BCM does not show up

A

ashkaan57

Hi,
I have Office 2003 and today I installed BCM. But when I open Outlook,
I don't see BCM.
I went to the BCM installation folder and ran "EnableBCM.exe" but it
tells me BCM is
already enabled. I tried "Detec and repair" option, no change.
Reinstalled BCM, still no change.
Can someone please tell me what is happening?

TIA.
 
R

Raul

Hi

Do you see Business Tools or the Folder list for BCM,Can you check under
help for outlook > disabled items.Also go to file > datafile managment and
see if BCM is listed else add the same

With Regards

Raul Thomas
 
A

ashkaan57

Thanks Raul,
I checked and:
- there was no Business Tools or folder list for BCM
- Nothing listed on disabled items
- I checked data file management and added BCM. The BCM folder appeared
but when I clicked on it it said it was unable to expand the folder.
- I restarted Outlook and it poped an error message saying that the
databse was removed from the profile because the version of BCM does
not support Exchange server, whgich is what I am using.
Is there a setting I should select when installing BCM?
 
A

ashkaan57

Hi Raul,
Thanks a lot for the inof. I downloaded and installed the update and it
is working fine.
 

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