Automatic Journaling feature not working

V

vespergenic

Hi there - I am trying to enable the automatic journal entry function in
Outlook and have been unsuccessful. I've followed all the steps (Options,
Journal Options, Check the Email box, check the boxes beside the applications
you want it to track), watched as many tutorials as possible, and googled the
heck out of this but still can't find a solution. According to everything
i've read, i've done all i need to do. I can drag/drop items into the
journal and they will create an entry, but it should automatically create the
entries based on the preferences. Has anyone run into this problem before?
 
V

vespergenic

I went to Tools>Options>Journal Options>Checked Email, then checked the boxes
for word, excel, and powerpoint. This is what the video tutorial on the
microsoft website, Outlook Help, and other sources all say to do. There are
no other steps or settings that i can find to do:(


Diane Poremsky said:
what preferences do you have enabled?

--
Diane Poremsky [MVP - Outlook]



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vespergenic said:
Hi there - I am trying to enable the automatic journal entry function in
Outlook and have been unsuccessful. I've followed all the steps (Options,
Journal Options, Check the Email box, check the boxes beside the
applications
you want it to track), watched as many tutorials as possible, and googled
the
heck out of this but still can't find a solution. According to everything
i've read, i've done all i need to do. I can drag/drop items into the
journal and they will create an entry, but it should automatically create
the
entries based on the preferences. Has anyone run into this problem
before?
Click to expand...
Click to expand...
 

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