Auto-standby quits working

[Gary Fritz]

I seem to have trouble making auto-standby (based on the power management
timers) work. Or at least keep working.

I reinstalled Win2000 after a disk crash about 9 months ago, and suddenly
standby/hibernate started working. They didn't before, and I don't know
why, but after the new install they did. But I could never make the system
standby after XX minutes using the power management settings. I could
invoke standby manually, but not by a timer.

Last week I had a fatal registry corruption, and no recent registry backups
(oops). I had to revert to the registry copy created at the original
install 9 months ago. I had to reinstall most apps but at least I kept the
rest of my setup intact.

And suddenly the system was entering standby on its own, after the
specified 30 minute timeout. I'm not sure why, but I was happy.

But now, a week after the registry crash, it has once again quit entering
standby after the timeout.

Why do I have so much trouble making the timeout-standby "stick" !?
Gary

 

[Dave Patrick]

Check Event Viewer for errors.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I seem to have trouble making auto-standby (based on the power management
| timers) work. Or at least keep working.
|
| I reinstalled Win2000 after a disk crash about 9 months ago, and suddenly
| standby/hibernate started working. They didn't before, and I don't know
| why, but after the new install they did. But I could never make the
system
| standby after XX minutes using the power management settings. I could
| invoke standby manually, but not by a timer.
|
| Last week I had a fatal registry corruption, and no recent registry
backups
| (oops). I had to revert to the registry copy created at the original
| install 9 months ago. I had to reinstall most apps but at least I kept
the
| rest of my setup intact.
|
| And suddenly the system was entering standby on its own, after the
| specified 30 minute timeout. I'm not sure why, but I was happy.
|
| But now, a week after the registry crash, it has once again quit entering
| standby after the timeout.
|
| Why do I have so much trouble making the timeout-standby "stick" !?
| Gary

 

[Gary Fritz]

Check Event Viewer for errors.

Hm. System errors, I assume? Can you give me some idea what I'm looking
for?

Most of the errors I see in there are network-related, due to some
experiments I've been doing with virtual machines in VMware.

Several days ago, about the time auto-standby quit working, there were a
few errors related to the browser master on our LAN. First there was
this one:

The browser was unable to retrieve a list of servers from the browser
master \\EMACHINE on the network \Device\NetBT_Tcpip_{1D511279-E521-
4E23-B27B-E13879EA969A}. The data is the error code.

Then a few minutes later:

The browser service has failed to retrieve the backup list too many
times on transport \Device\NetBT_Tcpip_{1D511279-E521-4E23-B27B-
E13879EA969A}. The backup browser is stopping.

That backup browser wouldn't be related to this, would it?

A few hours later it got this error:

The GEARAspiWDM service failed to start due to the following error:
The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.

But again, I don't think that would affect power management.

The only recent errors I see in Applications are a bunch of LoadPerf
errors:

The performance counter name string value in the registry is
incorrectly formatted. The last valid index value is DWORD 0 in the
Record Data.

So I don't *think* there are any applicable errors in the Event Viewer...
Gary

 

[Dave Patrick]

When you view the logged events in Event Viewer (double-click them in the
right-hand pane) in the upper right corner, third button down is a copy to
clipboard, then you can paste in the body of a reply message.

Please do so for each of the different System Log events (that are a Type:
'Error' or 'Warning') since last boot so we can see all of the event detail.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hm. System errors, I assume? Can you give me some idea what I'm looking
| for?
|
| Most of the errors I see in there are network-related, due to some
| experiments I've been doing with virtual machines in VMware.
|
| Several days ago, about the time auto-standby quit working, there were a
| few errors related to the browser master on our LAN. First there was
| this one:
|
| > The browser was unable to retrieve a list of servers from the browser
| > master \\EMACHINE on the network \Device\NetBT_Tcpip_{1D511279-E521-
| > 4E23-B27B-E13879EA969A}. The data is the error code.
|
| Then a few minutes later:
|
| > The browser service has failed to retrieve the backup list too many
| > times on transport \Device\NetBT_Tcpip_{1D511279-E521-4E23-B27B-
| > E13879EA969A}. The backup browser is stopping.
|
| That backup browser wouldn't be related to this, would it?
|
| A few hours later it got this error:
|
| > The GEARAspiWDM service failed to start due to the following error:
| > The service cannot be started, either because it is disabled or because
| > it has no enabled devices associated with it.
|
| But again, I don't think that would affect power management.
|
| The only recent errors I see in Applications are a bunch of LoadPerf
| errors:
|
| > The performance counter name string value in the registry is
| > incorrectly formatted. The last valid index value is DWORD 0 in the
| > Record Data.
|
| So I don't *think* there are any applicable errors in the Event Viewer...
| Gary

 

[Gary Fritz]

Please [copy] each of the different System Log events (that are a
Type: 'Error' or 'Warning') since last boot so we can see all of the
event detail.

Hm. I rebooted a few days ago, though I don't remember exactly when. I
see a couple of Info events that I suspect indicate the reboot, and I'll
start with those.

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6009
Date: 5/20/2006
Time: 8:33:30 AM
User: N/A
Computer: W2K
Description:
Microsoft (R) Windows 2000 (R) 5.0 2195 Service Pack 4 Uniprocessor Free.

Event Type: Information
Event Source: EventLog
Event Category: None
Event ID: 6005
Date: 5/20/2006
Time: 8:33:30 AM
User: N/A
Computer: W2K
Description:
The Event log service was started.

Event Type: Warning
Event Source: VMnetDHCP
Event Category: None
Event ID: 1
Date: 5/20/2006
Time: 8:37:15 AM
User: N/A
Computer: W2K
Description:
dispatch: Timeout waiting for input data

Event Type: Warning
Event Source: Srv
Event Category: None
Event ID: 2013
Date: 5/20/2006
Time: 8:38:35 AM
User: N/A
Computer: W2K
Description:
The D: disk is at or near capacity. You may need to delete some files.
Data:
0000: 00 00 00 00 02 00 48 00 ......H.
0008: 00 00 00 00 dd 07 00 80 ....Ý..?
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

*** (FWIW there is over 6GB free on the D: drive.)

Event Type: Warning
Event Source: VMnetDHCP
Event Category: None
Event ID: 1
Date: 5/20/2006
Time: 8:42:48 AM
User: N/A
Computer: W2K
Description:
dispatch: Timeout waiting for input data

Event Type: Warning
Event Source: VMnetDHCP
Event Category: None
Event ID: 1
Date: 5/20/2006
Time: 8:46:04 AM
User: N/A
Computer: W2K
Description:
dispatch: Timeout waiting for input data

Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 5/22/2006
Time: 8:36:21 AM
User: N/A
Computer: W2K
Description:
The browser was unable to retrieve a list of servers from the browser
master \\GINGER on the network \Device\NetBT_Tcpip_{1D511279-E521-4E23-
B27B-E13879EA969A}. The data is the error code.
Data:
0000: 35 00 00 00 5...

Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 5/22/2006
Time: 8:39:45 AM
User: N/A
Computer: W2K
Description:
The browser service has failed to retrieve the backup list too many times
on transport \Device\NetBT_Tcpip_{1D511279-E521-4E23-B27B-E13879EA969A}.
The backup browser is stopping.
Data:
0000: 35 00 00 00 5...

 

[Dave Patrick]

You might try a vmware group. If the pc is multi-homed you'll sometimes get
those browser errors. This article may also help.

http://support.microsoft.com/default.aspx?scid=kb;en-us;112509

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hm. I rebooted a few days ago, though I don't remember exactly when. I
| see a couple of Info events that I suspect indicate the reboot, and I'll
| start with those.
|
| Event Type: Information
| Event Source: EventLog
| Event Category: None
| Event ID: 6009
| Date: 5/20/2006
| Time: 8:33:30 AM
| User: N/A
| Computer: W2K
| Description:
| Microsoft (R) Windows 2000 (R) 5.0 2195 Service Pack 4 Uniprocessor Free.
|
| Event Type: Information
| Event Source: EventLog
| Event Category: None
| Event ID: 6005
| Date: 5/20/2006
| Time: 8:33:30 AM
| User: N/A
| Computer: W2K
| Description:
| The Event log service was started.
|
| Event Type: Warning
| Event Source: VMnetDHCP
| Event Category: None
| Event ID: 1
| Date: 5/20/2006
| Time: 8:37:15 AM
| User: N/A
| Computer: W2K
| Description:
| dispatch: Timeout waiting for input data
|
| Event Type: Warning
| Event Source: Srv
| Event Category: None
| Event ID: 2013
| Date: 5/20/2006
| Time: 8:38:35 AM
| User: N/A
| Computer: W2K
| Description:
| The D: disk is at or near capacity. You may need to delete some files.
| Data:
| 0000: 00 00 00 00 02 00 48 00 ......H.
| 0008: 00 00 00 00 dd 07 00 80 ....Ý..?
| 0010: 00 00 00 00 00 00 00 00 ........
| 0018: 00 00 00 00 00 00 00 00 ........
| 0020: 00 00 00 00 00 00 00 00 ........
|
| *** (FWIW there is over 6GB free on the D: drive.)
|
| Event Type: Warning
| Event Source: VMnetDHCP
| Event Category: None
| Event ID: 1
| Date: 5/20/2006
| Time: 8:42:48 AM
| User: N/A
| Computer: W2K
| Description:
| dispatch: Timeout waiting for input data
|
| Event Type: Warning
| Event Source: VMnetDHCP
| Event Category: None
| Event ID: 1
| Date: 5/20/2006
| Time: 8:46:04 AM
| User: N/A
| Computer: W2K
| Description:
| dispatch: Timeout waiting for input data
|
| Event Type: Warning
| Event Source: BROWSER
| Event Category: None
| Event ID: 8021
| Date: 5/22/2006
| Time: 8:36:21 AM
| User: N/A
| Computer: W2K
| Description:
| The browser was unable to retrieve a list of servers from the browser
| master \\GINGER on the network \Device\NetBT_Tcpip_{1D511279-E521-4E23-
| B27B-E13879EA969A}. The data is the error code.
| Data:
| 0000: 35 00 00 00 5...
|
| Event Type: Error
| Event Source: BROWSER
| Event Category: None
| Event ID: 8032
| Date: 5/22/2006
| Time: 8:39:45 AM
| User: N/A
| Computer: W2K
| Description:
| The browser service has failed to retrieve the backup list too many times
| on transport \Device\NetBT_Tcpip_{1D511279-E521-4E23-B27B-E13879EA969A}.
| The backup browser is stopping.
| Data:
| 0000: 35 00 00 00 5...

 

[Gary Fritz]

You might try a vmware group. If the pc is multi-homed you'll
sometimes get those browser errors.

I am not at all concerned about the browser errors. I've gotten them for
years (apparently the 5 PCs on our LAN periodically fight for who's going
to be the master browser) and as far as I know it's never caused a problem.
Unless you say it's a likely cause of the standby failure, or if there's a
simple solution, I'll continue to ignore it.

 

[Dave Patrick]

I'd push for clearing up all system log errors.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I am not at all concerned about the browser errors. I've gotten them for
| years (apparently the 5 PCs on our LAN periodically fight for who's going
| to be the master browser) and as far as I know it's never caused a
problem.
| Unless you say it's a likely cause of the standby failure, or if there's a
| simple solution, I'll continue to ignore it.

 

[Gary Fritz]

I'd push for clearing up all system log errors.

OK, then how? The MSKB articles are not very straightforward. How should
I fix the master browser conflict?

BTW last night and this morning, the auto-standby started working again.
And I haven't changed a thing that I know of. Weird.

 

[Dave Patrick]

These ones may help.

Description of the Microsoft Computer Browser Service
http://support.microsoft.com/default.aspx?scid=kb;[LN];188001

How Browsing a Wide Area Network Works
http://support.microsoft.com/default.aspx?scid=kb;[LN];117633

Common Questions About Browsing with Windows
http://support.microsoft.com/default.aspx?scid=kb;[LN];136712

Description of NetBIOS Browsing Console (Browcon.exe)
http://support.microsoft.com/kb/818092

Glad to hear the other one is sorted.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| OK, then how? The MSKB articles are not very straightforward. How should
| I fix the master browser conflict?
|
| BTW last night and this morning, the auto-standby started working again.
| And I haven't changed a thing that I know of. Weird.

 

[Gary Fritz]

These ones may help.

I will look. I think I already read at least one of them. It had some
descriptions of the situation but I didn't see anything about resolving
master browser conflicts.

Glad to hear the other one is sorted.

It's not sorted. It's just flaky. It worked last night and this morning,
but I left the PC running this afternoon and it never shut itself down.

 

[Gary Fritz]

I think my wife figured it out, at least the cause. The fix is still not
clear.

To review:

* Manual hibernate/standby (e.g. Start -> Shut down -> Standby) works
fine.

* Standby on screen saver / timer did not work. The power manager would
turn off the monitor, but not standby the system.

* After a registry crash and reverting to a just-after-install backup of
the registry, suddenly standby-on-timer started working.

* After about a week, standby-on-timer stopped working.

So, there is some key difference between the pristine post-install
registry, and the registry prior to the crash / a week after the crash.
What was it?

I'd bet it was installed applications.

Some app I'm running is preventing standby-on-timer. After the crash,
that app's registry entry was erased and standby-on-timer started
working. Then as I rebuilt my system after the crash, reinstalling my
important apps, eventually I reinstalled the interfering app -- and
standby-on-timer quit working again.

Make sense?

Any guesses what type of app would prevent s-o-t from working but would
NOT block the power manager from turning off the monitor??

Unfortunately I didn't notice exactly when s-o-t stopped working, so I
can't pinpoint the app that broke it. But I suspect it's something that
runs all the time, like a server or something. I could try uninstalling
all my server-type apps and see if s-o-t starts working again.

The one kink in this idea is that s-o-t worked a few times AFTER it had
stopped working. Maybe the offending app was in a different state then,
or something like that?

Gary

 

[Dave Patrick]

To test you can copy msconfig from Windows XP to the \system32 folder, then
Start|Run|msconfig Services tab, check the box for "hide all
microsoft.....", then Disable All, then Startup tab, Disable All, restart
and see what happens.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I think my wife figured it out, at least the cause. The fix is still not
| clear.
|
| To review:
|
| * Manual hibernate/standby (e.g. Start -> Shut down -> Standby) works
| fine.
|
| * Standby on screen saver / timer did not work. The power manager would
| turn off the monitor, but not standby the system.
|
| * After a registry crash and reverting to a just-after-install backup of
| the registry, suddenly standby-on-timer started working.
|
| * After about a week, standby-on-timer stopped working.
|
| So, there is some key difference between the pristine post-install
| registry, and the registry prior to the crash / a week after the crash.
| What was it?
|
| I'd bet it was installed applications.
|
| Some app I'm running is preventing standby-on-timer. After the crash,
| that app's registry entry was erased and standby-on-timer started
| working. Then as I rebuilt my system after the crash, reinstalling my
| important apps, eventually I reinstalled the interfering app -- and
| standby-on-timer quit working again.
|
| Make sense?
|
| Any guesses what type of app would prevent s-o-t from working but would
| NOT block the power manager from turning off the monitor??
|
| Unfortunately I didn't notice exactly when s-o-t stopped working, so I
| can't pinpoint the app that broke it. But I suspect it's something that
| runs all the time, like a server or something. I could try uninstalling
| all my server-type apps and see if s-o-t starts working again.
|
| The one kink in this idea is that s-o-t worked a few times AFTER it had
| stopped working. Maybe the offending app was in a different state then,
| or something like that?
|
| Gary

 

[Gary Fritz]

To test you can copy msconfig from Windows XP to the \system32 folder,

Actually on my XP Pro system it was under C:\WINDOWS\pchealth\helpctr
\binaries.

then Start|Run|msconfig Services tab, check the box for "hide all
microsoft.....", then Disable All, then Startup tab, Disable All,
restart and see what happens.

There are two that snuck in there and have since been removed but I
haven't rebooted yet: iPodService (grr, I just wanted the Quicktime
viewer) and a disk management administrator for the Veritas backup tool
(which I no longer use). Then there are three services for VMware (which
I only started using after the recent registry crash, so it wouldn't
explain the problems before the crash). After that all we're left with
is:
* InstallDriver Table Manager
* Office Source Engine

Both are "Unknown." The InstallDriver seems to be associated with
InstallShield and can be removed. Office Source Engine is required by MS
Office so I left it there.

There are other background processes as well: the Sun Java update
scheduler, dxdllreg.exe (supposed to nag you to register DirectX, I just
removed it), the C-Media Mixer (for my sound card), a systray object that
wakes up when I plug my Timex Datalink watch into the USB, a video server
process, etc. I cleaned out all the ones I don't actually want. If that
doesn't help, I'll start turning them off one at a time to see if any of
them are the culprit.

Gary

 

[Dave Patrick]

1.) Doesn't matter. Just place it somewhere in your path statement.
2.) OK, see what happens.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Actually on my XP Pro system it was under C:\WINDOWS\pchealth\helpctr
| \binaries.
|
| > then Start|Run|msconfig Services tab, check the box for "hide all
| > microsoft.....", then Disable All, then Startup tab, Disable All,
| > restart and see what happens.
|
| There are two that snuck in there and have since been removed but I
| haven't rebooted yet: iPodService (grr, I just wanted the Quicktime
| viewer) and a disk management administrator for the Veritas backup tool
| (which I no longer use). Then there are three services for VMware (which
| I only started using after the recent registry crash, so it wouldn't
| explain the problems before the crash). After that all we're left with
| is:
| * InstallDriver Table Manager
| * Office Source Engine
|
| Both are "Unknown." The InstallDriver seems to be associated with
| InstallShield and can be removed. Office Source Engine is required by MS
| Office so I left it there.
|
| There are other background processes as well: the Sun Java update
| scheduler, dxdllreg.exe (supposed to nag you to register DirectX, I just
| removed it), the C-Media Mixer (for my sound card), a systray object that
| wakes up when I plug my Timex Datalink watch into the USB, a video server
| process, etc. I cleaned out all the ones I don't actually want. If that
| doesn't help, I'll start turning them off one at a time to see if any of
| them are the culprit.
|
| Gary