MR diode said:
hello,
My computer starts dail up automatically without any reason
I watch the task manager I see a process called "rasauto.exe" which is
remote acess dailer it belongs to system32 but I want to know which program
call it and how to stop it working
I don't think it is a virus that cause this problem (I use mcafee and
zoneAlarm) but it may be a program of automatic update so how can I know the
list of programs of auto-update.
thanks
Hi Mr Diode,
It doesn't mean you are clean, you may have a dialer try to call home?.
1 =Open a run command and type in:
services.msc click [OK]
On the service Control panel make sure these services are stopped or Disabled:
messenger service
Remote Access Auto Connection Manager service
Automatic Update <= Make this Manual/ don't stop it.
Open a run command again and type in:
regedit click [OK]
Locate this Key and note down the entries in the Right Pane/window:
HKEY_CURRENT_USER\Software\Microsoft\RAS Autodial =
If you want to make sure what the Process or the application download this
tool and it will tell you the application, also there is Shellexview
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
Download this tool from The MVP Ramesh site for shellexview:
http://windowsxp.mvps.org/slowrightclick.htm
2 = First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connections tab and make sure the this radio button is checked:
(*) Never Dial a connection
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Try to run Disk Clean up to do that follow these steps:
Open My Computer by double clicking it then on the C:\ partition right click
it and select Properties.
On the C:\ Drive properties click on General tab then click on Disk Clean Up
and make sure you check mark all boxes in the new Pop-up window.
Then Open windows explorer and delete the Temp:
C:\Windows\Temp\TemporaryInternet Files =< Delete all sub-folders in capital
letters they will be here>
Reboot your computer and see if your Dial up will auto dial.
3 = Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Please try one step (1,2,3) at a time and see if the Auto Dial Up is stopped.
HTH.
Let us know.
nass
====
www.nasstec.co.uk