Blue Screen Help

C

CraigXD

Hello, first off i apologize if this has been posted before but ive been
reading through some posts and it seems people are very helpful here.

I have a Dell Demision 5150, Intel® Pentium® 4 3.4ghz, 250gb, 3gb of
ram 2 of which i put in myself but have been in for a while now.

Ok so the problem, since monday i have been getting a blue screen while
on the computer, it comes on maybe after 20 minutes after being on
sometimes sooner it a bit later than that but will come on. I did
uninstall some programmes on tuesday night and thought that worked as
it didnt blue screen for about 2 hours and i was able to shut it down
properly and all was well until wednesday after going on thinking it
was fixed and back it comes.

So this is the last code i took from the blue screen :
0x000000D1 (oXBA7310E0,0X00000002,0X00000001,OXBA3E4BEB) RNDISMP.SYS -
Address BA3E4BEB base at BA3E0000

When i restart the computer back up and report it to microsoft it says
its a driver problem and suggests to use the dell driver reset tool
which i have done and it found no problems. Also to do a system restore
which i have done going about a week or two back but still has the same
problem. I have also done a McAfee virus scan and a malware scan but
nothing.
Any help would be much appreciated.
 
J

Jose

Hello, first off i apologize if this has been posted before but ive been
reading through some posts and it seems people are very helpful here.

I have a Dell Demision 5150, Intel® Pentium® 4 3.4ghz, 250gb, 3gb of
ram 2 of which i put in myself but have been in for a while now.

Ok so the problem, since monday i have been getting a blue screen while
on the computer, it comes on maybe after 20 minutes after being on
sometimes sooner it a bit later than that but will come on. I did
uninstall some programmes on tuesday night and thought that worked as
it didnt blue screen for about 2 hours and i was able to shut it down
properly and all was well until wednesday after going on thinking it
was fixed and back it comes.

So this is the last code i took from the blue screen :
0x000000D1 (oXBA7310E0,0X00000002,0X00000001,OXBA3E4BEB) RNDISMP.SYS -
Address BA3E4BEB base at BA3E0000

When i restart the computer back up and report it to microsoft it says
its a driver problem and suggests to use the dell driver reset tool
which i have done and it found no problems. Also to do a system restore
which i have done going about a week or two back but still has the same
problem. I have also done a McAfee virus scan and a malware scan but
nothing.
Any help would be much appreciated.

What is your XP Service Pack?

Don't take this the wrong way, but do a little research yourself by
running a Google search for: RNDISMP.SYS

There are several hits with folks getting this BSOD (Blue Screen of
Death) regarding that particular driver and ohhhhh, maybe some Linksys
drivers or something like that. Maybe that has nothing to do with
your situation. Has anything changed in the Networking area lately?

The friendly point is, read some of the top Google results and see how
they might apply to you and possibly find a solution - you are not the
first person with this problem.

If you do a little research you might just find the solution and we
won't have to ask so many questions back and forth.

Troubleshooting BSODs can be time frustrating and consuming. But, if
it was working before, something changed.

Before the question is asked of you, first run a thorough malware scan
thusly:

Despite whatever malware scans you have already done, download,
install, update and do a full scan with these three free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
AVG (AVG): http://free.avg.com/

If your computer won't stay running long enough, try Safe Mode with/
without networking. Do the best you can.

I would not count on any single malware program and certainly not
McAfee (but that is my opinion).

Check to see if you can get into Start, Programs, Accessories, System
Tools, System Restore. Don't do a restore, just see if there are
restore points available prior to your noticing the failures which
started Monday (just in case).

Do you have a bootable XP CD?

Jose
 
G

Gerry

Craig

Are you using a Yahoo browser?

Select Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked. You
may need to scroll down to see the second item. You should also make
certain that the box before "Hide extensions for known file types" is
not checked. Next in Windows Explorer make sure View, Details is
selected and then select View, Choose Details and check before Name,
Type, Total Size, and Free Space.

Using Windows Explorer search for ycommon.exe. Please let us know what
you fu=ind.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
C

CraigXD

Jose>
What is your XP Service Pack?

Don't take this the wrong way, but do a little research yourself by
running a Google search for: RNDISMP.SYS

There are several hits with folks getting this BSOD (Blue Screen of
Death) regarding that particular driver and ohhhhh, maybe some Linksys
drivers or something like that. Maybe that has nothing to do with
your situation. Has anything changed in the Networking area lately?

The friendly point is, read some of the top Google results and see how
they might apply to you and possibly find a solution - you are not the
first person with this problem.

If you do a little research you might just find the solution and we
won't have to ask so many questions back and forth.

Troubleshooting BSODs can be time frustrating and consuming. But, if
it was working before, something changed.

Before the question is asked of you, first run a thorough malware scan
thusly:

Despite whatever malware scans you have already done, download,
install, update and do a full scan with these three free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpywa (SAS): http://www.superantispyware.com/
AVG (AVG): http://free.avg.com/

If your computer won't stay running long enough, try Safe Mode with/
without networking. Do the best you can.

I would not count on any single malware program and certainly not
McAfee (but that is my opinion).

Check to see if you can get into Start, Programs, Accessories, System
Tools, System Restore. Don't do a restore, just see if there are
restore points available prior to your noticing the failures which
started Monday (just in case).

Do you have a bootable XP CD?

Jose

I have service pack 3 but i dont have a bootable XP CD. i did search
about it in google and found that post about it but i dont have a
Linksys and i wasnt sure i should do what it said and i also found
http://tinyurl.com/os5xla where you can download the Rndismp.sys but
again im not sure if i should do it.
I did Run the Malwarebytes Anti-Malware and it found 2 files infected
in Registry data items being
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Antivirus Disable
Notify (Disabled SecurityCenter)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Firewall Disable
Notify (Disabled SecurityCenter) This was in safe mode.
Im still scanning SUPERAntiSpyware in safe mode and it has come up with
55 Adware Cookie trackers in file items.

I have also tried the system restore a couple days ago and i did to the
5th of may but i still have gotten the blue screen.
 
G

Gerry

Craig

What were the names of the items detected by Malwarebytes?

You might run cCleaner. The Cleaner not the Registry section. Also
select Start, All Programs, Accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. These operations will reduce the time taken to carry out
a further scan using Malwarebytes, which I would carry out.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
C

CraigXD

Also just finished the SAS can and it found 57 file item files detected

55 Adware Tracking Cookies
1 Adware. Vundo/Variant-MSFake
1 Trojan.Intel32
 
J

Jose

Also just finished the SAS can and it found 57 file item files detected

55 Adware Tracking Cookies
1 Adware. Vundo/Variant-MSFake
1 Trojan.Intel32

Progress. Cookies are annoying and even the lamest AV software
usually finds cookies. It is safe to let the AV delete them but they
will come back through your regular browsing unless you totally don't
allow cookies, but that is overkill IMO.

Your malwares are amusing in a sick sort of way. Malware will infect
you and then screw up the usual methods you might use to remove it:
regedit, cmd, System Restore, etc. You should consider running these
obviously effective programs regularly.

Did you reboot afterwards and still have the same problem?

Using Internet Explorer have you checked for Windows updates lately?

Are you using any mobile device with your computer (I have been
reading the Google posts)?

Right click My Computer, Properties, Hardware, Device Manager. Expand
the Network Adapter section. Any ?s, Xs, or !s out there, or
anywhere in DM? Those are areas that may need attention.

After a BSOD, look in the Event Viewer logs for red or yellow messages
at the time of failure for clues.

That file is a Microsoft driver. Before you try to download a
replacement, make sure you make a copy of your old one in c:\windows
\system32\drivers - you will find yours there (I hope). Also make
sure what you download is for XP <Home or Pro> and SP2 or SP3. I
don't think they changed it from SP2 to SP3 and I have XP Pro SP3.

Mine is 30,592 bytes which matches Microsoft http://support.microsoft.com/kb/890927

Consider all of those download type sites contaminated, so rescan with
at least one of your AV weapons when you are done.

Jose
 
J

Jose

Also just finished the SAS can and it found 57 file item files detected

55 Adware Tracking Cookies
1 Adware. Vundo/Variant-MSFake
1 Trojan.Intel32

You did say what your network situation isn't, but not what it is.
Wireless?

So far from what I can read, usually there is some network problem, so
you might also want to check your networking device WWW site to be
sure you have their latest drivers of check their Support pages for a
user forum and search your message out there.

Jose
 

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