Auto Time Sync not working

R

Ron Boetger

We have a workstation that cannot Auto Synchronize with the Internet
time server
We get "An error occurred getting the status of the last
synchronization. The RPC server is unavailable."

Any Ideas how to fix this?
Thanks
 
W

Wesley Vogel

Internet time server

A recent Windows Update (Daylight Saving Time maybe) has messed this up.

Try this.

Double click your clock on the taskbar.
Date and Time Properties should open.
Click on the Internet Time Tab.
In the box next to Server, type or paste: time-b.nist.gov
Click the Apply button.
Then click the Update Now button and wait a while.
Close the Date and Time Properties when you see: The time has been
successfully...


Server...
[[Enables you to select the Internet time server with which you want to
synchronize your computer clock. Click one of the options or type in an
address.
The time server time.windows.com is operated by Microsoft, and time.nist.gov
is operated by the U.S. government. Other time servers provided by your
computer’s manufacturer might also be listed. You can type the name of a
time server if you want to use one that is not listed. Only time servers
that use the Simple Network Time Protocol (SNTP) will work. Inserting an
Internet address that uses the Hypertext Transfer Protocol (HTTP) will not
work.]]

Update Now button...
[[Click to synchronize your computer clock with the selected Internet Time
Server. You must be connected to the Internet, and the Automatically
synchronize with an Internet time server check box must be selected.
If synchronization fails, a message will display below explaining the
reason. Most corporate firewalls will block time synchronization, as will
some personal firewalls. If the network is too busy or not available for
some reason, try again later.]]
---------

If that doesn't help...

An error occurred getting the status of the last synchronization. The RPC
Server is unavailable.

Make sure that the Windows Time service is running.

Open Services...
Start | Run | Type: services.msc | Click OK |
Scroll down to and double click Windows Time |
If the Startup type is Disabled, set it to Automatic or Manual |
Start the service by clicking the Start button | When the service starts,
close Services

Try to update the time again.

Sometimes the server is just busy, try again later.

To restore the Windows Time Service if it has been broken. Open a command
prompt...
Start | Run | Type: cmd | Click OK |

Type: net stop W32Time hit your Enter key.

Type: w32tm /unregister hit your Enter key.

Type: w32tm /register hit your Enter key.

Type: net start W32Time hit your Enter key.

Type: sc query W32Time hit your Enter key.

It will look something like this...

------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>net stop W32Time
The Windows Time service is not started.

More help is available by typing NET HELPMSG 3521.

C:\>NET HELPMSG 3521

The *** service is not started.

C:\>w32tm /unregister
The following error occurred: Access is denied. (0x80070005)

C:\>w32tm /register
W32Time successfully registered.

C:\>net start W32Time
The Windows Time service is starting.
The Windows Time service was started successfully.

C:\>sc query W32Time

SERVICE_NAME: W32Time
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\>
------------------

If you still are having problems. Maybe run the unregister command, reboot,
run the register command and reboot.

Type in a command prompt:

w32tm /unregister

Hit Enter. Close whatever you need to close and reboot.

Type in a command prompt:

w32tm /register

Hit Enter. See if Windows Time is in Services, if not reboot and look
again.

Explanation.

w32tm /register
Register to run as a service and add default configuration to the registry.

w32tm /unregister
Unregister service and remove all configuration information from the
registry.

For help, type: w32tm /?

Also, paste the following line into Start | Run and click OK...

hh ntcmds.chm::/time_w32tm.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
R

Ron Boetger

Many thanks for the help! Boy I had to do all of the things listed.
Then the computer sync 'd with the time server BUT when I hit the
update button for a second time the update failed.

Then I tried on my laptop and I received the same message.

An error occurred while Windows was synchronizing......

Thanks

Ron


Internet time server

A recent Windows Update (Daylight Saving Time maybe) has messed this up.

Try this.

Double click your clock on the taskbar.
Date and Time Properties should open.
Click on the Internet Time Tab.
In the box next to Server, type or paste: time-b.nist.gov
Click the Apply button.
Then click the Update Now button and wait a while.
Close the Date and Time Properties when you see: The time has been
successfully...


Server...
[[Enables you to select the Internet time server with which you want to
synchronize your computer clock. Click one of the options or type in an
address.
The time server time.windows.com is operated by Microsoft, and time.nist.gov
is operated by the U.S. government. Other time servers provided by your
computer’s manufacturer might also be listed. You can type the name of a
time server if you want to use one that is not listed. Only time servers
that use the Simple Network Time Protocol (SNTP) will work. Inserting an
Internet address that uses the Hypertext Transfer Protocol (HTTP) will not
work.]]

Update Now button...
[[Click to synchronize your computer clock with the selected Internet Time
Server. You must be connected to the Internet, and the Automatically
synchronize with an Internet time server check box must be selected.
If synchronization fails, a message will display below explaining the
reason. Most corporate firewalls will block time synchronization, as will
some personal firewalls. If the network is too busy or not available for
some reason, try again later.]]
---------

If that doesn't help...

An error occurred getting the status of the last synchronization. The RPC
Server is unavailable.

Make sure that the Windows Time service is running.

Open Services...
Start | Run | Type: services.msc | Click OK |
Scroll down to and double click Windows Time |
If the Startup type is Disabled, set it to Automatic or Manual |
Start the service by clicking the Start button | When the service starts,
close Services

Try to update the time again.

Sometimes the server is just busy, try again later.

To restore the Windows Time Service if it has been broken. Open a command
prompt...
Start | Run | Type: cmd | Click OK |

Type: net stop W32Time hit your Enter key.

Type: w32tm /unregister hit your Enter key.

Type: w32tm /register hit your Enter key.

Type: net start W32Time hit your Enter key.

Type: sc query W32Time hit your Enter key.

It will look something like this...

------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>net stop W32Time
The Windows Time service is not started.

More help is available by typing NET HELPMSG 3521.

C:\>NET HELPMSG 3521

The *** service is not started.

C:\>w32tm /unregister
The following error occurred: Access is denied. (0x80070005)

C:\>w32tm /register
W32Time successfully registered.

C:\>net start W32Time
The Windows Time service is starting.
The Windows Time service was started successfully.

C:\>sc query W32Time

SERVICE_NAME: W32Time
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\>
------------------

If you still are having problems. Maybe run the unregister command, reboot,
run the register command and reboot.

Type in a command prompt:

w32tm /unregister

Hit Enter. Close whatever you need to close and reboot.

Type in a command prompt:

w32tm /register

Hit Enter. See if Windows Time is in Services, if not reboot and look
again.

Explanation.

w32tm /register
Register to run as a service and add default configuration to the registry.

w32tm /unregister
Unregister service and remove all configuration information from the
registry.

For help, type: w32tm /?

Also, paste the following line into Start | Run and click OK...

hh ntcmds.chm::/time_w32tm.htm
 
R

Ron Boetger

I am strating to find this all over the place!!! No ones clocks are
correct.

Can we remove the DST update? I can't do this on a hundred computers!

Thanks
 

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