AutoArchiving

D

Doreen

Without giving me the lecture on why autoarchiving is a bad solution, can
anyone help me out with a problem I think I'm having.

We no longer autoarchive to their hard drives, we have them archive to a
network drive so we can back it up, etc. etc. We copied the users' existing
PST's to the network drive and made the local ones Read Only so they
couldn't open it and use it, thinking they were using the network copy.

My Director of Human Resources just called to say she was missing a bunch of
messages. It seems that somehow Outlook reset itself, so the Inbox was
using the "default settings" for autoarchive, which is to use that local
copy. That copy is read only, so it seems that Outlook thought it was
archiving to the file, but it was not.

My first question is, is it possible these messages are somewhere that I can
find them? (I'm thinking not, but it doesn't hurt to ask.)

My second question is, is it possible to tell Outlook to look at a different
location by default for these PST files? Even when I go to open a PST, it
wants to use c:\documents and settings\username\local settings\application
data\microsoft\outlook\archive.pst. I want it to use P:\archive.pst (each
user maps to their own folder on the network using P).

Any help would be greatly appreciated.

Doreen
 
B

Brian Tillman

Doreen said:
Without giving me the lecture on why autoarchiving is a bad solution,
can anyone help me out with a problem I think I'm having.

Autoarchiving is a good solution or a bad solution depending on the problem.
We no longer autoarchive to their hard drives, we have them archive
to a network drive so we can back it up, etc. etc. We copied the
users' existing PST's to the network drive and made the local ones
Read Only so they couldn't open it and use it, thinking they were
using the network copy.
http://support.microsoft.com/?id=297019

My Director of Human Resources just called to say she was missing a
bunch of messages. It seems that somehow Outlook reset itself, so
the Inbox was using the "default settings" for autoarchive, which is
to use that local copy. That copy is read only, so it seems that
Outlook thought it was archiving to the file, but it was not.

My first question is, is it possible these messages are somewhere
that I can find them? (I'm thinking not, but it doesn't hurt to ask.)

If they are, they're in a PST. Search all likely places.
My second question is, is it possible to tell Outlook to look at a
different location by default for these PST files?

That answer is "no", as far as I've seen.
 
D

Doreen

Unsupported or not, its better than them saving everything on my Exchange
server or having them save to a local PST that I can't monitor the size of.
Its not a permanent solution, as we're moving to a document management
system that will accomodate emails, but its the best we can do at the
moment.

I guess my first question was more, why does Outlook act like its archiving
if it can't access the pst its trying to archive to? The pst file is marked
read only, there is no data in it, but the data has clearly been archived
from the Inbox. Is there a way to keep Outlook from archiving if it really
can't place the information in the pst?

Thanks.

Doreen
 
B

Brian Tillman

NA said:
Doreen you would be even "cooler" if you would use Outlook Profiler
to manage your Outlook Exchange network with. Might even get
a raise!!

You sound like a shill.
 
V

Vince Averello [MVP-Outlook]

Based on this from the post's header I'd say you're right:
NNTP-Posting-Host: goffconcepts.com 208.180.155.111
 
N

NA

Brian Tillman said:
You sound like a shill.

Except that there is no "duping". They are being given some of the best
advice on this newsgroup. Not everything commercial is evil...
 

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