Auto text in email keeps disappearing and i have re-enter

[William]

I enter auto-text but when i log out and log in the next day it is gone. I
have to reenter each time.

 

[Roady [MVP]]

Which version of Outlook are you using?
Is roaming profiles enabled in your company? Ask your IT admin if you do not
know.
He/she can verify if your user profiles actually gets written back
correctly.

 

[William]

I am on outlook2003. I use to have the ability on another computer but
received different one. They transfer.pst files and since i have not been
able to use the auto-text. by saying user profiles are getting written back
to what?? the server.

 

[Roady [MVP]]

Exactly, roaming profiles are written back to a server upon logoff so your
settings can travel with you when switching to another computer. If they are
not being written back correctly, you could lose settings even when you log
on to the same computer again.

 

[William]

Thanks, I will contact the IT folks to see if they can resolve this.