autocomplete addresses not working

[Headtheball]

I have just set up an account and imported my contacts via a windows csv
file, now when I start a new mail and start to type in the 'To' field the
address isn't automatically recognised. I have the settings correct in
Advanced e mail settings. Can this be restored?

 

[Russ Valentine [MVP-Outlook]]

You will restore it when you send enough messages to populate your
autocompletion cache. That's what Autocomplete uses, not your Contacts.
Autoresolution (Automatic Name Checking) uses your Contacts Data.

 

[Randy]

What version of Outlook are you using? If it's XP or 2003, then you might
be referring to autocomplete. When you write set up a new account, do you
mean profile? Autocomplete info. is stored in a hidden, system file called
an NK2 file. If you set up a new profile then OL created a new NK2 file
corresponding to the new profile. All you would have to do to retain the
NK2 from the other profile is to copy the old profilename.NK2 to the
Newprofilename.nk2. Now, your autocomplete data will report to both
profiles.

All of this assumes your OL version and a clear understanding of your issue
which I'm uncertain about. Anyway, good luck.

Randy
www.dcs-imaging.com

 

[Headtheball]

Thx Randy,
Outlook 2003
New Profile
imported contacts in csv form

 

[Randy]

Was your original NK2 file functional? Here's a quick and dirty way to
build your NK2 file if you're interested:

You can quickly and easily create a new NK2 (autocomplete file) using the
following work-around:
In MS Outlook, go to tools, options, mail setup, send/receive. Uncheck the
"Send immediately when connected box". Next, press the Send/Receive Button
(in Options) and uncheck "Schedule an automatic send/receive". Next
disconnect your computer from the internet by removing your network and/or
telephone connection. Open a new e-mail, press the bcc or to or cc button,
select the contact folder you would like to bring into your NK2
(autocomplete) file. Select all names by highlighting first and last
contact and then add them by pressing the OK button at the bottom. With
your computer disconnected, press the send button. This will automatically
populate your autocomplete file with all of the selected e-mail addresses.
Next, go to your Outbox and delete the e-mail(s) that you just created. Go
back into your Tools, Options, Mail Setup, Send/Receive and change your
options back to the original settings. Remember to put your mail settings
back and plug in your removed cables.

If you have the need for a utility to open the NK2 file, you can obtain one
that we developed. It's at www.dcs-imaging.com/products.htm. It's called
Owtlook if you're interested.

Good luck,

Randy

 

[Brian Tillman]

Autocomplete info. is stored in a
hidden, system file called an NK2 file.

Technically, it's not a system file.

 

[Brian Tillman]

Outlook 2003
New Profile
imported contacts in csv form

A word of advice: always avoid importing if you can help it. The best way
to transfer data from one Outlook to another is to simply copy the PST from
that Outlook to the new and use File>Open>Outlook Data File to open it.