Blue screen nightmare - help appreciated!

H

hackneylad

Hi there, I’m currently having a lot of serious problems with my
laptop and would appreciate any advice.

The problem started when a blue screen of death appeared while I was
away from the computer. Apart from Firefox and Outlook Express, there
were no programs running at the time. It said that a process or thread
crucial to system operation has unexpectedly exited or been terminated
and said I should check to make sure that any new hardware of software
was properly installed. The technical information read: *** STOP:
0x000000F4 (0x0000000003, 0x86C31C10, 0x86C31D84, 0x805FA160) and a
physical memory dump was completed.

Apart from upgrading my McAfee Virus Utilities and using a new USB
pen, I haven’t installed any new hardware of software for a good few
months and had never had a similar problem before. I restarted the
system and everything seemed to work fine. Soon though, every two or
three restarts would produce a similar blue screen of death. Sometimes
this screen was the same as the one above and sometimes it said:
UNMOUNTABLE_BOOT-VOLUME and the technical information was: *** STOP:
0x000000ED (0x86F9F900, 0xC0000006, 0X00000000, 0x00000000).

When I restarted again, this time an error message appeared just as
the desktop background was loading up. It was titled ‘Delayed Write
Failed’ and read: ‘Windows was unable to save all the data for the
file C:\WINDOWS\Registration. The data has been lost. This error may
be caused by a failure of your computer hardware or network
connection. Please try to save this file elsewhere.’ After clicking
OK, the same error message repeated itself numerous times but with
different files, including:

C:\WINDOWS
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt
C:\WINDOWS\Prefetch\NTOSBOOT-B00DFAAD.pf
C:\WINDOWS\Prefetch\EXPLORER.EXE-02121B1A.pf
C:\WINDOWS\Prefetch\SVCHOST.EXE-2D5FBD18.pf
C:\$Mft

The computer then froze. Now when I restart, the blue screen of death
comes up every time before Windows has fully loaded. I’ve tried
loading up in Safe Mode so I can run a check of the hard drive for
errors, but even in Safe Mode I can’t successfully load up Windows
without being hit by the blue screen.

The laptop is a three year old Dell Inspiron 8200 running Windows XP
(with SP2). Any help would be fantastic!
Many thanks, Jack
 
C

Claymore

Hi there, I'm currently having a lot of serious problems with my
laptop and would appreciate any advice.

The problem started when a blue screen of death appeared while I was
away from the computer. Apart from Firefox and Outlook Express, there
were no programs running at the time. It said that a process or thread
crucial to system operation has unexpectedly exited or been terminated
and said I should check to make sure that any new hardware of software
was properly installed. The technical information read: *** STOP:
0x000000F4 (0x0000000003, 0x86C31C10, 0x86C31D84, 0x805FA160) and a
physical memory dump was completed.

Apart from upgrading my McAfee Virus Utilities and using a new USB
pen, I haven't installed any new hardware of software for a good few
months and had never had a similar problem before. I restarted the
system and everything seemed to work fine. Soon though, every two or
three restarts would produce a similar blue screen of death. Sometimes
this screen was the same as the one above and sometimes it said:
UNMOUNTABLE_BOOT-VOLUME and the technical information was: *** STOP:
0x000000ED (0x86F9F900, 0xC0000006, 0X00000000, 0x00000000).

When I restarted again, this time an error message appeared just as
the desktop background was loading up. It was titled 'Delayed Write
Failed' and read: 'Windows was unable to save all the data for the
file C:\WINDOWS\Registration. The data has been lost. This error may
be caused by a failure of your computer hardware or network
connection. Please try to save this file elsewhere.' After clicking
OK, the same error message repeated itself numerous times but with
different files, including:

C:\WINDOWS
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt
C:\WINDOWS\Prefetch\NTOSBOOT-B00DFAAD.pf
C:\WINDOWS\Prefetch\EXPLORER.EXE-02121B1A.pf
C:\WINDOWS\Prefetch\SVCHOST.EXE-2D5FBD18.pf
C:\$Mft

The computer then froze. Now when I restart, the blue screen of death
comes up every time before Windows has fully loaded. I've tried
loading up in Safe Mode so I can run a check of the hard drive for
errors, but even in Safe Mode I can't successfully load up Windows
without being hit by the blue screen.

The laptop is a three year old Dell Inspiron 8200 running Windows XP
(with SP2). Any help would be fantastic!
Many thanks, Jack

Hi,

If you haven't done so already:

1. Start your computer the Windows CD-ROM.

2. When the Welcome to Setup screen appears, press R to select the
repair option.

3. If you have a dual-boot or multiple-boot computer, select the
Windows installation that you want to access from the Recovery
Console.

4. Type the administrator password when you are prompted to do so.

NOTE: If no administrator password exists, press ENTER.

5. At the command prompt, on the drive where Windows is installed
(navigate if you have to), type chkdsk /r, and then press ENTER.

6. At the command prompt, type exit, and then press ENTER to restart
your computer.

For additional information about how to use the Recovery Console in
Windows XP, click the article number below to view the article in the
Microsoft Knowledge Base:
314058 (http://support.microsoft.com/kb/314058/EN-US/) Description of
the Windows XP Recovery Console

If this procedure does not work, repeat it and use the fixboot command
in step 5 instead of the chkdsk /r command.
 
W

Will Denny

Hi

Please try the following links to Jim Eshelman's web site:

Right hand column (F4) & (ED)

http://aumha.org/win5/kbestop.htm

--


Will Denny

MS MVP Shell/User
Please Reply to the News Groups


hackneylad said:
Hi there, I'm currently having a lot of serious problems with my
laptop and would appreciate any advice.

The problem started when a blue screen of death appeared while I was
away from the computer. Apart from Firefox and Outlook Express, there
were no programs running at the time. It said that a process or thread
crucial to system operation has unexpectedly exited or been terminated
and said I should check to make sure that any new hardware of software
was properly installed. The technical information read: *** STOP:
0x000000F4 (0x0000000003, 0x86C31C10, 0x86C31D84, 0x805FA160) and a
physical memory dump was completed.

Apart from upgrading my McAfee Virus Utilities and using a new USB
pen, I haven't installed any new hardware of software for a good few
months and had never had a similar problem before. I restarted the
system and everything seemed to work fine. Soon though, every two or
three restarts would produce a similar blue screen of death. Sometimes
this screen was the same as the one above and sometimes it said:
UNMOUNTABLE_BOOT-VOLUME and the technical information was: *** STOP:
0x000000ED (0x86F9F900, 0xC0000006, 0X00000000, 0x00000000).

When I restarted again, this time an error message appeared just as
the desktop background was loading up. It was titled 'Delayed Write
Failed' and read: 'Windows was unable to save all the data for the
file C:\WINDOWS\Registration. The data has been lost. This error may
be caused by a failure of your computer hardware or network
connection. Please try to save this file elsewhere.' After clicking
OK, the same error message repeated itself numerous times but with
different files, including:
<snipped>
 

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