Autoarchiving broken!

L

Lobster

I've been using Autoarchive in Outlook 2003 (SP3)to move emails out of
my inbox or other 'current' subfolders into an off-line archive pst
file. The plan is that every 7 days, anything over 12 months old gets
moved over.

However, for quite some time this has stopped happening, and I don't
know why.

Not only does the auto facilty not work, but if I click 'archive now'
under 'mailbox cleanup', then I see the status indicator window showing
that archiving of the relevant folders is apparently taking place;
however no files actually get moved.

I've double-checked all the autoarchive settings and all look fine.

My only solution at the moment is to open the archive pst file from
within Outlook, and to manually drag and drop my old emails from the
current pst to the archive one - most unsatisfactory.

Any ideas?
Thanks
David
 
B

Brian Tillman [MVP - Outlook]

I've been using Autoarchive in Outlook 2003 (SP3)to move emails out of my
inbox or other 'current' subfolders into an off-line archive pst file. The
plan is that every 7 days, anything over 12 months old gets moved over.

However, for quite some time this has stopped happening, and I don't know
why.

Not only does the auto facilty not work, but if I click 'archive now'
under 'mailbox cleanup', then I see the status indicator window showing
that archiving of the relevant folders is apparently taking place; however
no files actually get moved.

For E-mail, AutoArchive uses the more recent of Received date and the
Modified date to determine the age of an item. I suspect that you've
modified the items you tjhink should be archived more recently that the
archive date setting. Add the Modified field to the column headers and
you'll be able to verify this. Read also
http://support.microsoft.com/kb/260217
 
L

Lobster

Brian said:
For E-mail, AutoArchive uses the more recent of Received date and the
Modified date to determine the age of an item. I suspect that you've
modified the items you tjhink should be archived more recently that the
archive date setting. Add the Modified field to the column headers and
you'll be able to verify this.

Ah - that makes sense I think: some time ago I ran some rules to add
various flags to code all my old messages: I guess that would have
'modified' them?

Field Chooser in Outlook 2003 Mail doesn't appear to have a 'Modified'
field though - am I missing something?

If this is the cause of the problem I guess I have to wait until 12
months after I did my 'flagging' until auto-archive will work again -
right?! ;-(

Thanks
David
 
B

Brian Tillman [MVP - Outlook]

Field Chooser in Outlook 2003 Mail doesn't appear to have a 'Modified'
field though - am I missing something?

Sure it does. Just select "Date/Time fields" from the drop-down.
If this is the cause of the problem I guess I have to wait until 12 months
after I did my 'flagging' until auto-archive will work again - right?! ;-(

Inledd you temprarily reduce your archive date or manually move the item,
yes.
 
B

Brian Tillman [MVP - Outlook]

Inledd you temprarily reduce your archive date or manually move the item,
yes.

Huh? This should be: unless you temporarily reduce your archive date or
manually move the items, yes.
 
L

Lobster

Brian said:
Sure it does. Just select "Date/Time fields" from the drop-down.

Ah yes: most of my emails were last modified on 8 August 2008. So, a
while until my 12-month auto-archive will work for me again then!

Thanks a lot for your help - much appreciated.

David
 

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