Backup Tool causes Blue Screen of Death - nvstor.sys

G

Guest

My Computer:
MSI P6N SLI Platinum Motherboard (nForce 650i SLI)
Intel Core 2 Duo 6600
OCZ Gold PC-5400 667MHz 2GB RAM (4 DIMMS)
BFG GeForce 7950 GT
Western Digital Caviar 200GB HD (WD200)
Western Digital Raptor 74GB HD(WD74)
Samsung 400GB HD

Problem:

I have been trying to use the Windows Vista Complete PC Backup tool. I am
using the Samsung drive as the destination of the backup for the other two
drives. Whenever I backup the WD200 (contains Windows), it completes fine.
However, when I attempt back up the WD74 Raptor on SATA2, the computer
crashes with a Blue Screen of Death DRIVERL_IRQ_NOT_LESS_OR_EQUAL caused by
nvstor.sys. I have included all of the crash files provided by Windows that
are associated with the crash.

In order to resolve this problem I have already tried:

Using the version of the nForce drivers posted on MSI's website.
Using the version fo the current nForce drivers posted on nVidia's website
(15.00).
Performed a full format fot he WD74 Raptor, and reinstalled critical programs.
Reinstalled Windows Vista and attempted a backup from a clean Windows
installation with only necessary drivers installed and World of Warcraft on
the WD74.

Here is the problem reoprt that was sent off to MS: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000002C
BCP2: 00000002
BCP3: 00000000
BCP4: 8078F3C4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Is there any assistance that can be provided?
 
J

Jill Zoeller [MSFT]

The issue is nvstor.sys. I'm checking to see if there are known issues with
this driver or an updated version somewhere. I hope to have an answer for
you soon.
 
J

Jill Zoeller [MSFT]

Can you email me the crash files (if they are small) or will you FTP them to
me for review? If yes, please contact me via my email address (minus
"online").
 
T

Ted

I am experiencing the same issue with Vista Home Prem.

D1 is also noted. I have also tried all of the available Nvidia updates with no result.

I am running a Dell Dimension E521
AMD Athalon X2 Dual 64 (in 32bit)
SATA Drives
2GB DDR RAM
GForce 6150 LE (Driver version 7 through 15 were tried)

Crash occurs at all times without notice and with no consistancy. Dump file is not available.

Hope this helps someone... I am dumping Vista, this relationship is getting abusive.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
G

Guest

Yes, I will.

Jill Zoeller said:
Can you email me the crash files (if they are small) or will you FTP them to
me for review? If yes, please contact me via my email address (minus
"online").

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.
 
J

Jill Zoeller [MSFT]

An update: this is bug in nvstor.sys. We are planning to release an updated
driver via Windows Update. I don't have an ETA though.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.
 
G

Guest

I am having the same problem! It is driving me nuts. It just crashes for no
reason and then I get the nvstor.sys message. When is there going to be a
fix for this? Does anyone know?
Dazi
 
T

Timothy Davis [MSFT]

Since this is your boot drive, you probably won't be able to create a crash
dump file. If you can, please set your system to create a full crash dump,
and then email me and I will setup a link to a site for you to upload the
file.

At that point I can work with NVIDIA to determine the root cause.

Instructions on setting up a full crash dump:
http://support.microsoft.com/default.aspx/kb/254649

My email: (e-mail address removed) (I just created this alias, so it might take
an hour or two for it to fully come online).
 

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