J
Jim
I just bought a computer with XP Home edition pre-installed (Pro was not an
option for this model). Backup was not installed and all I have is a DVD
that will restore the hard disk to installation state---The Backup install
files are not on the DVD. The store tech told me I
have to get it from Microsoft, but I can't find it on their site. The
manufacturer's site is useless.
How do I get the backup utility?
I would have thought that the manufacturer would have to provide at least
the capability to install extra stuff that comes on the install disk, or the
dealer would have to inform customers that they are not getting a complete
version of XP Home, to the extent that optional installs on the install disk
are not installed nor provided. I also would have thought that Microsoft
would be willing to fix this by providing the Backup install files for
download under the assumption that nobody who doesn't buy their product can
use these files anyway.
I can't believe that Microsoft would allow someone to distribute a version
of their product that does not provide the Backup utility that ships with
that product!
Help?
option for this model). Backup was not installed and all I have is a DVD
that will restore the hard disk to installation state---The Backup install
files are not on the DVD. The store tech told me I
have to get it from Microsoft, but I can't find it on their site. The
manufacturer's site is useless.
How do I get the backup utility?
I would have thought that the manufacturer would have to provide at least
the capability to install extra stuff that comes on the install disk, or the
dealer would have to inform customers that they are not getting a complete
version of XP Home, to the extent that optional installs on the install disk
are not installed nor provided. I also would have thought that Microsoft
would be willing to fix this by providing the Backup install files for
download under the assumption that nobody who doesn't buy their product can
use these files anyway.
I can't believe that Microsoft would allow someone to distribute a version
of their product that does not provide the Backup utility that ships with
that product!
Help?