Blank screen after login

[Nigel Fox]

We have a Win2K machine that boots fine and gets to a
login window ok, you can login as anyone to this machine
i.e. local admin, domain admin or user and it runs the
sites login script then goes to the bluey green background
colour with nothing on the screen.

The start bar flashes up then disappears, you cannot
CTRL/Esc to pop the start button up or right click on the
screen, the mouse works fine (for what use it is) and task
manager works ok too, you can run any task apart from
explorer or iexplore. If you run a task e.g. cmd for a dos
window then drag the window towards the bottom of the
screen you can see the bottom of the window move behin
what would have been the start bar although the bar is
invisible.

We have run Win2K SP4 and NAV updates but this hasnt made
a difference.

Any ideas ??? please reply to the email addy above.

Thanks in advance !

 

[Pegasus \(MVP\)]

This might help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;256194

 

[Shawn]

I have the same problem. The following support article
did not fix my problem. I also am running sp4 and mcafee
7.1 enterprise. This box is a one of 7 domain controllers
and I term serv into it to manage the box. All I get is
the blue back ground screen.

 

[Shawn]

I fixed it!

Pegasus was right, well almost. You need the following Q
article. http://support.microsoft.com/default.aspx?
scid=kb;en-
us;256194

Follow the directions in the resolution each of the file
listed in the more information section. First you need to
rename the same files in the dll cache folder -
\winnt\system32\dllcache

Then rename the ones in the system32 folder. Windows will
recreat these from the lastest service pack that has been
installed.
They are:
Browseui.dll
Comctl32.dll
Comdlg32.dll
Mlang.dll
Ole32.dll
Oleaut32.dll
Shdocvw.dll
Shell32.dll
Shlwapi.dll
Urlmon.dll
Wininet.dll
Setupapi.dll