Audio Problems - Help!

[Rylie]

Hello..

Ever since I put a fresh install of Windows XP Professional on my computer,
32 bit btw, I have not been able to get sound to come out of my speakers..
Yes, I did install the drivers from my manufacturer's website, and even
installed a program called Driver checker to install all the missing drivers
I needed.. But still, no sound. Headphones don't even work so I know it's not
the speakers fault, it's obviously some kind of driver messing it up or
something.. Anyone have any ideas? I can supply screenshots of anything, if
needed.

 

[DL]

If you installed an app like driver checker, then it would have scourced
updates from unknown scources.
Go back to the makers sites and install drivers from there; if a large oem
eg Dell / Hp or Laptop from that maker, if generic PC from the hardware
makers, eg motherboard. Then test your devices

 

[Jose]

Hello..

Ever since I put a fresh install of Windows XP Professional on my computer,
32 bit btw, I have not been able to get sound to come out of my speakers...
Yes, I did install the drivers from my manufacturer's website, and even
installed a program called Driver checker to install all the missing drivers
I needed.. But still, no sound. Headphones don't even work so I know it'snot
the speakers fault, it's obviously some kind of driver messing it up or
something.. Anyone have any ideas? I can supply screenshots of anything, if
needed.

Good.

Do regular Windows sounds work?

Check in Start, Settings, Control Panel, Sounds and Audio Devices,
Sounds tab. Anything work there?

Open Device Manager, resize the window to make sure you can see
everything and get a screen shot of that:

%SystemRoot%\system32\eventvwr.msc

Then do this:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.

For audio information, expand the Components, click Sound Device,
click Edit, Select All, Copy and then paste the information back
here.

This will minimize back and forth Q&A and eliminate guesswork.

 

[Rylie]

That is what I originally did.. I went to the Dell website and put my
service tag in but it did not work. The driver I downloaded from Dell's site
didn't do a thing.

 

[Rylie]

Here is the device manager screenshot:
http://i49.tinypic.com/2ldasty.png

System Summary:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name XXXX-0AF5F2939
System Manufacturer Dell Inc.
System Model Studio 540
System Type X86-based PC
Processor x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333 Mhz
BIOS Version/Date Dell Inc. 1.0.1, 8/11/2008
SMBIOS Version 2.5
Windows Directory D:\WINDOWS
System Directory D:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name XXXX-0AF5F2939\XXXX
Time Zone Mountain Standard Time
Total Physical Memory 8,192.00 MB
Available Physical Memory 2.67 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.09 GB
Page File D:\pagefile.sys

 

[Rylie]

And there is no text in my sound device box...

 

[PA Bear [MS MVP]]

What problem were you having that you thought "a fresh install" might
resolve?

Did you do a Repair Install or did you format the HDD & do a clean install?

Is it a Notebook PC?

Did you use the disks that came with the computer or the hidden Recovery
partition to do this "fresh install?"

 

[Rylie]

I was having troubles with Windows 7, so I completely formatted the HD and
put XP on there..

It is not a notbeook computer. And I used the disks that came with Windows.

 

[Elmo]

Here is the device manager screenshot:
http://i49.tinypic.com/2ldasty.png

System Summary:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name XXXX-0AF5F2939
System Manufacturer Dell Inc.
System Model Studio 540
System Type X86-based PC
Processor x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333 Mhz
BIOS Version/Date Dell Inc. 1.0.1, 8/11/2008
SMBIOS Version 2.5
Windows Directory D:\WINDOWS
System Directory D:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name XXXX-0AF5F2939\XXXX
Time Zone Mountain Standard Time
Total Physical Memory 8,192.00 MB
Available Physical Memory 2.67 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.09 GB
Page File D:\pagefile.sys

Try here.. there are two drivers shown for that model:

http://support.dell.com/support/dow...bIndex=&scanSupported=False&scanConsent=False

Or, if I misinterpreted what system you have, click the "Change Your
Product" link, click "Choose a model" instead of "Enter a tag", and
continue that way to your system specs.

 

[PA Bear [MS MVP]]

Had you upgraded the WinXP computer to Win7 [if you can call a "custom
(advanced) install" an upgrade]?

Window does come on a disk, yes. Did the Windows XP disk come with that
specific computer?

 

[Jose]

Here is the device manager screenshot:http://i49.tinypic.com/2ldasty.png

System Summary:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name     XXXX-0AF5F2939
System Manufacturer     Dell Inc.
System Model    Studio 540
System Type     X86-based PC
Processor       x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333Mhz
BIOS Version/Date       Dell Inc. 1.0.1, 8/11/2008
SMBIOS Version  2.5
Windows Directory       D:\WINDOWS
System Directory        D:\WINDOWS\system32
Boot Device     \Device\HarddiskVolume1
Locale  United States
Hardware Abstraction Layer      Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name       XXXX-0AF5F2939\XXXX
Time Zone       Mountain Standard Time
Total Physical Memory   8,192.00 MB
Available Physical Memory       2.67 GB
Total Virtual Memory    2.00 GB
Available Virtual Memory        1.96 GB
Page File Space 5.09 GB
Page File       D:\pagefile.sys

Very helpful information. Nothing showed up in the Components, Sound
Device section of msinfo32?

The Dell manual says that system has a Realtek audio device but it is
not showing up in Device Manager. It will not work until it shows up
in Device Manager and the proper driver is loaded.

In Device Manager, highlight the computer, click Action, Scan for
hardware changes and see if it can be found, then download the Realtek
drivers and install them from the link Elmo provided.

 

[Rylie]

No, I purchased this disk.

Had you upgraded the WinXP computer to Win7 [if you can call a "custom
(advanced) install" an upgrade]?

Window does come on a disk, yes. Did the Windows XP disk come with that
specific computer?

I was having troubles with Windows 7, so I completely formatted the HD and
put XP on there..

It is not a notbeook computer. And I used the disks that came with
Windows.

.

 

[dadiOH]

I was having troubles with Windows 7, so I completely formatted the
HD and put XP on there..

It is not a notbeook computer. And I used the disks that came with
Windows.

Use the disk that came with the *mother board*. That or go to the RealTek
site, download and install the friver for the on board sound.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[PA Bear [MS MVP]]

And my first question...?

No, I purchased this disk.

Had you upgraded the WinXP computer to Win7 [if you can call a "custom
(advanced) install" an upgrade]?

Window does come on a disk, yes. Did the Windows XP disk come with that
specific computer?

I was having troubles with Windows 7, so I completely formatted the HD
and
put XP on there..

It is not a notbeook computer. And I used the disks that came with
Windows.

:
What problem were you having that you thought "a fresh install" might
resolve?

Did you do a Repair Install or did you format the HDD & do a clean
install?

Is it a Notebook PC?

Did you use the disks that came with the computer or the hidden
Recovery
partition to do this "fresh install?"

Rylie wrote:
Ever since I put a fresh install of Windows XP Professional on my
computer,
32 bit btw, I have not been able to get sound to come out of my
speakers..
Yes, I did install the drivers from my manufacturer's website, and
even
installed a program called Driver checker to install all the missing
drivers
I needed.. But still, no sound. Headphones don't even work so I know
it's
not the speakers fault, it's obviously some kind of driver messing it
up
or
something.. Anyone have any ideas? I can supply screenshots of
anything,
if
needed.

.

.