Backup not happening on scheduled dates...

[blayer2121]

I have set Backup to run on a weekly basis thru the appropriate screens in
the utility. However, the backups never take place. Why is this??

I am backing up my Outlook files to an external hard drive.

Any help is appreciated...

Bryan in Dayton, OH

 

[3c273]

Is the backup set to go off sometime in the early AM? If so, check the
starting "date". I've seen several instances where someone has set a task to
go off at 2:00 AM but they forget to change the start date to tomorrow, so
it never runs for the first time.
Louis

 

[Pegasus \(MVP\)]

I have set Backup to run on a weekly basis thru the appropriate screens in
the utility. However, the backups never take place. Why is this??

I am backing up my Outlook files to an external hard drive.

Any help is appreciated...

Bryan in Dayton, OH

What does the Task Scheduler log file report?

 

[blayer2121]

Thanks for the response. Yes, I have set it for the next day and then for
weekly there after. No luck.

 

[blayer2121]

unfortunately nothing...

What does the Task Scheduler log file report?

 

[blayer2121]

I should qualify the nothing response, if you mean the log file in the backup
utility then nothing. If you refer to another log file, please point me to
it so I can check.

Thanks...

 

[Pegasus \(MVP\)]

Look under the Advanced options in the Task Scheduler.

 

[blayer2121]

Here is what the task scheduler logs:

"Office Backup.job" (ntbackup.exe) 6/29/2008 2:00:55 AM ** ERROR **
The attempt to retrieve account information for the specified task failed;
therefore, the task did not run. Either an error occurred, or no account
information existed for the task.
The specific error is:
0x8004130f: No account information could be found in the Task Scheduler
security database for the task indicated.

I have attempted to change ownership to "Bryan" for all of drive C. This
still fails. My account has admin priveleges.

My account does not have a password associated with it. Backup asks for
this and then accepts the blank password. Not sure if this is causing this
or not.

Any help is appreciated...

 

[Pegasus \(MVP\)]

You must use an account with a non-blank password to run
scheduled tasks. Most people use a dedicated "Scheduler"
account.

 

[blayer2121]

Why is it that other scheduled tasks work (like anti-spyware)? So I create a
new account specifically for running backup?

I'll give it a try....

 

[blayer2121]

Well, setting up a "Scheduler" account did not work either. I set the
account with Admin privelages and set a password. Still getting the same
error message below.

Any idea??

Bryan

 

[Pegasus \(MVP\)]

Well, setting up a "Scheduler" account did not work either. I set the
account with Admin privelages and set a password. Still getting the same
error message below.

Any idea??

Bryan

I would take these seven steps:
1. Change the System Policy so that the Scheduler account can
run as a batch job: Local Computer Policy / Computer Configuration /
Windows Settings / Security Settings / Local Policy / User Rights /
Logon as a batch job.
2. Create the batch file c:\Test.bat:
@echo off
echo %date% %time% >> c:\test.txt
3. Run c:\Test.bat from a Command Prompt.
4. Examine c:\test.txt
5. Create a new task that invokes c:\test.bat, using the
Scheduler account.
6. Right-click the task, then "Run" it.
7. Examine c:\test.txt.

 

[blayer2121]

My error! The scheduler account did, in fact, work. I had the log in info
incorrect the first time. My apologies.

Thanks for the help. I am now officially backing up nightly!

Regards,

Bryan in Dayton, OH

 

[Pegasus \(MVP\)]

Thanks for the feedback.