Outlook address auto-complete not working.

H

hbzadeh

My Outlook 2007 address auto-complete has stopped working. The "Suggest
names while completing To, Cc, and Bcc fields" box in the Advances Email
Options dilaogue box is checked. Any idea why?
 
R

Russ Valentine [MVP-Outlook]

Only the same one posted here hundreds of times. Autocompletion is not a
robust or reliable feature. Outlook will lose its connection to its cache in
a number of ways, most often because it is not exiting completely and not
writing to the file. Make sure you run no add-ins or sync software that
might hold Outlook open. To restore the function, create a new Outlook
profile. If you're lucky you'll be able to migrate your old cache to the new
profile following directions here:
http://www.ingressor.com/autocompletetips.htm
 
H

hbzadeh

Thank you very much for the quick response. I checked my Microsofty/Outlook
folder: there is no NK2 file in that folder, but there is oneOffice Data File
with NICK extension (I have done all the necessary check and uncheck boxes -
so all files are visible). Any idea why I have this file and not NK2? And
what can I do about it?

Russ Valentine said:
Only the same one posted here hundreds of times. Autocompletion is not a
robust or reliable feature. Outlook will lose its connection to its cache in
a number of ways, most often because it is not exiting completely and not
writing to the file. Make sure you run no add-ins or sync software that
might hold Outlook open. To restore the function, create a new Outlook
profile. If you're lucky you'll be able to migrate your old cache to the new
profile following directions here:
http://www.ingressor.com/autocompletetips.htm
--
Russ Valentine
[MVP-Outlook]
hbzadeh said:
My Outlook 2007 address auto-complete has stopped working. The "Suggest
names while completing To, Cc, and Bcc fields" box in the Advances Email
Options dilaogue box is checked. Any idea why?
 
B

Brian Tillman [MVP - Outlook]

Thank you very much for the quick response. I checked my Microsofty/Outlook
folder: there is no NK2 file in that folder, but there is oneOffice Data
File
with NICK extension (I have done all the necessary check and uncheck boxes -
so all files are visible). Any idea why I have this file and not NK2? And
what can I do about it?

The NICK file was used for versions of Outlook prior to Outlook 2003 and it is
for retaining autoresolution data. Did you have an earlier version of Outlook
on this PC?
 
H

hbzadeh

At some stage I had an earlier version, but never used it and reverted to
outlook express.
 
R

Russ Valentine [MVP-Outlook]

Look here:
%AppData%Roaming\Microsoft\Outlook

--
Russ Valentine
[MVP-Outlook]
hbzadeh said:
Thank you very much for the quick response. I checked my
Microsofty/Outlook
folder: there is no NK2 file in that folder, but there is oneOffice Data
File
with NICK extension (I have done all the necessary check and uncheck
boxes -
so all files are visible). Any idea why I have this file and not NK2?
And
what can I do about it?

Russ Valentine said:
Only the same one posted here hundreds of times. Autocompletion is not a
robust or reliable feature. Outlook will lose its connection to its cache
in
a number of ways, most often because it is not exiting completely and not
writing to the file. Make sure you run no add-ins or sync software that
might hold Outlook open. To restore the function, create a new Outlook
profile. If you're lucky you'll be able to migrate your old cache to the
new
profile following directions here:
http://www.ingressor.com/autocompletetips.htm
--
Russ Valentine
[MVP-Outlook]
hbzadeh said:
My Outlook 2007 address auto-complete has stopped working. The
"Suggest
names while completing To, Cc, and Bcc fields" box in the Advances
Email
Options dilaogue box is checked. Any idea why?
 
B

Brian Tillman [MVP - Outlook]

Look here:
%AppData%Roaming\Microsoft\Outlook

Actually, %AppData%\Microsoft\Outlook is
C:\Users\user\AppData\Roaming\Microsoft\Outlook; i.e., the environment
variable %AppData% contains "Roaming" in its definition already.
 

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