BCM installs OK but seems missing.

D

dpminusa

Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.
 
D

dpminusa

Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?
 
L

Luther

Narrowed it down a bit.  The add-in to provide the BCM menu was not installed
for some reason.  I think its name is irism32.dll.  It is supposed tobe in
c:\windows\system32.  I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...






- Show quoted text -
Click to expand...

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
 
J

John Huang [MSFT]

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
 
D

dpminusa

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


John Huang said:
Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



Luther said:
irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
 
V

Vinit [MSFT]

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

dpminusa said:
OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


John Huang said:
Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



Luther said:
On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


Vinit said:
Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

dpminusa said:
OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


John Huang said:
Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


Vinit said:
Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

dpminusa said:
OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


Vinit said:
Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
L

Luther Blissett

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.


dpminusa said:
http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


Luther Blissett said:
The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.
Click to expand...

Nothing in disabled box.
Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.
Click to expand...
The Key was already set as you suggest.
If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.
Click to expand...

Tired that before. Gave same result.
dpminusa said:
http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


dpminusa said:
I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
R

Rick

I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


dpminusa said:
Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


Luther Blissett said:
The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.
Click to expand...

Nothing in disabled box.
Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.
Click to expand...
The Key was already set as you suggest.
If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.
Click to expand...

Tired that before. Gave same result.
dpminusa said:
http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

Was able to get two Office 2003 Pro systems going with BCM. My project is a
mixture of BCM desktops. Installing the BCM Update to v2 seemed to make the
difference there. This leaves you with BCM v2 and SQL 2005 Express. I also
downloaded SQL 2005 Visual Express Manager so I could see the database engine
and instances. The osql command line is too tedious.

I have two issues now. The 2007 issue above and now getting the 2003 SQL
BCM to share across the LAN. (A new thread I am starting.)

You may want to download the Visual Manger if you have not.

I found that the SQL database for BCM is not under cL\Program
Files\Microsoft SQL ... as it usually is. It is under C:\Document and
Settings\<user>\Local Settings\Microsoft\Business Contact Manager. You may
want to look at its properties and security to see if anything jumps out.

Thanks for your input. Please post if any answers pop up.

Regards.

--
Correct Problem Definition is 50% of the Solution ...


Rick said:
I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


dpminusa said:
Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


Luther Blissett said:
The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.
Click to expand...

Nothing in disabled box.
Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.
Click to expand...
The Key was already set as you suggest.
If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.
Click to expand...

Tired that before. Gave same result.
:

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
H

Heibrin

Hi!

I know this thread is already a bit old, but hey, all extra info is welcome,
at least with me. I ran into a bit a problem similar to this one: one of my
techs mucked up a profile transfer, and in a junior techs wisdom removed the
BCM add-in. After reading your original post with regards to BCMMS32.DLL, I
went to Tools => Trust Center => Add-in in Outlook 2007, clicked go with COM
Add-ins selected, browsed to windows\system32 and selected said file. It
immediately picked up the add-in, and added it. Restarted Outlook & pointed
it to the server database I set-up earlier. No hassles.

I would recommend the BCM Database Manager download from Microsoft if you
are planning a server based shared database, it will make your life so much
easier when deployment time comes.

dpminusa said:
Was able to get two Office 2003 Pro systems going with BCM. My project is a
mixture of BCM desktops. Installing the BCM Update to v2 seemed to make the
difference there. This leaves you with BCM v2 and SQL 2005 Express. I also
downloaded SQL 2005 Visual Express Manager so I could see the database engine
and instances. The osql command line is too tedious.

I have two issues now. The 2007 issue above and now getting the 2003 SQL
BCM to share across the LAN. (A new thread I am starting.)

You may want to download the Visual Manger if you have not.

I found that the SQL database for BCM is not under cL\Program
Files\Microsoft SQL ... as it usually is. It is under C:\Document and
Settings\<user>\Local Settings\Microsoft\Business Contact Manager. You may
want to look at its properties and security to see if anything jumps out.

Thanks for your input. Please post if any answers pop up.

Regards.

--
Correct Problem Definition is 50% of the Solution ...


Rick said:
I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


dpminusa said:
Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


:

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Nothing in disabled box.


Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

The Key was already set as you suggest.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.

Tired that before. Gave same result.



:

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

Thanks for the input.

Since I wrote this, my situation has changed for the better. I have worked
a bit longer with BCM and, I think, developed a better understanding of it.

I found that BCM SP2 installs an instance MSSmallBusiness and SP4 installs
the MSSMLBIZ instance. This is documented in the update notes. I did not
notice this when I first struggled with BCM. These two instances are not
compatible for sharing. At least I did not find a way to share them.

I upgraded both to SP4 to get the same instance. This was step one. The
second step was to use a different port number (5356) reference in the remote
attachment request from the "select database properties box" in BCM under the
select or change database menu option.

This can be confirmed by looking at the registry to see what port BCM is
listening on: HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Business Solutions eCRM

Trying an attachment request from the Windows command line. Such as:
sqlcmd -E -S yourserver\mssmlbiz,5356 -d MSSmallBusiness

gives you an error response that spills the beans on the problem.

The command line idea is a good debugging techniques. BCM masks the errors
with a less useful generic message or nothing. A suggestion for Microsoft
would be to add a drill-down on BCM error messages to see the SQL lower level
message if the user wishes to look at it, but ...

Using port 5356, for example, the remote attachment request in BCM select
database menu box may be:
BILL\mssmlbiz,5356 (remote computer\instance,port).

The combination of the two steps was the resolution for me.

I wanted to integrate Accounting 2007 with BCM also. I found that SP4 was a
prerequisite to make this work.

Another issue that popped up along the way was, getting the BCM reports to
run. Initially BCM reported it could not run the reports - try again. No
more detail than that. Again BCM needs better error messages.

The problem was that the BCM SP2 upgrade does not install the crystal report
writer assemblies into NET 1.1. BCM uses an older version of the Crystal
Report Writer. Back when Seagate owned it.

I found that I could add these assemblies by using the NET Framework
Assembly Add wizard and pointing it to the Folder on my original BCM install
CD. There are about a dozen assemblies. You can just highlight all of them
at once anf teh wizard will do all in one shot.

The wizard is on your PC in:
Control Panel > Administrative Tools>NET Framework 1.1
Configuration>Assembly Cache>Add Assemblies Wizard - approximately.

The missing assemblies are under the programs folders of your CD not the
Small Business Folders. Can't remember the exact folder name, except it is
not where I expected it to be.

I discovered some of this myself and got lots of hints from other threads on
these posts. Luther seems to be the wizard on these topics. Search for his
posts is a good idea.

Hope this helps.

I AM NOW STUCK ON 2007 BCM issues. I have Office 2007 Enterprise.
Installing BCM on it does not provide a complete installation. I do not get
the completion of the SQL installation Wizard step when Outlook is launched
and of course no Business Tools Menu Added to the Outlook Menu bar.

So far no progress by searching and tweaking. If you are familiar with BCM
for Outlook 2007, and have some insight, let me know.

Regards, dpminusa.


--
Correct Problem Definition is 50% of the Solution ...


Heibrin said:
Hi!

I know this thread is already a bit old, but hey, all extra info is welcome,
at least with me. I ran into a bit a problem similar to this one: one of my
techs mucked up a profile transfer, and in a junior techs wisdom removed the
BCM add-in. After reading your original post with regards to BCMMS32.DLL, I
went to Tools => Trust Center => Add-in in Outlook 2007, clicked go with COM
Add-ins selected, browsed to windows\system32 and selected said file. It
immediately picked up the add-in, and added it. Restarted Outlook & pointed
it to the server database I set-up earlier. No hassles.

I would recommend the BCM Database Manager download from Microsoft if you
are planning a server based shared database, it will make your life so much
easier when deployment time comes.

dpminusa said:
Was able to get two Office 2003 Pro systems going with BCM. My project is a
mixture of BCM desktops. Installing the BCM Update to v2 seemed to make the
difference there. This leaves you with BCM v2 and SQL 2005 Express. I also
downloaded SQL 2005 Visual Express Manager so I could see the database engine
and instances. The osql command line is too tedious.

I have two issues now. The 2007 issue above and now getting the 2003 SQL
BCM to share across the LAN. (A new thread I am starting.)

You may want to download the Visual Manger if you have not.

I found that the SQL database for BCM is not under cL\Program
Files\Microsoft SQL ... as it usually is. It is under C:\Document and
Settings\<user>\Local Settings\Microsoft\Business Contact Manager. You may
want to look at its properties and security to see if anything jumps out.

Thanks for your input. Please post if any answers pop up.

Regards.

--
Correct Problem Definition is 50% of the Solution ...


Rick said:
I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


:

Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


:

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Nothing in disabled box.


Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

The Key was already set as you suggest.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.

Tired that before. Gave same result.



:

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

--
Correct Problem Definition is 50% of the Solution ...



:
Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
find any changes for the features.

Accounting 2007 and SQL Express are there. Am I missing something
fundamental? I have lots of contacts. I have been using my Outlook 2007
fine for years.

Perplexed.

Please help in you can.

--
Correct Problem Definition is 50% of the Solution ...- Hide quoted text -

- Show quoted text -

irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
Windows\System32 for BCM to work.
Click to expand...
Click to expand...
Click to expand...
 
H

Heibrin

Hi!

In all honesty most of your reply upto the 2007 part is new to me, this is
the first I've had to deal with BCM, it's not a popular application here by
us, probably because our customers are suffering from a serious layer 8
problem.

What I can say is that I've also had the problem of SQL not completing when
you start Outlook, mine brought up the "Finalizing install...." strip, run
about 90% and hung. No amount of recreating db's helped, it always got stuck
there. My solution (and definately not the best, or most elegant) was to:
1) Re-create user profile in Outlook from scratch, with BCM add-in disabled
2) Created a BCM database on a seperate server, using BCM Database Manager
(BCMDM), shared it for spesific user.
3) Started Outlook, enabled BCM Add-in, closed Outlook.
4) Started Outlook again. It auto brought up a wizard complaining about no
BCM database, asked if I wanted to use Express or Advanced method in creating
database, I chose Advanced. Run through the whole wizard, supplying detail as
recieved from BCMDM - it does a web page for you w detail.
5) Successfull connction to db, all functionality there. Imported a .bcm
file created earlier, before machine joined to domain.

Like I said, not pretty, and it requires a server to run the BCMDM, but hey,
it works, and has the advantage of being able to share the db much easier
with the rest of the company.

Hope this helps!

Heibrin
____________________________________________________________________
Remember the Past,
Dream in the Future,
Live Here and Now.
____________________________________________________________________

dpminusa said:
Thanks for the input.

Since I wrote this, my situation has changed for the better. I have worked
a bit longer with BCM and, I think, developed a better understanding of it.

I found that BCM SP2 installs an instance MSSmallBusiness and SP4 installs
the MSSMLBIZ instance. This is documented in the update notes. I did not
notice this when I first struggled with BCM. These two instances are not
compatible for sharing. At least I did not find a way to share them.

I upgraded both to SP4 to get the same instance. This was step one. The
second step was to use a different port number (5356) reference in the remote
attachment request from the "select database properties box" in BCM under the
select or change database menu option.

This can be confirmed by looking at the registry to see what port BCM is
listening on: HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Business Solutions eCRM

Trying an attachment request from the Windows command line. Such as:
sqlcmd -E -S yourserver\mssmlbiz,5356 -d MSSmallBusiness

gives you an error response that spills the beans on the problem.

The command line idea is a good debugging techniques. BCM masks the errors
with a less useful generic message or nothing. A suggestion for Microsoft
would be to add a drill-down on BCM error messages to see the SQL lower level
message if the user wishes to look at it, but ...

Using port 5356, for example, the remote attachment request in BCM select
database menu box may be:
BILL\mssmlbiz,5356 (remote computer\instance,port).

The combination of the two steps was the resolution for me.

I wanted to integrate Accounting 2007 with BCM also. I found that SP4 was a
prerequisite to make this work.

Another issue that popped up along the way was, getting the BCM reports to
run. Initially BCM reported it could not run the reports - try again. No
more detail than that. Again BCM needs better error messages.

The problem was that the BCM SP2 upgrade does not install the crystal report
writer assemblies into NET 1.1. BCM uses an older version of the Crystal
Report Writer. Back when Seagate owned it.

I found that I could add these assemblies by using the NET Framework
Assembly Add wizard and pointing it to the Folder on my original BCM install
CD. There are about a dozen assemblies. You can just highlight all of them
at once anf teh wizard will do all in one shot.

The wizard is on your PC in:
Control Panel > Administrative Tools>NET Framework 1.1
Configuration>Assembly Cache>Add Assemblies Wizard - approximately.

The missing assemblies are under the programs folders of your CD not the
Small Business Folders. Can't remember the exact folder name, except it is
not where I expected it to be.

I discovered some of this myself and got lots of hints from other threads on
these posts. Luther seems to be the wizard on these topics. Search for his
posts is a good idea.

Hope this helps.

I AM NOW STUCK ON 2007 BCM issues. I have Office 2007 Enterprise.
Installing BCM on it does not provide a complete installation. I do not get
the completion of the SQL installation Wizard step when Outlook is launched
and of course no Business Tools Menu Added to the Outlook Menu bar.

So far no progress by searching and tweaking. If you are familiar with BCM
for Outlook 2007, and have some insight, let me know.

Regards, dpminusa.


--
Correct Problem Definition is 50% of the Solution ...


Heibrin said:
Hi!

I know this thread is already a bit old, but hey, all extra info is welcome,
at least with me. I ran into a bit a problem similar to this one: one of my
techs mucked up a profile transfer, and in a junior techs wisdom removed the
BCM add-in. After reading your original post with regards to BCMMS32.DLL, I
went to Tools => Trust Center => Add-in in Outlook 2007, clicked go with COM
Add-ins selected, browsed to windows\system32 and selected said file. It
immediately picked up the add-in, and added it. Restarted Outlook & pointed
it to the server database I set-up earlier. No hassles.

I would recommend the BCM Database Manager download from Microsoft if you
are planning a server based shared database, it will make your life so much
easier when deployment time comes.

dpminusa said:
Was able to get two Office 2003 Pro systems going with BCM. My project is a
mixture of BCM desktops. Installing the BCM Update to v2 seemed to make the
difference there. This leaves you with BCM v2 and SQL 2005 Express. I also
downloaded SQL 2005 Visual Express Manager so I could see the database engine
and instances. The osql command line is too tedious.

I have two issues now. The 2007 issue above and now getting the 2003 SQL
BCM to share across the LAN. (A new thread I am starting.)

You may want to download the Visual Manger if you have not.

I found that the SQL database for BCM is not under cL\Program
Files\Microsoft SQL ... as it usually is. It is under C:\Document and
Settings\<user>\Local Settings\Microsoft\Business Contact Manager. You may
want to look at its properties and security to see if anything jumps out.

Thanks for your input. Please post if any answers pop up.

Regards.

--
Correct Problem Definition is 50% of the Solution ...


:

I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


:

Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


:

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Nothing in disabled box.


Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

The Key was already set as you suggest.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.

Tired that before. Gave same result.



:

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

--
Correct Problem Definition is 50% of the Solution ...


:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.



:

On Sep 14, 8:23 pm, dpminusa <[email protected]>
wrote:
Click to expand...
Click to expand...
Click to expand...
 
D

dpminusa

It looks like we have too potential solutions for others to consider. Both
work. I find that SQL, in general, is an iceberg. 90% is under the water
waiting to crash your boat.

MS would help greatly by improving the error messages. This is something
programmers don't like to do, because it can represent as much work as the
original coding depending on the language, techniques, and IDE.

I code at lot. I force myself to add lots of error handling and useful
messages. I like to have error numbers so I can search the code as a last
resort to find the offending line or block.

Well that's my pet peeve anyway.

If anything shows up on the 2007 let me know. I will see if your ideas help
there. I suspect it may even be a compatibility issue. I did not get a
clear answer on Enterprise Office 2007 and BCM compatibility. Nothing seems
to be there that is easily found.

Cheers, dpminusa.

--
Correct Problem Definition is 50% of the Solution ...


Heibrin said:
Hi!

In all honesty most of your reply upto the 2007 part is new to me, this is
the first I've had to deal with BCM, it's not a popular application here by
us, probably because our customers are suffering from a serious layer 8
problem.

What I can say is that I've also had the problem of SQL not completing when
you start Outlook, mine brought up the "Finalizing install...." strip, run
about 90% and hung. No amount of recreating db's helped, it always got stuck
there. My solution (and definately not the best, or most elegant) was to:
1) Re-create user profile in Outlook from scratch, with BCM add-in disabled
2) Created a BCM database on a seperate server, using BCM Database Manager
(BCMDM), shared it for spesific user.
3) Started Outlook, enabled BCM Add-in, closed Outlook.
4) Started Outlook again. It auto brought up a wizard complaining about no
BCM database, asked if I wanted to use Express or Advanced method in creating
database, I chose Advanced. Run through the whole wizard, supplying detail as
recieved from BCMDM - it does a web page for you w detail.
5) Successfull connction to db, all functionality there. Imported a .bcm
file created earlier, before machine joined to domain.

Like I said, not pretty, and it requires a server to run the BCMDM, but hey,
it works, and has the advantage of being able to share the db much easier
with the rest of the company.

Hope this helps!

Heibrin
____________________________________________________________________
Remember the Past,
Dream in the Future,
Live Here and Now.
____________________________________________________________________

dpminusa said:
Thanks for the input.

Since I wrote this, my situation has changed for the better. I have worked
a bit longer with BCM and, I think, developed a better understanding of it.

I found that BCM SP2 installs an instance MSSmallBusiness and SP4 installs
the MSSMLBIZ instance. This is documented in the update notes. I did not
notice this when I first struggled with BCM. These two instances are not
compatible for sharing. At least I did not find a way to share them.

I upgraded both to SP4 to get the same instance. This was step one. The
second step was to use a different port number (5356) reference in the remote
attachment request from the "select database properties box" in BCM under the
select or change database menu option.

This can be confirmed by looking at the registry to see what port BCM is
listening on: HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Business Solutions eCRM

Trying an attachment request from the Windows command line. Such as:
sqlcmd -E -S yourserver\mssmlbiz,5356 -d MSSmallBusiness

gives you an error response that spills the beans on the problem.

The command line idea is a good debugging techniques. BCM masks the errors
with a less useful generic message or nothing. A suggestion for Microsoft
would be to add a drill-down on BCM error messages to see the SQL lower level
message if the user wishes to look at it, but ...

Using port 5356, for example, the remote attachment request in BCM select
database menu box may be:
BILL\mssmlbiz,5356 (remote computer\instance,port).

The combination of the two steps was the resolution for me.

I wanted to integrate Accounting 2007 with BCM also. I found that SP4 was a
prerequisite to make this work.

Another issue that popped up along the way was, getting the BCM reports to
run. Initially BCM reported it could not run the reports - try again. No
more detail than that. Again BCM needs better error messages.

The problem was that the BCM SP2 upgrade does not install the crystal report
writer assemblies into NET 1.1. BCM uses an older version of the Crystal
Report Writer. Back when Seagate owned it.

I found that I could add these assemblies by using the NET Framework
Assembly Add wizard and pointing it to the Folder on my original BCM install
CD. There are about a dozen assemblies. You can just highlight all of them
at once anf teh wizard will do all in one shot.

The wizard is on your PC in:
Control Panel > Administrative Tools>NET Framework 1.1
Configuration>Assembly Cache>Add Assemblies Wizard - approximately.

The missing assemblies are under the programs folders of your CD not the
Small Business Folders. Can't remember the exact folder name, except it is
not where I expected it to be.

I discovered some of this myself and got lots of hints from other threads on
these posts. Luther seems to be the wizard on these topics. Search for his
posts is a good idea.

Hope this helps.

I AM NOW STUCK ON 2007 BCM issues. I have Office 2007 Enterprise.
Installing BCM on it does not provide a complete installation. I do not get
the completion of the SQL installation Wizard step when Outlook is launched
and of course no Business Tools Menu Added to the Outlook Menu bar.

So far no progress by searching and tweaking. If you are familiar with BCM
for Outlook 2007, and have some insight, let me know.

Regards, dpminusa.


--
Correct Problem Definition is 50% of the Solution ...


Heibrin said:
Hi!

I know this thread is already a bit old, but hey, all extra info is welcome,
at least with me. I ran into a bit a problem similar to this one: one of my
techs mucked up a profile transfer, and in a junior techs wisdom removed the
BCM add-in. After reading your original post with regards to BCMMS32.DLL, I
went to Tools => Trust Center => Add-in in Outlook 2007, clicked go with COM
Add-ins selected, browsed to windows\system32 and selected said file. It
immediately picked up the add-in, and added it. Restarted Outlook & pointed
it to the server database I set-up earlier. No hassles.

I would recommend the BCM Database Manager download from Microsoft if you
are planning a server based shared database, it will make your life so much
easier when deployment time comes.

:

Was able to get two Office 2003 Pro systems going with BCM. My project is a
mixture of BCM desktops. Installing the BCM Update to v2 seemed to make the
difference there. This leaves you with BCM v2 and SQL 2005 Express. I also
downloaded SQL 2005 Visual Express Manager so I could see the database engine
and instances. The osql command line is too tedious.

I have two issues now. The 2007 issue above and now getting the 2003 SQL
BCM to share across the LAN. (A new thread I am starting.)

You may want to download the Visual Manger if you have not.

I found that the SQL database for BCM is not under cL\Program
Files\Microsoft SQL ... as it usually is. It is under C:\Document and
Settings\<user>\Local Settings\Microsoft\Business Contact Manager. You may
want to look at its properties and security to see if anything jumps out.

Thanks for your input. Please post if any answers pop up.

Regards.

--
Correct Problem Definition is 50% of the Solution ...


:

I'm having the exact same problem, having added BCM to an installed
Enterprise version of Office 2007. I've followed all the steps to no avail.
BCM shows up in folder list, but not on toolbar. When I click on BCM in
folder list, the program shuts down.
--
Rick Harrison


:

Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

--
Correct Problem Definition is 50% of the Solution ...


:

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Nothing in disabled box.


Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

The Key was already set as you suggest.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.

Tired that before. Gave same result.



:

http://www.microsoft.com/communitie...2629fa-5305-437d-a8b4-27cbc3b0d212&sloc=en-us

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

--
Correct Problem Definition is 50% of the Solution ...


:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.


--
Correct Problem Definition is 50% of the Solution ...


:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?


Any more ideas?
--
Correct Problem Definition is 50% of the Solution ...


:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

:

OK John I am going forward but not up yet. I was able to add a database. I
Click to expand...
Click to expand...
Click to expand...
 

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