Autocomplete loses itself everytime its closed (resets)

B

BABYPINK

Hi, have outlook 2003 and it keeps losing its settings ie autocomplete of
names/emails. In outlook its all set correctly under advanced email options,
I was wondering if it was something else?
 
R

Russ Valentine [MVP-Outlook]

Autocompletion is not a robust or reliable feature. It frequently stops
working usually because Outlook loses its connection to its autocompletion
cache. This can happen for a number of reasons, most often because Outlook
is not exiting completely and thus not writing to the cache. Make sure you
run no add-ins or sync software that might hold Outlook open after you exit.
After you find and resolve the problem that is preventing Outlook from
exiting properly, you may need to create a new Outlook profile to get
autocompletion to work again. If you're lucky you'll be able to migrate your
old cache to the new profile following directions here:
http://www.ingressor.com/autocompletetips.htm
 
B

BABYPINK

Hi Russ

Thank you for the response, I will have a go with this solution tonight

Thank you

Russ Valentine said:
Autocompletion is not a robust or reliable feature. It frequently stops
working usually because Outlook loses its connection to its autocompletion
cache. This can happen for a number of reasons, most often because Outlook
is not exiting completely and thus not writing to the cache. Make sure you
run no add-ins or sync software that might hold Outlook open after you exit.
After you find and resolve the problem that is preventing Outlook from
exiting properly, you may need to create a new Outlook profile to get
autocompletion to work again. If you're lucky you'll be able to migrate your
old cache to the new profile following directions here:
http://www.ingressor.com/autocompletetips.htm


--
Russ Valentine
[MVP-Outlook]
BABYPINK said:
Hi, have outlook 2003 and it keeps losing its settings ie autocomplete of
names/emails. In outlook its all set correctly under advanced email
options,
I was wondering if it was something else?
 
R

Russ Valentine [MVP-Outlook]

Let us know what you find. We're still collection reasons autocompletion
quits.
--
Russ Valentine
[MVP-Outlook]
BABYPINK said:
Hi Russ

Thank you for the response, I will have a go with this solution tonight

Thank you

Russ Valentine said:
Autocompletion is not a robust or reliable feature. It frequently stops
working usually because Outlook loses its connection to its
autocompletion
cache. This can happen for a number of reasons, most often because
Outlook
is not exiting completely and thus not writing to the cache. Make sure
you
run no add-ins or sync software that might hold Outlook open after you
exit.
After you find and resolve the problem that is preventing Outlook from
exiting properly, you may need to create a new Outlook profile to get
autocompletion to work again. If you're lucky you'll be able to migrate
your
old cache to the new profile following directions here:
http://www.ingressor.com/autocompletetips.htm


--
Russ Valentine
[MVP-Outlook]
BABYPINK said:
Hi, have outlook 2003 and it keeps losing its settings ie autocomplete
of
names/emails. In outlook its all set correctly under advanced email
options,
I was wondering if it was something else?
 

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