Blank IE page when clicking hypertext link



I clicked a link from my update screen in my antivirus, to get updates, IE
opens, but no page loads. I have found this to also happen when I click links
within emails or newsposts, and in other software. How do I get IE to go to
the page when I click these links? Thanks.

Jan Il

Hi Stacey :)

You don't mention the version of Windows you are using, which really is a
must when asking for help in the newsgroups, but, try the following as it
may apply to your OS and see if it helps:

Blank - Empty - White Pages

Go to Tools>Internet Options>Security>Custom Levels> Check to Enable "Allow
META Refresh."

Go to Start>Run> and register the following dll's by using
regsvr32 command. Try the first 2, then see if it resolves the problem. If
not then register the rest of the .dll's:

Enter each command one at a time and hit enter after each one. You should
see a message box that say it has been registered successfully.

regsvr32 urlmon.dll
regsvr32 actxprxy.dll
regsvr32 scrrun.dll
regsvr32 msxml.dll
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll

If that doesn't work, then check out the following article and do the
additional steps outlined

You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link;en-us;Q281679

Internet Explorer Displays a Blank Page and May Appear to Stop Responding on
Windows 2000

IE6 opens blank/empty/seethrough windows or have to refresh to see contents

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
May 28, 2011
Reaction score
thanks helpsed me too.
and it's NOT JUST IE . this problem with unregistered urlmon is affecting ALL BROWSERS in XP, possibly other OS. had to copy & paste from IM, mails and all ext links before.

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