BCM will not launch

[Guest]

I just purchased a new Dell D610 Notebook and have been trying to load BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software it shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Larry]

Hi

Are you seeing any errors? What happens when you launch Outlook? Does it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Larry - there are no error messages - the BCM application just does not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com

Hi

Are you seeing any errors? What happens when you launch Outlook? Does it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

I just purchased a new Dell D610 Notebook and have been trying to load BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software it shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Raul]

What happens if you go to go to Help > About Microsoft Office Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas

Larry - there are no error messages - the BCM application just does not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com

Hi

Are you seeing any errors? What happens when you launch Outlook? Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.

I just purchased a new Dell D610 Notebook and have been trying to load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[PJB]

Go to Help in Outlook and download updates from MS site including BCM
update.

It should now ask you to set up the database and away you go.

Peter Banks
Wellington, NZ

What happens if you go to go to Help > About Microsoft Office Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas

Larry - there are no error messages - the BCM application just does not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com

Hi

Are you seeing any errors? What happens when you launch Outlook? Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.


I just purchased a new Dell D610 Notebook and have been trying to load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net
and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Guest]

I downloaded the office updates first but this did not fix the problem.

I next went to the help menu and enabled BCM as instructed. I was then
asked if I wanted to create a new database or use an exising - I chose use an
existing and immediately received the following fatal error message (I had to
uninstall BCM in order to get Outlook 2003 started again):

EventType : bcm P1 : mapi P2 : argumentoutofrangeexception
P3 : 1.0.2002.8 P4 : 11.0.8010 P5 : logonmanaged
P6 : deserializeproperties P7 : 3b47176e

--
lambda_com

Go to Help in Outlook and download updates from MS site including BCM
update.

It should now ask you to set up the database and away you go.

Peter Banks
Wellington, NZ

What happens if you go to go to Help > About Microsoft Office Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas

Larry - there are no error messages - the BCM application just does not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com


:

Hi

Are you seeing any errors? What happens when you launch Outlook? Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.


I just purchased a new Dell D610 Notebook and have been trying to load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net
and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Raul]

Hi

The error message that you stated has to do with .net Frame removing all
version of the same and reinstall .net should take care of it

--
With Regards

Raul Thomas

I downloaded the office updates first but this did not fix the problem.

I next went to the help menu and enabled BCM as instructed. I was then
asked if I wanted to create a new database or use an exising - I chose use
an
existing and immediately received the following fatal error message (I had
to
uninstall BCM in order to get Outlook 2003 started again):

EventType : bcm P1 : mapi P2 : argumentoutofrangeexception
P3 : 1.0.2002.8 P4 : 11.0.8010 P5 : logonmanaged
P6 : deserializeproperties P7 : 3b47176e

--
lambda_com

Go to Help in Outlook and download updates from MS site including BCM
update.

It should now ask you to set up the database and away you go.

Peter Banks
Wellington, NZ

What happens if you go to go to Help > About Microsoft Office Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas
Larry - there are no error messages - the BCM application just does
not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com


:

Hi

Are you seeing any errors? What happens when you launch Outlook?
Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.


I just purchased a new Dell D610 Notebook and have been trying to
load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net
and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software
it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Guest]

thanks - I have tried removing all of .net and reinstalling and this did not
fix the problem - but I will try again and see what happens - Dan.
--
lambda_com

Hi

The error message that you stated has to do with .net Frame removing all
version of the same and reinstall .net should take care of it

--
With Regards

Raul Thomas

I downloaded the office updates first but this did not fix the problem.

I next went to the help menu and enabled BCM as instructed. I was then
asked if I wanted to create a new database or use an exising - I chose use
an
existing and immediately received the following fatal error message (I had
to
uninstall BCM in order to get Outlook 2003 started again):

EventType : bcm P1 : mapi P2 : argumentoutofrangeexception
P3 : 1.0.2002.8 P4 : 11.0.8010 P5 : logonmanaged
P6 : deserializeproperties P7 : 3b47176e

--
lambda_com

Go to Help in Outlook and download updates from MS site including BCM
update.

It should now ask you to set up the database and away you go.

Peter Banks
Wellington, NZ

What happens if you go to go to Help > About Microsoft Office Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas
Larry - there are no error messages - the BCM application just does
not
launch - ie, no Business Tools menu item after Outlook is started ...

--
lambda_com


:

Hi

Are you seeing any errors? What happens when you launch Outlook?
Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.


I just purchased a new Dell D610 Notebook and have been trying to
load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded .net
and
Outlook2003 and BCM and now the BCM application will not launch.

When I do a Help About Outlook and go to System Info and Software
it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .

 

[Raul]

Hi Dan

You could also try installing the following hotfixes and see if it resolve
the issue
http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695

http://support.microsoft.com/default.aspx?scid=kb;EN-US;913707

Hope this helps

With Regards

Raul

thanks - I have tried removing all of .net and reinstalling and this did
not
fix the problem - but I will try again and see what happens - Dan.
--
lambda_com

Hi

The error message that you stated has to do with .net Frame removing all
version of the same and reinstall .net should take care of it

--
With Regards

Raul Thomas

I downloaded the office updates first but this did not fix the problem.

I next went to the help menu and enabled BCM as instructed. I was then
asked if I wanted to create a new database or use an exising - I chose
use
an
existing and immediately received the following fatal error message (I
had
to
uninstall BCM in order to get Outlook 2003 started again):

EventType : bcm P1 : mapi P2 : argumentoutofrangeexception
P3 : 1.0.2002.8 P4 : 11.0.8010 P5 : logonmanaged
P6 : deserializeproperties P7 : 3b47176e

--
lambda_com


:

Go to Help in Outlook and download updates from MS site including BCM
update.

It should now ask you to set up the database and away you go.

Peter Banks
Wellington, NZ

What happens if you go to go to Help > About Microsoft Office
Outlook
Click on Disabled Items and enable BCM if present

--
With Regards

Raul Thomas
Larry - there are no error messages - the BCM application just does
not
launch - ie, no Business Tools menu item after Outlook is started
...

--
lambda_com


:

Hi

Are you seeing any errors? What happens when you launch Outlook?
Does
it
hang or crash?

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers
no
rights.


message
I just purchased a new Dell D610 Notebook and have been trying to
load
BCM
for the last 8 hours.

I initially had a "memory corrupt" error message so I reloaded
.net
and
Outlook2003 and BCM and now the BCM application will not
launch.

When I do a Help About Outlook and go to System Info and
Software
it
shows
two identical BCM entries as Outlook ADD-INs.

I have also tried running using msconfig with all optional
services
turned
off. The problem does not seem to be due to a conflict.

Any help would be much appreciated. . .