Autoarchiving junk-mail to permanently delete not working

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I am trying to help a user manage her junk mail more efficiently. I set up
the autoarchiving function for the junk mail folder to archive permanently
delete every 2 days. After a week, still nothing. I then set it to 1 day
with the same results. If I run Archive and choose "every folder according
to its settings", it works.

Running Outlook 2003 with Windows XP.

Thanks in advance.
 
How often do you have AutoArchive set to run in Tools | Options | Advanced | AutoArchive?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
The autoarchive global setting is set to 14 days.
--
The only thing constant in life is change; therefore, you can follow change
and allow it to control you, or lead change and control your destiny.


Sue Mosher said:
How often do you have AutoArchive set to run in Tools | Options | Advanced | AutoArchive?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
That means that the automatic archiving process probably just hasn't run yet. You'll probably want to set it to run every day

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


PublicMike said:
The autoarchive global setting is set to 14 days.
 
There are two separate settings involved. Your original post seemed to describe the per-folder archive setting, not the global setting for how often the global autoarchive process runs. I suggest you check that in Tools | Options | Other | AutoArchive.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


PublicMike said:
As I mentioned in my first note, I have it set to run daily, but it is not
running.
 
That's interesting. I thought the whole purpose of the per folder settings
was to overide the global setting. Is this a gliltch in the application or
am I misunderstanding how this works?
 
You're missing an essential issue: There are two global settings -- one for how often autoarchive runs, one for how old items must be before they'll be archived. I don't think you've set the first option.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I can't get my junk folder to archive, either (OL2003). I have the global
set to archive every day, with a 14 day cutoff. In the properties window of
the junk folder, I have the date set for 1 day.

My deleted items folder archives daily, but the junk folder does not.

Can someone tell me what I'm doing wrong?

Thanks!

-L
 
Besides archiving junk mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| I can't get my junk folder to archive, either (OL2003). I have the
| global set to archive every day, with a 14 day cutoff. In the
| properties window of the junk folder, I have the date set for 1 day.
|
| My deleted items folder archives daily, but the junk folder does not.
|
| Can someone tell me what I'm doing wrong?
|
| Thanks!
|
| -L
|
| "PublicMike" wrote:
|
|| I am trying to help a user manage her junk mail more efficiently. I
|| set up the autoarchiving function for the junk mail folder to
|| archive permanently delete every 2 days. After a week, still
|| nothing. I then set it to 1 day with the same results. If I run
|| Archive and choose "every folder according to its settings", it
|| works.
||
|| Running Outlook 2003 with Windows XP.
||
|| Thanks in advance.
|| --
|| The only thing constant in life is change; therefore, you can follow
|| change and allow it to control you, or lead change and control your
|| destiny.
 
Real funny.

I'm archiving so that it will delete every day. However, it doesn't run
daily. I will archive and delete if I do it manually through the File menu.
However, it doesn't automatically delete old messages.

Oddly, it used to work. I haven't done anything to the computer like add
any programs, etc, so I don't know why it quit. I suspect MS Update screwed
it up and I can't figure out what to do.

-L
 
Archiving works on the modified date so if you have just viewed the items in junk email folder, the modified date changes to the current date.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| Real funny.
|
| I'm archiving so that it will delete every day. However, it doesn't
| run daily. I will archive and delete if I do it manually through the
| File menu. However, it doesn't automatically delete old messages.
|
| Oddly, it used to work. I haven't done anything to the computer like
| add any programs, etc, so I don't know why it quit. I suspect MS
| Update screwed it up and I can't figure out what to do.
|
| -L
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Besides archiving junk mail?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, OutlookProblem asked:
||
||| I can't get my junk folder to archive, either (OL2003). I have the
||| global set to archive every day, with a 14 day cutoff. In the
||| properties window of the junk folder, I have the date set for 1 day.
|||
||| My deleted items folder archives daily, but the junk folder does
||| not.
|||
||| Can someone tell me what I'm doing wrong?
|||
||| Thanks!
|||
||| -L
|||
||| "PublicMike" wrote:
|||
|||| I am trying to help a user manage her junk mail more efficiently.
|||| I set up the autoarchiving function for the junk mail folder to
|||| archive permanently delete every 2 days. After a week, still
|||| nothing. I then set it to 1 day with the same results. If I run
|||| Archive and choose "every folder according to its settings", it
|||| works.
||||
|||| Running Outlook 2003 with Windows XP.
||||
|||| Thanks in advance.
|||| --
|||| The only thing constant in life is change; therefore, you can
|||| follow change and allow it to control you, or lead change and
|||| control your destiny.
 
Good info.

However, if there are 12 junk mails in the folder, and I don't read any of
them, they still don't disappear each day. There could be several days of
unread junk mail in the folder, even though I have the global archive set to
occur daily (with 14 day age) and the junk folder set to 1 day age.
 
Sorry - I can't help you further since I empty both the Junk Mail and Trash daily.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, OutlookProblem asked:

| Good info.
|
| However, if there are 12 junk mails in the folder, and I don't read
| any of them, they still don't disappear each day. There could be
| several days of unread junk mail in the folder, even though I have
| the global archive set to occur daily (with 14 day age) and the junk
| folder set to 1 day age.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Archiving works on the modified date so if you have just viewed the
|| items in junk email folder, the modified date changes to the current
|| date.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, OutlookProblem asked:
||
||| Real funny.
|||
||| I'm archiving so that it will delete every day. However, it doesn't
||| run daily. I will archive and delete if I do it manually through
||| the File menu. However, it doesn't automatically delete old
||| messages.
|||
||| Oddly, it used to work. I haven't done anything to the computer
||| like add any programs, etc, so I don't know why it quit. I suspect
||| MS Update screwed it up and I can't figure out what to do.
|||
||| -L
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Besides archiving junk mail?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, OutlookProblem asked:
||||
||||| I can't get my junk folder to archive, either (OL2003). I have
||||| the global set to archive every day, with a 14 day cutoff. In the
||||| properties window of the junk folder, I have the date set for 1
||||| day.
|||||
||||| My deleted items folder archives daily, but the junk folder does
||||| not.
|||||
||||| Can someone tell me what I'm doing wrong?
|||||
||||| Thanks!
|||||
||||| -L
|||||
||||| "PublicMike" wrote:
|||||
|||||| I am trying to help a user manage her junk mail more efficiently.
|||||| I set up the autoarchiving function for the junk mail folder to
|||||| archive permanently delete every 2 days. After a week, still
|||||| nothing. I then set it to 1 day with the same results. If I run
|||||| Archive and choose "every folder according to its settings", it
|||||| works.
||||||
|||||| Running Outlook 2003 with Windows XP.
||||||
|||||| Thanks in advance.
|||||| --
|||||| The only thing constant in life is change; therefore, you can
|||||| follow change and allow it to control you, or lead change and
|||||| control your destiny.
 

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