jeremy_w07 said:
There is a message that says, "STOP: 0x0000009C
Understanding and troubleshooting the "Stop 0x0000009C" screen
http://support.microsoft.com/kb/162363
Stop error message in Windows XP that you may receive: "0x0000009C
(0x00000004, 0x00000000, 0xb2000000, 0x00020151)"
http://support.microsoft.com/kb/329284
ACPI Compliant BSOD stop error code: 0x000000A5 fixes
http://forums.microsoft.com/technet...2&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
How to perform a clean boot procedure to prevent background programs from..:
http://support.microsoft.com/kb/331796
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
Can you also please include your XP/Vista version and SP? and when this
error occued is it after installing new Hardware/software/updates?
HTH,
nass