Auto Complete Problems

[Guest]

I just upgraded from Office 2000 to Office 2003 and don't seem to be able to get the Auto-Complete feature to work. I am typing the names into the TO/CC & BCC fileds and nothing happens. I am trying this in the "New Mail Message" window that opens, when I click on that icon. Is this the right place I assume? I type in a name I know is in my Outlook Address Book and nothing happens. I had trouble intitally with my Outlook Address Book, so that I deleted it and created a new one. Address Book works fine. All my contacts seem to be in there. The check mark for the Auto-Complete option is also on in the E-Mail options menu. Any ides or suggestions ? Thanks.

 

[Russ Valentine [MVP-Outlook]]

How many messages have you sent? Autocomplete uses a cache of names created
from messages you have sent, not your Address Book.
--
Russ Valentine
[MVP-Outlook]

I just upgraded from Office 2000 to Office 2003 and don't seem to be able

to get the Auto-Complete feature to work. I am typing the names into the
TO/CC & BCC fileds and nothing happens. I am trying this in the "New Mail
Message" window that opens, when I click on that icon. Is this the right
place I assume? I type in a name I know is in my Outlook Address Book and
nothing happens. I had trouble intitally with my Outlook Address Book, so
that I deleted it and created a new one. Address Book works fine. All my
contacts seem to be in there. The check mark for the Auto-Complete option
is also on in the E-Mail options menu. Any ides or suggestions ? Thanks.

 

[Guest]

Russ

Your responses are not adequate. How is this problem fixed and how do you prevent it from happening again. I had two to three years of email addresses that I used on a regular basis. It just isn't so easy for us layman users to understand what cache is and how outlook all of a sudden loses data.

 

[Russ Valentine [MVP-Outlook]]

What problem?
You failed to include any information in your message and the thread is dead
long ago.

--
Russ Valentine
[MVP-Outlook]

Russ,

Your responses are not adequate. How is this problem fixed and how do you

prevent it from happening again. I had two to three years of email
addresses that I used on a regular basis. It just isn't so easy for us
layman users to understand what cache is and how outlook all of a sudden
loses data.