How do I open attachments that appear as shortcuts

T

Treadhead1

All email older than 90 days has evidently been auto-archived and shows as a
shortcut. When I open the shortcut, I can see the email text and attachment,
but attachments will not open. Get various error messages depending on the
format of the attachment (.pdf, .doc, .xls, etc.). How do I access the
attachments to these files? My IT has re-imaged my computer and when I
initially log into Outlook for the first time, I can see all email and
attachments. Then the systems begins synchronization and all email
previously seen as shortcuts are shortcuts once again. HELP!
 
B

Brian Tillman [MVP-Outlook]

All email older than 90 days has evidently been auto-archived and shows as a
shortcut.
Click to expand...

Sorry, but Outlook does not work that way at all. It cannot "make a shortcut"
to anything with autoarchive.
 

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