BCM 2007 not installed from digital locker download

G

Guest

I bought Office Pro 2007 upgrade from the MS digital locker. One file
(x12-30196.exe) was downloaded and it installed everything except BCM. It is
not listed in add/remove, not listed as an option to install, cannot find it
anywhere. There is no 2nd download in the digital locker as others have said
the trial version has. I don't want a complicated fix, I just want the file
to install. Thank you.
 
C

Chris Heydemann [MSFT]

ebd,

We're looking into this.

In the meantime, please retrieve download 2 of Office Pro from the trial
site at http://us1.trymicrosoftoffice.com/. You'll have to go through
entering your contact info, but since BCM does not require a separate key,
you should be ready to go. Please let me know if this works for you.

I am sorry for the inconvenience, and we'll get the digital locker resolved
ASAP.

Thanks,
Chris
 

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