Blue screen error


L

Laura Victoria

Hello.
3 days ago I experienced 2 blue screen errors on 1 day. I was told by the
Windows Vista help and solution program that I should install the newest
version of any driver that have been out of date. Soo.. I went into my driver
overview and chose "Update this driver" - got the answer: "Windows has
confirmed that this is the newest version of the driver". Seemed not to be
since 2 hours after that I got another blue screen error. Thing is - these 2
were different from the once I got before becuase they didn't say WHAT caused
it on the actual blue screen.

I have no manually updated all drivers to the newest and it worked fine
until today....
Another blue screen error of the same. Again I went into the Windows Vista
help and solution program and found that it told me to once again upload my
CAMERA driver that I just did manually from my manufactors homepage. A
program I use to check if my drivers are out of date (Driver Detective) also
ensured me that it WAS updated, but this STILL causes a blue screen error.
I wonder what is going on really. I so far only had trouble with overheating
and cleaned my ventilator for that manually but I ensured I did not touch
ANYTHING else but the ventilator and I had a proffesionalist beside me.
I could use some help since I have no idea how to fix this.

Thanks for your time
Laura

COMPUTER INFORMATION:
OS-navn Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Anden OS-beskrivelse Ikke tilgængelig
OS-producent Microsoft Corporation
Systemname: LAURAS_PC
Systemproducent MEDIONPC
Systemmodel MS-7501
Systemtype X86-based PC
Processor AMD Phenom(tm) 8450 Triple-Core Processor, 2100 Mhz, 3 Kerne(r), 3
Logisk(e) processor(er)
BIOS-version/date American Megatrends Inc. A7501MLN.10I, 12-06-2008
SMBIOS-version 2.5
Windows-map C:\Windows
System-map C:\Windows\system32
Start: \Device\HarddiskVolume1
Homeplace: Denmark
Installeret fysisk hukommelse (RAM) 3,00 GB
Fysisk hukommelse i alt 2,75 GB
Virtuel hukommelse i alt 5,70 GB

Blue screen error codes 1st:
OS-version Code: 6.0.6001.2.1.0.768.3
BCCode: 1000007e
BCP1: C0000005
BCP2: 95212CCF
BCP3: 8C667C34
BCP4: 8C667930
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Serveroplysninger: 5ab6ef3a-9329-402e-9cbe-a745b227e8b6

2nd:
OS-version code: 6.0.6001.2.1.0.768.3
BCCode: 1000007e
BCP1: C0000005
BCP2: 94A14CCF
BCP3: 8BE9CC34
BCP4: 8BE9C930
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Serveroplysninger: 0b05a8de-38dd-44ab-a50b-4572b5e32676

AND finally the 3rd:
Os version code: 6.0.6001.2.1.0.768.3
BCCode: 1000007e
BCP1: C0000005
BCP2: 92811CCF
BCP3: 8AB17C34
BCP4: 8AB17930
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Serveroplysninger: 374bf387-1011-4644-8048-ac26f3931969
 
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W

Woody

Are there any minidump files to analyze? Is there a driver file listed on
blue screen? This type of problem is usually caused by a downlevel DLL file
being loaded even if the correct level file is there. The old DLL files can
be hanging around from old programs that have been removed. I had the
problem with Pinnacle TV software that was being clobbered because a couple
Haupauge files were being preloaded at boot. I had removed Haupauge several
years before.
 
T

Timothy Davis [MSFT]

Hi Laura,

Could you please upload the crash dump files from you computer to the
website URL below? You can find the dump files in your "\windows\minidump"
folder.

Note: Once you upload to these files to the share, I will remove access to
this share.

https://sftus.one.microsoft.com/choosetransfer.aspx?key=a48901f0-89d1-47c7-814f-134d8886c763Password (no quotes): "{pB^Y+i_zbuwY56[""Laura Victoria" <Laura (e-mail address removed)> wrote in messageHello.> 3 days ago I experienced 2 blue screen errors on 1 day. I was told by the> Windows Vista help and solution program that I should install the newest> version of any driver that have been out of date. Soo.. I went into mydriver> overview and chose "Update this driver" - got the answer: "Windows has> confirmed that this is the newest version of the driver". Seemed not to be> since 2 hours after that I got another blue screen error. Thing is - these2> were different from the once I got before becuase they didn't say WHATcaused> it on the actual blue screen.>> I have no manually updated all drivers to the newest and it worked fine> until today....> Another blue screen error of the same. Again I went into the Windows Vista> help and solution program and found that it told me to once again uploadmy> CAMERA driver that I just did manually from my manufactors homepage. A> program I use to check if my drivers are out of date (Driver Detective)also> ensured me that it WAS updated, but this STILL causes a blue screen error.> I wonder what is going on really. I so far only had trouble withoverheating> and cleaned my ventilator for that manually but I ensured I did not touch> ANYTHING else but the ventilator and I had a proffesionalist beside me.> I could use some help since I have no idea how to fix this.>> Thanks for your time> Laura>> COMPUTER INFORMATION:> OS-navn Microsoft® Windows Vista™ Home Premium> Version 6.0.6001 Service Pack 1 Build 6001> Anden OS-beskrivelse Ikke tilgængelig> OS-producent Microsoft Corporation> Systemname: LAURAS_PC> Systemproducent MEDIONPC> Systemmodel MS-7501> Systemtype X86-based PC> Processor AMD Phenom(tm) 8450 Triple-Core Processor, 2100 Mhz, 3 Kerne(r),3> Logisk(e) processor(er)> BIOS-version/date American Megatrends Inc. A7501MLN.10I, 12-06-2008> SMBIOS-version 2.5> Windows-map C:\Windows> System-map C:\Windows\system32> Start: \Device\HarddiskVolume1> Homeplace: Denmark> Installeret fysisk hukommelse (RAM) 3,00 GB> Fysisk hukommelse i alt 2,75 GB> Virtuel hukommelse i alt 5,70 GB>> Blue screen error codes 1st:> OS-version Code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 95212CCF> BCP3: 8C667C34> BCP4: 8C667930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 5ab6ef3a-9329-402e-9cbe-a745b227e8b6>> 2nd:> OS-version code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 94A14CCF> BCP3: 8BE9CC34> BCP4: 8BE9C930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 0b05a8de-38dd-44ab-a50b-4572b5e32676>> AND finally the 3rd:> Os version code: 6.0.6001.2.1.0.768.3> BCCode: 1000007e> BCP1: C0000005> BCP2: 92811CCF> BCP3: 8AB17C34> BCP4: 8AB17930> OS Version: 6_0_6001> Service Pack: 1_0> Product: 768_1> Serveroplysninger: 374bf387-1011-4644-8048-ac26f3931969
 
T

Timothy Davis [MSFT]

Resending as my original post appears to have been mangled.

*******************************
Hi Laura,

Could you please upload the crash dump files from you computer to the
website URL below? You can find the dump files in your "\windows\minidump"
folder.

Note: Once you upload to these files to the share, I will remove access to
this share.

https://sftus.one.microsoft.com/choosetransfer.aspx?key=a48901f0-89d1-47c7-814f-134d8886c763


Password (no quotes): "{pB^Y+i_zbuwY56["
 
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L

Laura Victoria

That means I need to copy all my files and make myself administrator. I will
do it as soon as I have time
 

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