How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
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| Thanks for the response - I actually purchased a full
| retail version but have lost the authentication
| certificate and product Id. My system has failed and I
| am unable to intall XP on my new machine. I was hoping
| that Microsoft would be able to advise me what my code
| was - if they hold this information.
| Regards, Ed
|
| >-----Original Message-----
| message
| >| >> I have been using XP for a year now. I have just
| >> purchased a new PC and I'm trying to install XP on it.
| >> This will become my sole machine.
| >>
| >> Unfortunately I've lost my authentication certificate
| and
| >> can't locate my product Id to complete installation.
| >>
| >> Can anyone suggest how I can obtain my original product
| >> Id from Microsoft or obtain a new one?
| >>
| >
| >Ed,
| >
| >Did Window XP come preinstalled the now old PC or is it
| an OEM copy you
| >purchased yourself.
| >In either case it is not allowed to be moved from the
| machine it shipped
| >with or the first machine installed to - if OEM.
| >This is one of the reasons the OEM product is cheaper
| then eh full retail
| >product. It is called a one time use license.
| >
| >If your Windows XP is a full retail product then the
| Product Key you need is
| >on the back of the big blue (for Professional) or green
| (for Home) tri part
| >folder out folder in the retail box - on a yellow label.
| >
| >The fact you mention the COA implies this an OEM issue
| and thus you will
| >need to purchase a new copy of Window XP for your new PC.
| >
| >--
| >Regards,
| >
| >Mike
| >--
| >Mike Brannigan [Microsoft]
| >
| >This posting is provided "AS IS" with no warranties, and
| confers no
| >rights
| >
| >Please note I cannot respond to e-mailed questions,
| please use these
| >newsgroups
| >
| message
| >| >> I have been using XP for a year now. I have just
| >> purchased a new PC and I'm trying to install XP on it.
| >> This will become my sole machine.
| >>
| >> Unfortunately I've lost my authentication certificate
| and
| >> can't locate my product Id to complete installation.
| >>
| >> Can anyone suggest how I can obtain my original product
| >> Id from Microsoft or obtain a new one?
| >>
| >> Many thanks, Ed
| >
| >
| >.
| >