Black screen/white bars

[helpme]

For the second time this week, I was on my computer and
online, and all of a sudden, my monitor goes black with
three white vertical bars. I can't do anything from there.
I'm sure it's not the monitor as I've shut it off, turned
it back on again, etc. I put a CD into the computer and
the CD doesn't start like it usually does. I try to turn
the computer itself off by pushing in the on/off and
nothing; I'm forced to manually shut off my battery that
the computer is plugged in to (the kind of back-up battery
in case there is a power outage).

Any ideas what could be going on? I did a virus and
spyware scan and nothing shows up. This computer is a
little long in the tooth (around '98-'99, but I have taken
care of it!!!). I touched the monitor and it was warm (as
it should be) and I touched the computer itself and it was
nice and cold (as it should be). Fans are working, and
everything seems okay on the outside.

Don't know what else to do; I want to get to the bottom of
this. These are really weird symptoms that I cannot seem
to find on Google.

Any help appreciated!

 

[Jason Hall [MSFT]]

--------------------

Content-Class: urn:content-classes:message
From: "helpme" <[email protected]>
Sender: "helpme" <[email protected]>
Subject: Black screen/white bars
Date: Wed, 2 Jun 2004 22:04:38 -0700

For the second time this week, I was on my computer and
online, and all of a sudden, my monitor goes black with
three white vertical bars. I can't do anything from there.
I'm sure it's not the monitor as I've shut it off, turned
it back on again, etc. I put a CD into the computer and
the CD doesn't start like it usually does. I try to turn
the computer itself off by pushing in the on/off and
nothing; I'm forced to manually shut off my battery that
the computer is plugged in to (the kind of back-up battery
in case there is a power outage).

Any ideas what could be going on? I did a virus and
spyware scan and nothing shows up. This computer is a
little long in the tooth (around '98-'99, but I have taken
care of it!!!). I touched the monitor and it was warm (as
it should be) and I touched the computer itself and it was
nice and cold (as it should be). Fans are working, and
everything seems okay on the outside.

Don't know what else to do; I want to get to the bottom of
this. These are really weird symptoms that I cannot seem
to find on Google.

Any help appreciated!

----------------------

Does the Num Lock key make the Num Lock light go on and off when the
machine is in this condition?

To combat system file corruption: Run SFC / SCANNOW from the CMD prompt
To combat third-party driver corruption: Update all drivers for hardware,
antivirus, backup software, etc.



--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
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