blank document is not blank

[Guest]

i'm having issues where everytime i try opening up a new document, there is already a paragraph in Document1 or Document2. Doesn't matter how many times i try opening a new document, there is always the same paragraph. i tried looking for it saved as a template somewhere so i can delete it but i can't find it. does anyone know how i can get rid of this paragraph? or at least have it blank when i open the application? i tried uninstalling and reinstalling-- it doesn't work.

 

[Guest]

Hi, dreamerschilde. See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm.

 

[Guest]

dear garfield-n-odie, i did as your advised and tried searching just like the website told me. i clicked the 'show hidden file' button but even then, nothing shows up in the search area. i tired normal.dot and even a phrase in the text. is there anything else you would advise me to do?
thanks!

 

[Doug Robbins]

Make sure that the search scope is not limited to a particular folder. You
will need to search the whole of the hard disk. Word will not run without
there being a normal.dot file so it MUST be there somewhere.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
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Hope this helps,
Doug Robbins - Word MVP

dear garfield-n-odie, i did as your advised and tried searching just like

the website told me. i clicked the 'show hidden file' button but even then,
nothing shows up in the search area. i tired normal.dot and even a phrase in
the text. is there anything else you would advise me to do?

thanks!

there is already a paragraph in Document1 or Document2. Doesn't matter how
many times i try opening a new document, there is always the same paragraph.
i tried looking for it saved as a template somewhere so i can delete it but
i can't find it. does anyone know how i can get rid of this paragraph? or at
least have it blank when i open the application? i tried uninstalling and
reinstalling-- it doesn't work.

 

[Graham Mayor]

Normal.dot is a hidden system file (on recent Word versions) and it will be
found in the folder designated at tools > options > file locations > user
templates. You will need to set Windows Explorer to display hidden and
system files in order to locate it.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

graham and doug,

i did as you both advised. i 'unhid hidden files'. i also searched the whole drive. it's still not showing up. is there a store that i would be able to get professional help? thanks.

p.s. i was unable to get to user templates. but i searched around in my program files > microsoft office > templates. once i get to templates, a bunch of default formats show up (i.e. professionaly fax, letter wizard, resume wizard, etc.)

..jenn

 

[Suzanne S. Barnhill]

That's the wrong template folder. The one you are looking for is the one
listed for "User Templates" on the File Locations tab of Tools | Options.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

graham and doug,

i did as you both advised. i 'unhid hidden files'. i also searched the

whole drive. it's still not showing up. is there a store that i would be
able to get professional help? thanks.

p.s. i was unable to get to user templates. but i searched around in my

program files > microsoft office > templates. once i get to templates, a
bunch of default formats show up (i.e. professionaly fax, letter wizard,
resume wizard, etc.)