[SOLVED]

P

pgn674

I found the solution a while ago, but it seems I forgot to post it. I'm posting it now for future people.

I have 3 hard drives: An internal one with Windows and Ubuntu both installed, Windows on NTFS and Ubuntu on EXT4. And I have two externals over eSATA, one NTFS, the other EXT3. I have no EXT file system driver installed in Windows, thus neither my EXT3 nor my EXT4 partitions have drive letters.

And yet, if I turn off my computer, unplug my external EXT3, and boot back into Windows, the backup works fine. Of course, I can not unplug my EXT4 partition, as it's on the same drive as my Windows install, but that doesn't seem to matter.

I have no idea why this works.



pgn674 wrote:

I tried changing the backup settings to let Windows choose, and I got
23-Oct-09

I tried changing the backup settings to let Windows choose, and I got a
different error when I tried to back up:
Code:
--------------------
[Window Title]
Windows Backup: Troubleshooting Options

[Main Instruction]
Check your backup

[Content]
A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.


[^] Hide Details [Try to run backup again] [Change backup settings] [Cancel]

[Expanded Information]
Backup time: 10/23/2009 12:21 PM
Backup location: Quinary (D:)
Error code: 0x81000019
--------------------

Code:
--------------------
Log Name: Application
Source: VSS
Date: 10/23/2009 12:21:43 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
..

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8193</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:43.000000000Z" />
<EventRecordID>2207</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>
<EventData>
<Data>IVssAsrWriterBackup::GetAsrMetadata</Data>
<Data>0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
</Data>
<Data>

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
<Binary>2D20436F64653A20575254415352574330303030303439312D2043616C6C3A20575254415352574330303030303336362D205049443A202030303030343032382D205449443A202030303030333934382D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>
--------------------

Code:
--------------------
Log Name: Application
Source: SPP
Date: 10/23/2009 12:21:44 PM
Event ID: 16387
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Shadow copy creation failed because of error reported by ASR Writer. More info: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16387</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:44.000000000Z" />
<EventRecordID>2209</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>

Previous Posts In This Thread:

0x80070002 Durring Backup
I have Windows 7 Pro (through MSDNAA), and I am trying to get Backup and
Restore working. When I try to do a backup, I get "The system cannot
find the file specified. Error code: 0x80070002". I tried doing CHKDSK
on both the FROM drive and the TO drive. I tried changing what I wanted
backed up (tried a completely different folder), and changed the drive I
was backing up to. I ran SFC, and it found no integrity violations. I
tried creating an asr.log file, but the file will not appear. I also took a
look at my ProfileList, and that is fine.

Those are all the ideas I have found around the internet and these
forums. Would anyone have any other idea of what could be wrong, or how
I could go about troubleshooting this?


--
pgn674
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/vista-help/1258555.htm

http://forums.techarena.in

This is strange.
This is strange. The error code you stated is usually related to an
update error. Here is the procedure how to fix that ( 'How to Fix the
0x80070002 Windows Update Error: A Simpler and Easier Way to Fix the
Problem'
(http://www.brighthub.com/computing/windows-platform/articles/9194.aspx)
) - but I am not 100% sure whether that applies to your case. Maybe you
made a typo with the error code?


--
whs

I just double checked, I got the code correct.
I just double checked, I got the code correct. I do not think clearing
out the Software Distribution folder would affect this, as Backup and
Restore should not be touching Windows Updates at all, partial or
otherwise.

Rather, I think 0x80070002 is a very general code that just means what
ever process or program thew it could not find a file it needed. In the
case of Windows Update, an update file it thought it had is not in the
folder, so clearing out the list of downloaded files will force it to
re-download. In the case of Backup and Restore, I do not know what file
is being searched for but not found.

I will go ahead and follow the instructions on that site, and if it does
anything, I will post back here.

Oh, and I forgot to mention that Event Viewer does not give any extra
information: "Event 4104, Windows Backup", "The backup was not
successful. The error is: The system cannot find the file specified.
(0x80070002)."


--
pgn674
------------------------------------------------------------------------
pgn674's Profile: http://forums.techarena.in/members/73954.htm
View this thread: http://forums.techarena.in/vista-help/1258555.htm

http://forums.techarena.in

I tried changing the backup settings to let Windows choose, and I got
I tried changing the backup settings to let Windows choose, and I got a
different error when I tried to back up:
Code:
--------------------
[Window Title]
Windows Backup: Troubleshooting Options

[Main Instruction]
Check your backup

[Content]
A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.


[^] Hide Details [Try to run backup again] [Change backup settings] [Cancel]

[Expanded Information]
Backup time: 10/23/2009 12:21 PM
Backup location: Quinary (D:)
Error code: 0x81000019
--------------------

Code:
--------------------
Log Name: Application
Source: VSS
Date: 10/23/2009 12:21:43 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
..

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8193</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:43.000000000Z" />
<EventRecordID>2207</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>
<EventData>
<Data>IVssAsrWriterBackup::GetAsrMetadata</Data>
<Data>0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
</Data>
<Data>

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
<Binary>2D20436F64653A20575254415352574330303030303439312D2043616C6C3A20575254415352574330303030303336362D205049443A202030303030343032382D205449443A202030303030333934382D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>
--------------------

Code:
--------------------
Log Name: Application
Source: SPP
Date: 10/23/2009 12:21:44 PM
Event ID: 16387
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Shadow copy creation failed because of error reported by ASR Writer. More info: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16387</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:44.000000000Z" />
<EventRecordID>2209</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>

Somewhere in the Macrium forums are some ways of dealing with VSS
Somewhere in the Macrium forums are some ways of dealing with VSS problems,
including a registry entry left over by ShadowProtect (I had run the trial
version), which messes with VSS. They may apply or be useful for you as
well. I will look for links. Be right back.

No real luck. Got to Macrium & find their forums, and search for this:

Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f

Probably the hex error code will be enough.

Also see this, about the ShadowProtect problem:
http://www.macrium.com/blog/2009/08/04/HowToFixErrorFailedToCreateVolumeSnapshot0x8004230f.aspx

Shortened to http://preview.tinyurl.com/ylf8s5a

I am just guessing (hoping) that the info might help you.




<SNIP>

--
Gene E. Bloch letters0x40blochg0x2Ecom

I thought of going to my browser history.
I thought of going to my browser history. Look at this post, and maybe at
the thread it is in:

http://support.macrium.com/topic.asp?TOPIC_ID=674

To be clear: I know your problem is not with Macrium, but these items deal
with VSS problems, and the answers might relate to what you are experiencing
(any port in a storm, etc.)





--
Gene E. Bloch letters0x40blochg0x2Ecom


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