BEGINNER: "System exception: access violation"

[IN NEED]

Please help. Whenever I try to open FP and try to open a
file I get this message. "System exception: access
violation."

This started after I installed Spybot and cleaned my
computer of cookies. Now I realize that was not so smart.

I tried to reinstall FP but it does not work. What else am
I missing.

Anyone please.

"IN NEED"

 

[Stefan B Rusynko]

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office


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| Please help. Whenever I try to open FP and try to open a
| file I get this message. "System exception: access
| violation."
|
| This started after I installed Spybot and cleaned my
| computer of cookies. Now I realize that was not so smart.
|
| I tried to reinstall FP but it does not work. What else am
| I missing.
|
| Anyone please.
|
| "IN NEED"
|