Backing Up Problem


G

Guest

I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore point.
However, when I tried to create a new restore point, I received this error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much information
as I can. But if you have any more question then please ask. Thanks
 
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A

AJR

Ebroker592 - you do not detail your equipemnt setup. Note from your post
"...Windows could not find backup devices on your computer...". One reason
for this message is attempting to do "Complete PC Backup" to the source HD.
You must backup to a separate internal HD or external HD or removeable
media.

The file backup utility will permit backup to the source HD.



Ebroder592 said:
I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I
am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be
started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be
caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and
they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista
though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore
point.
However, when I tried to create a new restore point, I received this
error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much
information
as I can. But if you have any more question then please ask. Thanks
 
G

Guest

I am sorry. I should have included that. First off, I have several other hard
drives with plenty of space. Here is my HD config:
C drive - 69GB SATA (48 free)
F drive - 298GB SATA (131 free)
G drive - 500GB SATA (200 free)
H drive - 150GB Ultra ATA (110 free)
my external is partitioned from 1TB and it has 400GB free

Computer specs:
DFI LanParty UT nF4-D 939 NVIDIA nForce4 MOBO
GeForce 7900GTO PCI-E Video Card
AMD Athlon 64 FX-55 San Diego 2.6GHz Socket 939 Processor
CORSAIR 2GB 184-Pin DDR SDRAM DDR 400 (PC 3200)

If you need any more information about my computer then let me know. Thanks
 
G

Guest

Ebroder592 said:
I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore point.
However, when I tried to create a new restore point, I received this error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much information
as I can. But if you have any more question then please ask. Thanks
 
G

Guest

:
I have a similar problem with a new HP Slimline. Whats up with the back up
and restore function? I spent two hours on the phone with HP in ??? and
finally decided to return the thing for a refund. Is this a Vista problem?
Ebroder592 said:
I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore point.
However, when I tried to create a new restore point, I received this error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much information
as I can. But if you have any more question then please ask. Thanks
 
G

Guest

This may be a problem with the HP Slimline W/Vista. I backed up the system
when i first got the computer & now it is appx 10 days old & keeps getting
this catastrophic failure 0x8000FFFF when I try to back-up the system.

ernie28 said:
:
I have a similar problem with a new HP Slimline. Whats up with the back up
and restore function? I spent two hours on the phone with HP in ??? and
finally decided to return the thing for a refund. Is this a Vista problem?
Ebroder592 said:
I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore point.
However, when I tried to create a new restore point, I received this error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much information
as I can. But if you have any more question then please ask. Thanks
 
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W

Walter37

I have a client with an HP a6200n about three weeks old, and this machine
exhibits the same behavior. Automatic Backup of System Files gives the
message: Catastrophic Failure (0x8000FFFF) None of the info I have found in
the MS KB seems to address this problem with this machine or one similar.
The link MS Customer Support provided was not helpful so I am querying here.
I have not yet contacted HP, but suppose that is the next step. The machine
has Win Vista Home Premium with the trial versions of software except for a
geneology program and Quicken. Does anyone know what the underlying problem
is?

dbryden10 said:
This may be a problem with the HP Slimline W/Vista. I backed up the system
when i first got the computer & now it is appx 10 days old & keeps getting
this catastrophic failure 0x8000FFFF when I try to back-up the system.

ernie28 said:
:
I have a similar problem with a new HP Slimline. Whats up with the back up
and restore function? I spent two hours on the phone with HP in ??? and
finally decided to return the thing for a refund. Is this a Vista problem?
:

I am running Vista Ultimate 64-bit, and I have a small problem. I am trying
to use the built-in backup program in the Backup and Restore Center, but I am
running into this error message when I attempt to use it:

Quote:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:

Catastrophic failure (0x8000FFFF)

Please close the backup application and try again.
In the Backup and Restore Center, I can start the "back up files" wizard,
and it recognizes my backup source, but the "back up computer" wizard does
not. Only the "back up computer" causes the error message.

Also, in my event viewer I have these three errors:

Source: VSS
Event ID: 8193
Quote:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 13
Quote:
Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Source: VSS
Event ID: 34
Quote:
Volume Shadow Copy Service error: The VSS event class is not registered.
This will prevent any VSS writers from receiving events. This may be caused
due to a setup failure or as a result of an application's installer or
uninstaller.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Additional Info:
I have plenty of free sace for a backup in several different areas, and they
are all detected in explorer and I can access them all freely.

Volume Shadow Copy, Windows Backup, Virtual Disk, RPC, and DCOM are all
running. I have disabled a few other services since I installed Vista though
so that could be the issue.

I searched the boards and found a possible solution to my problem by
stopping System Restore and reenabling it and then creating a restore point.
However, when I tried to create a new restore point, I received this error:
Quote:
---------------------------
System Protection
---------------------------
The restore point could not be created for the following reason:

Catastrophic failure (0x8000FFFF)

Please try again.
I tried to be as thorough as possible in giving you all as much information
as I can. But if you have any more question then please ask. Thanks
 

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