Automatic logoff from Welcome screen - help

[Guest]

When I logon to either user account (both are set up as administrator) the
password is accepted, the message "Loading settings" displays, the wallpaper
shows briefly, then the message "Logging off" displays and it comes back to
the welcome screen.

I loaded the latest Norton Anti-virus and rebooted successfully during the
process. I ran the scan twice and selected delete to remove targeted files.

Apparently, I deleted something. How can I fix XP Home Edition so I can log
on successfully???

Your help is deeply appreciated.

 

[Ramesh, MS-MVP]

Hi DMT,

Visit http://www.winxptutor.com/wsaremove.htm and see section "Unable to logon to Windows after removing BlazeFind using a spyware removal utility?"

 

[Guest]

Thank you SO MUCH! I didn't know the Admin PW, but was able to fix with a
reinstall of XP. I'm also writing a note to Norton! This didn't happen
until I ran the virus scan!!

I really appreciate your QUICK response. Made my day go so much easier!!

If I could figure out how to rate, you'd be a 10!

 

[Ramesh, MS-MVP]

You're welcome. This particular malware (BlazeFind) modifies an important part of the registry, and just removing it's files (and leaving it's registry entries) result in this problem.

 

[Guest]

I attempted this but when I entered “COPY USERINIT.EXE WSAUPDATER.EXE†the
response is the file cannot be found.

 

[Guest]

Hi,

I am using Windows XP Home and I am having the same issue and I tried
everything that is explained here. I do not see the file userinit.exe or
wsaupdater.exe in the system32 folder.

Any help would be greatly appreciated.

 

[Ramesh, MS-MVP]

Hi Vj,

The DllCache folder (c:\windows\system32\dllcache\) maintains a copy of
userinit.exe. Simply copy it to the system32 folder. If not, you may have to
expand a copy from the source. (either from the Windows XP CD, or from the
ServicePackFiles source path)

As you're unable to login to the system currently, either use Bart PE's boot
CD, or use the parallel Windows XP installation (if available) to carryout
the file/registry operations.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD:
http://www.nu2.nu/pebuilder/

How to edit the registry offline using BartPE boot CD ?:
http://windowsxp.mvps.org/peboot.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,

I am using Windows XP Home and I am having the same issue and I tried
everything that is explained here. I do not see the file userinit.exe or
wsaupdater.exe in the system32 folder.

Any help would be greatly appreciated.

 

[Guest]

Thanks Ramesh! The file was available in the dllcache. I made a copy of it
into system32 folder and everything seems to be working fine.

Thanks again for all your help.

-Vj

Hi Vj,

The DllCache folder (c:\windows\system32\dllcache\) maintains a copy of
userinit.exe. Simply copy it to the system32 folder. If not, you may have to
expand a copy from the source. (either from the Windows XP CD, or from the
ServicePackFiles source path)

As you're unable to login to the system currently, either use Bart PE's boot
CD, or use the parallel Windows XP installation (if available) to carryout
the file/registry operations.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD:
http://www.nu2.nu/pebuilder/

How to edit the registry offline using BartPE boot CD ?:
http://windowsxp.mvps.org/peboot.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,

I am using Windows XP Home and I am having the same issue and I tried
everything that is explained here. I do not see the file userinit.exe or
wsaupdater.exe in the system32 folder.

Any help would be greatly appreciated.

I attempted this but when I entered "COPY USERINIT.EXE WSAUPDATER.EXE" the
response is the file cannot be found.

 

[Ramesh, MS-MVP]

You're welcome Vj. Thanks for the feedback!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh! The file was available in the dllcache. I made a copy of it
into system32 folder and everything seems to be working fine.

Thanks again for all your help.

-Vj