hardware of software
was properly installed. The technical information read: *** STOP:
0x000000F4 (0x0000000003, 0x86C31C10, 0x86C31D84, 0x805FA160) and a
physical memory dump was completed.
Apart from upgrading my McAfee Virus Utilities and using a new USB
pen, I haven’t installed any new hardware of software for a good few
months and had never had a similar problem before. I restarted the
system and everything seemed to work fine. Soon though, every two or
three restarts would produce a similar blue screen of death. Sometimes
this screen was the same as the one above and sometimes it said:
UNMOUNTABLE_BOOT-VOLUME and the technical information was: *** STOP:
0x000000ED (0x86F9F900, 0xC0000006, 0X00000000, 0x00000000).
When I restarted again, this time an error message appeared just as
the desktop background was loading up. It was titled ‘Delayed Write
Failed’ and read: ‘Windows was unable to save all the data for the
file C:\WINDOWS\Registration. The data has been lost. This error may
be caused by a failure of your computer hardware or network
connection. Please try to save this file elsewhere.’ After clicking
OK, the same error message repeated itself numerous times but with
different files, including:
C:\WINDOWS
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt
C:\WINDOWS\Prefetch\NTOSBOOT-B00DFAAD.pf
C:\WINDOWS\Prefetch\EXPLORER.EXE-02121B1A.pf
C:\WINDOWS\Prefetch\SVCHOST.EXE-2D5FBD18.pf
C:\$Mft
The computer then froze. Now when I restart, the blue screen of death
comes up every time before Windows has fully loaded. I’ve tried
loading up in Safe Mode so I can run a check of the hard drive for
errors, but even in Safe Mode I can’t successfully load up Windows
without being hit by the blue screen.
The laptop is a three year old Dell Inspiron 8200 running Windows XP
(with SP2). Any help would be fantastic!
Many thanks, Jack