Blue Screen error code 0x100000c5

T

Tarh ik

Hi everybody,

Any ideas how to fix a blue screen with error code 0x100000c5?

I have this brand-new computer HP with Vista Home (not even a month
old). I bought the upgrade to Vista Buisness, but it upgraded it to Vista
Ultimate. Now, everytime that I:
1. have an application that requires attention, like for example:
* open Notepad,
* write something,
* go to File -> Save
2. Ask for a shut down,
3. A black screen appears saying that there are open applications and that
I will loose info if I continue, but I click on the shutdown button anyway,

Then:

* The next time I try to turn the computer on I get a blue screen just
before the User Logon screen, with an error code of 0x100000c5 (0x00, 0x02,
0x01, 0x81ce88d9).
* The next time I try to turn the computer, there is a 50% chances I get
the blue screen again.
* The third time I try to turn the computer almost always work.

... HOWEVER ...

If I first close all open applications and then shut down the computer,
everything works well. This tells me that this is not a hardware or driver
issue.

If it were just a mere user, everything would be under control. But
this is the director's company PC. Any help is greatelly appreciated!!!

Thanks in advance!!!

Tarh Ik
 
S

Smithsonian

I dont know much about error codes. Are there any hardware-specific
applications you have open?
 

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