Auto/Manual Archive not working.

R

RivaCom

I have a user who has both auto-archive and does manual archiving.
Usually we tell users to drag and drop. But this user has a 400MB
Mailbox with many different subfolders. I understand the thing with
the modified date, and we have acknowledged that it isn't the case.
We have tried a second archive and it still does not seem to archive
anything. It hasn't been imported and were really running out of
ideas. There are two things that triggered in my head that I thought
maybe the problem. 1. Dell's have the new service agreement with
google, is google desktop play a part in archiving? I know he has the
search mailbox feature and uses it. As well as a Black Berry
enterprise server we have consently going out to our exchange server.
Could any of these be the problems?
 
D

dnysveen

No need to post more than once.

I am having the same problem. I try to archive a folder but when I go
to the archive folders none of the emails are there and all the emails
are still in the original outlook.pst. Ideas? Thanks
 
B

Brian Tillman

I am having the same problem. I try to archive a folder but when I go
to the archive folders none of the emails are there and all the emails
are still in the original outlook.pst. Ideas? Thanks

Then probably the modified dates of the items are more recent than the
archive date you've chosen. Items are archived based not on the received
date but the modified date.
 
D

dnysveen

Then probably the modified dates of the items are more recent than the
archive date you've chosen. Items are archived based not on the received
date but the modified date.

No, most of the emails are 2+ years old. I originally had Outlook
Express but won a copy of Office 2007 from an MS conference
yesterday. Outlook is really slow and I read that a big .pst file can
cause this. My .pst file is over 700mb's in size so I believe this is
one of the problems.
 
B

Brian Tillman

No, most of the emails are 2+ years old.

Why not see what the modification date is? Add it to the header with Field
Chooser. Then you'll know for sure.
I originally had Outlook
Express but won a copy of Office 2007 from an MS conference
yesterday. Outlook is really slow and I read that a big .pst file can
cause this. My .pst file is over 700mb's in size so I believe this is
one of the problems.

If you imported the messages from OE, then most definitiely the modification
date changed to be the time of import (i.e., yesterday). 700 MB is NOT a
big PST and OL 2007 can handle PSTs over 20 GB. However, there is a
performance problem and unless you install the Performance Update, you may
be affected by it. See http://support.microsoft.com/kb/932086/ and
http://support.microsoft.com/kb/933493/ .
 
R

RivaCom

Why not see what the modification date is? Add it to the header with Field
Chooser. Then you'll know for sure.


If you imported the messages from OE, then most definitiely the modification
date changed to be the time of import (i.e., yesterday). 700 MB is NOT a
big PST and OL 2007 can handle PSTs over 20 GB. However, there is a
performance problem and unless you install the Performance Update, you may
be affected by it. Seehttp://support.microsoft.com/kb/932086/andhttp://support.microsoft.com/kb/933493/.

I know for certain that the modified dates aren't the factor on the PC
im trying to solve. As I originally listed everything that has been
said in this group before, isn't the case(Modified dates, imported
emails, settings) everything should work, but it doesn't.
 

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