BAD_POOL_HEADER

[Guest]

I seem to be getting random reboots every few minutes, starting a few days ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on this,
but mine has got a different code. I'll come up with the other codes later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the game
again before getting online for the first time downloading updates for XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Gerry Cornell]

Some more clues are needed.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[TaurArian [MS-MVP]]

Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp

 

[Gerry Cornell]

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================

I seem to be getting random reboots every few minutes, starting a few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on
this,
but mine has got a different code. I'll come up with the other codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the
game
again before getting online for the first time downloading updates for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to
be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused
by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Guest]

Gerry, Have to agree with you there, sometimes it's just not worth it when it
comes to games.

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================

I seem to be getting random reboots every few minutes, starting a few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on
this,
but mine has got a different code. I'll come up with the other codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the
game
again before getting online for the first time downloading updates for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to
be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused
by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Guest]

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not even
able to load Windows before it crashes. I'll come up with a few more of the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess I'll
have to do without the game, all though I'm not sure if it's the game which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back to
the factory setup will help. The machine states, however, that it is not able
to restore. To reinstall Windows XP from a disk is not an option as such was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it when it
comes to games.

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on
this,
but mine has got a different code. I'll come up with the other codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the
game
again before getting online for the first time downloading updates for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to
be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused
by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Guest]

On Wednesday 18.01.2006 I ran a series of attempted restarts using different
modes in order to try to deinstall installed software and run a system
restore. The result was repeated crashes:

1th crash: PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x824e5b80, 0x00000000, 0x805437b2, 0x00000000)

2nd crash
*** STOP: 0x00000024 (0x001902fe, 0xf8a97a8c, 0xf8a97788, 0x805289ba)

3rd (this is the most original to date)
STOP: c000021a {critical system error}
System process Session Manager Initialization ended unexpectedly with status
0xc000000d (0x00000000, 0x00000000)

4th tried starting in error report modus…
*** STOP: 0x0000007e (0xc0000005, 0x0f850221, 0xf8a873c4, 0xf8a870c0)

5th tried in safe modus…
*** STOP: 0x0000008e (0xc0000005, 0xbf82ef6f, 0xf871441c, 0x00000000)
*** win32k.sys – Address bf82f6f base at bf800000, datestamp 43446a58

6th tried with last working configuration
IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9982)

7th Tried last working configuration again.
Got the message that it seems like the following file is causing the
problem: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x89E91904, 0x00000000, 0xF840D74C, 0x00000000)
*** Ntfs.sys – Adress F840D74C base at F83E5000, Datestamp 41107eea

8th tried safemode again…
*** STOP: 0x0000008E (0xC0000005, 0xE1558805, 0xF86848AC, 0x00000000)

9th normal:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xBEF0020, 0x00000001, 0x80519F35, 0x00000002)

10th safemode with command line only:
*** STOP: 0x0000008E (0xC0000005, 0x8054B339, 0xF897065C, 0x00000000)

11th tried a pre-boot system assessment, and then a extended test through
the diagnostics. The test went OK, restarted, and BSODed again after 30
seconds..
*** STOP: 0x0000008E (0xC0000005, 0xEF8CFA67, 0xEBFEB9CC, 0x000000000)
*** SYMTDI.SYS – Adress EF8CFA67 base at EF8A0000, Datestamp 41301021

12th tried safemode again. Got to system restore, tried to restore the first
system restore point. Crashed. This time reading
BAD_POOL_CALLER
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x04120210, 0xE17B6C88)

13th tried again in safemode – crash. Got the message again that it seemed
like Ntfs.sys caused the problem. PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xD3FF0C4D, 0x00000001, 0xF8410185, 0x00000000)
*** Ntfs.sys – Adress F8410185 base at F8396000, Datestamp 41107eea

This ended Wednesday’s attempts. Thursday 19.01.2006 went better, being able
to deinstall all added software through the control panel. Having only
Windows XP with updates and Norton antivirus left on the computer, I tried
checking the event logs, hoping the computer would not crash again.

In the event list in the system configuration area a couple of the events
red that the file system structure on the C-disk is damaged. After running
for a couple of hours the machine went BSOD again with the line
PFN_LIST_CORRUPT
*** STOP: 0x0000004E (0x00000099, 0x00000000, 0x00000000, 0x00000000)

As it keeps crashing after I removed all added software I’m not quite sure
what to do. Any thoughts?

--
Heavy

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not even
able to load Windows before it crashes. I'll come up with a few more of the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess I'll
have to do without the game, all though I'm not sure if it's the game which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back to
the factory setup will help. The machine states, however, that it is not able
to restore. To reinstall Windows XP from a disk is not an option as such was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it when it
comes to games.

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on
this,
but mine has got a different code. I'll come up with the other codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the
game
again before getting online for the first time downloading updates for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to
be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused
by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Gerry Cornell]

ntfs.sys missing or corrupt error message
http://support.microsoft.com/default.aspx?scid=kb;en-us;555531&sd=rss&spid=3223

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

On Wednesday 18.01.2006 I ran a series of attempted restarts using
different
modes in order to try to deinstall installed software and run a system
restore. The result was repeated crashes:

1th crash: PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x824e5b80, 0x00000000, 0x805437b2, 0x00000000)

2nd crash
*** STOP: 0x00000024 (0x001902fe, 0xf8a97a8c, 0xf8a97788, 0x805289ba)

3rd (this is the most original to date)
STOP: c000021a {critical system error}
System process Session Manager Initialization ended unexpectedly with
status
0xc000000d (0x00000000, 0x00000000)

4th tried starting in error report modus.
*** STOP: 0x0000007e (0xc0000005, 0x0f850221, 0xf8a873c4, 0xf8a870c0)

5th tried in safe modus.
*** STOP: 0x0000008e (0xc0000005, 0xbf82ef6f, 0xf871441c, 0x00000000)
*** win32k.sys - Address bf82f6f base at bf800000, datestamp 43446a58

6th tried with last working configuration
IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9982)

7th Tried last working configuration again.
Got the message that it seems like the following file is causing the
problem: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x89E91904, 0x00000000, 0xF840D74C, 0x00000000)
*** Ntfs.sys - Adress F840D74C base at F83E5000, Datestamp 41107eea

8th tried safemode again.
*** STOP: 0x0000008E (0xC0000005, 0xE1558805, 0xF86848AC, 0x00000000)

9th normal:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xBEF0020, 0x00000001, 0x80519F35, 0x00000002)

10th safemode with command line only:
*** STOP: 0x0000008E (0xC0000005, 0x8054B339, 0xF897065C, 0x00000000)

11th tried a pre-boot system assessment, and then a extended test through
the diagnostics. The test went OK, restarted, and BSODed again after 30
seconds..
*** STOP: 0x0000008E (0xC0000005, 0xEF8CFA67, 0xEBFEB9CC, 0x000000000)
*** SYMTDI.SYS - Adress EF8CFA67 base at EF8A0000, Datestamp 41301021

12th tried safemode again. Got to system restore, tried to restore the
first
system restore point. Crashed. This time reading
BAD_POOL_CALLER
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x04120210, 0xE17B6C88)

13th tried again in safemode - crash. Got the message again that it seemed
like Ntfs.sys caused the problem. PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xD3FF0C4D, 0x00000001, 0xF8410185, 0x00000000)
*** Ntfs.sys - Adress F8410185 base at F8396000, Datestamp 41107eea

This ended Wednesday's attempts. Thursday 19.01.2006 went better, being
able
to deinstall all added software through the control panel. Having only
Windows XP with updates and Norton antivirus left on the computer, I tried
checking the event logs, hoping the computer would not crash again.

In the event list in the system configuration area a couple of the events
red that the file system structure on the C-disk is damaged. After running
for a couple of hours the machine went BSOD again with the line
PFN_LIST_CORRUPT
*** STOP: 0x0000004E (0x00000099, 0x00000000, 0x00000000, 0x00000000)

As it keeps crashing after I removed all added software I'm not quite sure
what to do. Any thoughts?

--
Heavy

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as
the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not
even
able to load Windows before it crashes. I'll come up with a few more of
the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess
I'll
have to do without the game, all though I'm not sure if it's the game
which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back
to
the factory setup will help. The machine states, however, that it is not
able
to restore. To reinstall Windows XP from a disk is not an option as such
was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it
when it
comes to games.

:

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how
worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a
few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among
other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting
thread on
this,
but mine has got a different code. I'll come up with the other
codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game
was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed
the
game
again before getting online for the first time downloading updates
for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was
just
wandering about in XP's Help and Support Area. Thus it does not
seem to
be
related to the installed games. The virus explanation also seems
to be
excluded by the fact that the crashing started before going
online. Other
than that I've got no idea of what is causing it. Could i possibly
be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given
on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit
confused
by
the related MSDN-article, as I have'nt installed any new hardware
nor
Windows2000.

Heavy

 

[TaurArian [MS-MVP]]

0x0000004E: PFN_LIST_CORRUPT
This indicates that the memory management Page File Number list is corrupted. Can be caused by
corrupt physical RAM.

Have you tried the Hardware Newsgroup
http://www.microsoft.com/windowsxp/...osoft.public.windowsxp.hardware&lang=en&cr=US

--
===========================
TaurArian [MS-MVP] 2005-2006
===========================

On Wednesday 18.01.2006 I ran a series of attempted restarts using different
modes in order to try to deinstall installed software and run a system
restore. The result was repeated crashes:

1th crash: PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x824e5b80, 0x00000000, 0x805437b2, 0x00000000)

2nd crash
*** STOP: 0x00000024 (0x001902fe, 0xf8a97a8c, 0xf8a97788, 0x805289ba)

3rd (this is the most original to date)
STOP: c000021a {critical system error}
System process Session Manager Initialization ended unexpectedly with status
0xc000000d (0x00000000, 0x00000000)

4th tried starting in error report modus…
*** STOP: 0x0000007e (0xc0000005, 0x0f850221, 0xf8a873c4, 0xf8a870c0)

5th tried in safe modus…
*** STOP: 0x0000008e (0xc0000005, 0xbf82ef6f, 0xf871441c, 0x00000000)
*** win32k.sys – Address bf82f6f base at bf800000, datestamp 43446a58

6th tried with last working configuration
IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9982)

7th Tried last working configuration again.
Got the message that it seems like the following file is causing the
problem: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x89E91904, 0x00000000, 0xF840D74C, 0x00000000)
*** Ntfs.sys – Adress F840D74C base at F83E5000, Datestamp 41107eea

8th tried safemode again…
*** STOP: 0x0000008E (0xC0000005, 0xE1558805, 0xF86848AC, 0x00000000)

9th normal:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xBEF0020, 0x00000001, 0x80519F35, 0x00000002)

10th safemode with command line only:
*** STOP: 0x0000008E (0xC0000005, 0x8054B339, 0xF897065C, 0x00000000)

11th tried a pre-boot system assessment, and then a extended test through
the diagnostics. The test went OK, restarted, and BSODed again after 30
seconds..
*** STOP: 0x0000008E (0xC0000005, 0xEF8CFA67, 0xEBFEB9CC, 0x000000000)
*** SYMTDI.SYS – Adress EF8CFA67 base at EF8A0000, Datestamp 41301021

12th tried safemode again. Got to system restore, tried to restore the first
system restore point. Crashed. This time reading
BAD_POOL_CALLER
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x04120210, 0xE17B6C88)

13th tried again in safemode – crash. Got the message again that it seemed
like Ntfs.sys caused the problem. PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xD3FF0C4D, 0x00000001, 0xF8410185, 0x00000000)
*** Ntfs.sys – Adress F8410185 base at F8396000, Datestamp 41107eea

This ended Wednesday’s attempts. Thursday 19.01.2006 went better, being able
to deinstall all added software through the control panel. Having only
Windows XP with updates and Norton antivirus left on the computer, I tried
checking the event logs, hoping the computer would not crash again.

In the event list in the system configuration area a couple of the events
red that the file system structure on the C-disk is damaged. After running
for a couple of hours the machine went BSOD again with the line
PFN_LIST_CORRUPT
*** STOP: 0x0000004E (0x00000099, 0x00000000, 0x00000000, 0x00000000)

As it keeps crashing after I removed all added software I’m not quite sure
what to do. Any thoughts?

--
Heavy

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not even
able to load Windows before it crashes. I'll come up with a few more of the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess I'll
have to do without the game, all though I'm not sure if it's the game which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back to
the factory setup will help. The machine states, however, that it is not able
to restore. To reinstall Windows XP from a disk is not an option as such was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it when it
comes to games.

:

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting thread on
this,
but mine has got a different code. I'll come up with the other codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed the
game
again before getting online for the first time downloading updates for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was just
wandering about in XP's Help and Support Area. Thus it does not seem to
be
related to the installed games. The virus explanation also seems to be
excluded by the fact that the crashing started before going online. Other
than that I've got no idea of what is causing it. Could i possibly be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit confused
by
the related MSDN-article, as I have'nt installed any new hardware nor
Windows2000.

Heavy

 

[Gerry Cornell]

Heavy

Uninstall Norton.

Run ALL THREE programs here per directions:

Short URL: http://tinyurl.com/78tgf

Then, perform any remaining/all applicable steps here:
http://basconotw.mvps.org/SymRem.htm

Keep in mind though that it only works on NIS/NAV/NSW 2004
and >. If a user installed any earlier version it won't work.

Acknowledgements to Jim Byrd and friends.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

On Wednesday 18.01.2006 I ran a series of attempted restarts using
different
modes in order to try to deinstall installed software and run a system
restore. The result was repeated crashes:

1th crash: PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x824e5b80, 0x00000000, 0x805437b2, 0x00000000)

2nd crash
*** STOP: 0x00000024 (0x001902fe, 0xf8a97a8c, 0xf8a97788, 0x805289ba)

3rd (this is the most original to date)
STOP: c000021a {critical system error}
System process Session Manager Initialization ended unexpectedly with
status
0xc000000d (0x00000000, 0x00000000)

4th tried starting in error report modus.
*** STOP: 0x0000007e (0xc0000005, 0x0f850221, 0xf8a873c4, 0xf8a870c0)

5th tried in safe modus.
*** STOP: 0x0000008e (0xc0000005, 0xbf82ef6f, 0xf871441c, 0x00000000)
*** win32k.sys - Address bf82f6f base at bf800000, datestamp 43446a58

6th tried with last working configuration
IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9982)

7th Tried last working configuration again.
Got the message that it seems like the following file is causing the
problem: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x89E91904, 0x00000000, 0xF840D74C, 0x00000000)
*** Ntfs.sys - Adress F840D74C base at F83E5000, Datestamp 41107eea

8th tried safemode again.
*** STOP: 0x0000008E (0xC0000005, 0xE1558805, 0xF86848AC, 0x00000000)

9th normal:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xBEF0020, 0x00000001, 0x80519F35, 0x00000002)

10th safemode with command line only:
*** STOP: 0x0000008E (0xC0000005, 0x8054B339, 0xF897065C, 0x00000000)

11th tried a pre-boot system assessment, and then a extended test through
the diagnostics. The test went OK, restarted, and BSODed again after 30
seconds..
*** STOP: 0x0000008E (0xC0000005, 0xEF8CFA67, 0xEBFEB9CC, 0x000000000)
*** SYMTDI.SYS - Adress EF8CFA67 base at EF8A0000, Datestamp 41301021

12th tried safemode again. Got to system restore, tried to restore the
first
system restore point. Crashed. This time reading
BAD_POOL_CALLER
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x04120210, 0xE17B6C88)

13th tried again in safemode - crash. Got the message again that it seemed
like Ntfs.sys caused the problem. PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xD3FF0C4D, 0x00000001, 0xF8410185, 0x00000000)
*** Ntfs.sys - Adress F8410185 base at F8396000, Datestamp 41107eea

This ended Wednesday's attempts. Thursday 19.01.2006 went better, being
able
to deinstall all added software through the control panel. Having only
Windows XP with updates and Norton antivirus left on the computer, I tried
checking the event logs, hoping the computer would not crash again.

In the event list in the system configuration area a couple of the events
red that the file system structure on the C-disk is damaged. After running
for a couple of hours the machine went BSOD again with the line
PFN_LIST_CORRUPT
*** STOP: 0x0000004E (0x00000099, 0x00000000, 0x00000000, 0x00000000)

As it keeps crashing after I removed all added software I'm not quite sure
what to do. Any thoughts?

--
Heavy

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as
the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not
even
able to load Windows before it crashes. I'll come up with a few more of
the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess
I'll
have to do without the game, all though I'm not sure if it's the game
which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back
to
the factory setup will help. The machine states, however, that it is not
able
to restore. To reinstall Windows XP from a disk is not an option as such
was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it
when it
comes to games.

:

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how
worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a
few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among
other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting
thread on
this,
but mine has got a different code. I'll come up with the other
codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game
was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed
the
game
again before getting online for the first time downloading updates
for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was
just
wandering about in XP's Help and Support Area. Thus it does not
seem to
be
related to the installed games. The virus explanation also seems
to be
excluded by the fact that the crashing started before going
online. Other
than that I've got no idea of what is causing it. Could i possibly
be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given
on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit
confused
by
the related MSDN-article, as I have'nt installed any new hardware
nor
Windows2000.

Heavy

 

[Gerry Cornell]

Heavy

Have you uninstalled the original game you mentioned at the beginning of
this
thread? The game is a known cause of problems!

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

On Wednesday 18.01.2006 I ran a series of attempted restarts using
different
modes in order to try to deinstall installed software and run a system
restore. The result was repeated crashes:

1th crash: PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x824e5b80, 0x00000000, 0x805437b2, 0x00000000)

2nd crash
*** STOP: 0x00000024 (0x001902fe, 0xf8a97a8c, 0xf8a97788, 0x805289ba)

3rd (this is the most original to date)
STOP: c000021a {critical system error}
System process Session Manager Initialization ended unexpectedly with
status
0xc000000d (0x00000000, 0x00000000)

4th tried starting in error report modus.
*** STOP: 0x0000007e (0xc0000005, 0x0f850221, 0xf8a873c4, 0xf8a870c0)

5th tried in safe modus.
*** STOP: 0x0000008e (0xc0000005, 0xbf82ef6f, 0xf871441c, 0x00000000)
*** win32k.sys - Address bf82f6f base at bf800000, datestamp 43446a58

6th tried with last working configuration
IRQL_NOT_LESS_OR_EQUAL
*** STOP: 0x0000000A (0x00000000, 0x00000002, 0x00000001, 0x804F9982)

7th Tried last working configuration again.
Got the message that it seems like the following file is causing the
problem: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0x89E91904, 0x00000000, 0xF840D74C, 0x00000000)
*** Ntfs.sys - Adress F840D74C base at F83E5000, Datestamp 41107eea

8th tried safemode again.
*** STOP: 0x0000008E (0xC0000005, 0xE1558805, 0xF86848AC, 0x00000000)

9th normal:
PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xBEF0020, 0x00000001, 0x80519F35, 0x00000002)

10th safemode with command line only:
*** STOP: 0x0000008E (0xC0000005, 0x8054B339, 0xF897065C, 0x00000000)

11th tried a pre-boot system assessment, and then a extended test through
the diagnostics. The test went OK, restarted, and BSODed again after 30
seconds..
*** STOP: 0x0000008E (0xC0000005, 0xEF8CFA67, 0xEBFEB9CC, 0x000000000)
*** SYMTDI.SYS - Adress EF8CFA67 base at EF8A0000, Datestamp 41301021

12th tried safemode again. Got to system restore, tried to restore the
first
system restore point. Crashed. This time reading
BAD_POOL_CALLER
*** STOP: 0x000000C2 (0x00000007, 0x00000CD4, 0x04120210, 0xE17B6C88)

13th tried again in safemode - crash. Got the message again that it seemed
like Ntfs.sys caused the problem. PAGE_FAULT_IN_NONPAGED_AREA
*** STOP: 0x00000050 (0xD3FF0C4D, 0x00000001, 0xF8410185, 0x00000000)
*** Ntfs.sys - Adress F8410185 base at F8396000, Datestamp 41107eea

This ended Wednesday's attempts. Thursday 19.01.2006 went better, being
able
to deinstall all added software through the control panel. Having only
Windows XP with updates and Norton antivirus left on the computer, I tried
checking the event logs, hoping the computer would not crash again.

In the event list in the system configuration area a couple of the events
red that the file system structure on the C-disk is damaged. After running
for a couple of hours the machine went BSOD again with the line
PFN_LIST_CORRUPT
*** STOP: 0x0000004E (0x00000099, 0x00000000, 0x00000000, 0x00000000)

As it keeps crashing after I removed all added software I'm not quite sure
what to do. Any thoughts?

--
Heavy

Thanks Gerry and TaurArian.
I haven't been able to rethreive the Error Reports from Event Wiewer, as
the
screen goes blue on me too soon, I'm afraid. Most of the time i'm not
even
able to load Windows before it crashes. I'll come up with a few more of
the
stopcodes tomorrow.

Interesting information in the page yous sent, TaurArian, and I guess
I'll
have to do without the game, all though I'm not sure if it's the game
which
is the problem, as both the game and windows crashes with different
error-codes each time.

I'we run a thorough diagnostics without finding any faults.
I've also tried a few system restores, hoping that going all the way back
to
the factory setup will help. The machine states, however, that it is not
able
to restore. To reinstall Windows XP from a disk is not an option as such
was
not provided by DELL.
--
Heavy

Gerry, Have to agree with you there, sometimes it's just not worth it
when it
comes to games.

:

You're diving into a deep and very murky pool!

I didn't locate this link earlier but it makes you wonder how
worthwhile
researching the cause of the problem is. Probably simpler to move on
and try another game until the gaming software is debugged.
http://snipurl.com/lojw

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lots of info here:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


I seem to be getting random reboots every few minutes, starting a
few days
ago

The message last received on the bluescreen reads
BAD_POOL_HEADER, with the stopcode
STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204)

On former occasions i have been getting various messages, among
other
related to
IRQL_NOT_LESS_THAN_OR_EQUAL (I hawe seen Bruce's interesting
thread on
this,
but mine has got a different code. I'll come up with the other
codes
later...)

The Crashes started on sunday 15., while playing CIV4. The game
was
installed a few days earlier and worked for a few days without any
problems
on my brand new DELL laptop with Windows XP Home.

After crashing a few times, I ran a System Restore, and installed
the
game
again before getting online for the first time downloading updates
for
XP,
CIV4 and Norton anti virus.

The machine continued crashing every few minutes even though I was
just
wandering about in XP's Help and Support Area. Thus it does not
seem to
be
related to the installed games. The virus explanation also seems
to be
excluded by the fact that the crashing started before going
online. Other
than that I've got no idea of what is causing it. Could i possibly
be
emerging faults in the hardware or windows?
Anyone got a clue or similar experiences?

I have seen the interesting information Maurice reffered to, given
on
http://aumha.org/win5/kbestop.htm, but I must admit to be a bit
confused
by
the related MSDN-article, as I have'nt installed any new hardware
nor
Windows2000.

Heavy