Backup error on Win XP Pro..volume shadow copy:80042301


M

Martin McGuiness

I am trying to carry out a full backup on a windows xp system but keep
getting the error message as outlined below. I have carried out a
number of backups from a machine running the same OS to the same USB
external drive without any problems...

If you have the knowledge on this, would be grateful if you could post
<here>....


Backup Error:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "laptop_backup.bkf created 13/08/2003 at 11:18"
Error Returned while creating the volume shadow copy:80042301
Aborting Backup.

-----------------------------------
The operation did not complete successfully
----------------------------------


On Machine 1:

Windows XP PRO w. SP1
System (and only) Partition:
Total Capacity 38.34GB
Free Space 16.72GB
File System: NTFS

COM + Event Set to Manual - Started
Volume Shadow Copy Set to Manual Stopped.

On Machine 2:

Windows XP PRO w. SP1
System (and only) Partition:
Total Capacity 9.22 GB
Free Space 3.32GB
File System NTFS

COM + Event Set to Manual - Started
Volume Shadow Copy Set to Manual Stopped.
*Please note that i have changed the above service settings to all
other conceivable combinations without successful consequences...as
per suggestions in another google thread, i set the above to automatic
and that didnt help.

USB External Backup Drive:

One Partition Present
File System NTFS
Capacity 38.34GB
Free Space: 17.58GB
 
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M

Martin McGuiness

thanks for posting Adi. Appreciate your assistance.


<1) Are there any VSS events in the Application Event Log? If yes, can
you please cut & paste them from the Event Viewer.
2 VSS events in App Event Log as follows:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12302
Date: 14/08/2003
Time: 17:45:10
User: N/A
Computer: N7J8S6
Description:
Volume Shadow Copy Service error: An internal inconsistency was
detected in trying to contact shadow copy service writers. Please
check to see that the Event Service and Volume Shadow Copy Service are
operating properly.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 55 45 43 58 4d 4c 43 BUECXMLC
0008: 33 36 32 34 00 00 00 00 3624....
0010: 42 55 45 43 58 4d 4c 43 BUECXMLC
0018: 33 35 39 34 00 00 00 00 3594....



Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 5013
Date: 14/08/2003
Time: 17:45:10
User: N/A
Computer: N7J8S6
Description:
Volume Shadow Copy Service error: Shadow Copy writer Microsoft Writer
(Bootable State) called routine CVssWriterShim::Initialize which
failed with status 0x80042301 (converted to 0x800423f4).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 53 48 43 4f 4d 4e 43 WSHCOMNC
0008: 32 32 33 30 00 00 00 00 2230....
0010: 57 53 48 57 53 48 4d 43 WSHWSHMC
0018: 33 31 31 35 00 00 00 00 3115....








<2) Can you also add the output of the command "VSSADMIN LIST
WRITERS".>

When i run this command at the prompt, get the following:

vssadmin 1.0 - Volume Shadow Copy Service administrative commmand-line
tool

Error: 0x8000ffff
 
A

Adi Oltean [MSFT]

Thanks. This identifies the problem - can you reset the
SystemSetupInProgress and/or UpgradeInProgress registry values to "0"?
This should fix the backup problem.

You might use the following commands

REG.EXE ADD HKLM\system\setup /v SystemSetupInProgress /t REG_DWORD /d
0 /f
REG.EXE ADD HKLM\system\setup /v UpgradeInProgress /t REG_DWORD /d 0
/f


Thanks, Adi
 
M

Martin McGuiness

Worked like a charm Adi.

I appreciate your help very much!
Have a good day.
 
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Joined
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Messages
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Thanks a lot!
The "regsvr32 ole32.dll" really works in my computer (XP Pro with SP3).
This is the simpliest solution I've come across on the web. Thanks again!!!
 
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