blank errror message when hit send/recieve, do not get emails unless I manually hit receive button

[Elizabeth Angelino]

I should be able to have emails automatically show up on my screen, but I
only get them when I specifically hit the recieve button, when I hit the
send recieve button, I get a blank error message, also get the message when
I send mail- but the mail is sent.

Called verizon, they say it isn't thier issue since I can recieve emails,
called hp because brand new computer, they say it is a windows issue, they
said it was an hp issues, called hp back and was told windows is
incompatible with norton, so uninstalled norton, still doesn't work...

Very annoying that this is my second day trying to resolve this ,

Elizabeth

 

[Gary VanderMolen]

Norton security products are among the top three troublemakers for
Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.

Disabling the Norton program is often insufficient. Do a trial uninstall,
followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://download.live.com/wlmail