AutoArchive on Outlook 2007 never starts

[Bob]

Hi,

I've a GPO in place to have Outlook AutoArchive every 14 days and to Prompt
before AutoArchive runs.

With Outlook 2003, this works fine. With Outlook 2007, it never runs.
(I've two GPO's, one for 2003 and another for 2007). Checking
Tools\Options\AutoArchive, I can see the GPO is being applied.

I never see Outlook 2007 pop up a messages asking me if I want to
AutoArchive or not (as Outlook 2003 does do). Also, my archive.pst hasn't
been touched since late November 2007 (when I switched over to Outlook
2007).

Any ideas as to why this isn't working for me?

 

[Emily Lin]

Hi Bob,

It may be caused that the global autoarchive settings are not applied to all folders in Outlook 2007. Follow the steps below to check it.

1. Right click the Inbox folder which you receive new emails.
2. Click Properties.
3. In the AutoArchive tab, make sure that the option "archive items in this folder using the default settings" is checked. If not,
check this option.
4. Click OK.
5. Test the issue. What is the result?

For more information about the AutoArchive feature, refer to the following KB article.

830119 Description of the AutoArchive feature in Outlook 2007 and in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;830119

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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[Bob]

You know Emily, this is just one of those things. I write this post
yesterday, and this morning Outlook 2007 for the first time in decides it
will AutoArchive!

It must have been that Outlook sensed you're on the case ;-)

As it happened, I did what you suggested right after I wrote the post, so I
think you ended up fixing this one for me too! Thanks!

 

[Emily Lin]

Hi Bob,

Glad to hear that the autoarchive on Outlook 2007 works fine now!

If you have any other questions or concerns, please do not hesitate to contact me. It is always my pleasure to be of assistance.

Have a nice day!

Emily Lin,
Microsoft Online Partner Support

======================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


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