S
shzch
I want to get your technical support as soon as possible.
Thanks.
In addition, I konw there is Intel(r) 82801 Chipset in my
computer.
1. My COmputer Configuration
Hardware Brand: TARGA Traveller C50 NoteBook
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name ZHANG
System Manufacturer Intel Corporation
System Model Montara System SV/CR Boards
System Type X86-based PC
Processor x86 Family 6 Model 9 Stepping 5
GenuineIntel ~1499 Mhz
BIOS Version/Date Phoenix Technologies LTD 1.0C-
2973-0812, 2003-10-2
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale People's Republic of China
Hardware Abstraction Layer Version = "5.1.2600.0
(xpclient.010817-1148)"
User Name ZHANG\zhch
Time Zone Eastern Daylight Time
Total Physical Memory 256.00 MB
Available Physical Memory 102.88 MB
Total Virtual Memory 852.12 MB
Available Virtual Memory 542.29 MB
Page File Space 605.70 MB
Page File C:\pagefile.sys
2. Sound Card Configuration
System Information report written at: 2004-7-28
16:21:44
System Name: ZHANG
Driver Setup: wdm_a361.exe
[Sound Device]
Item Value
Name Realtek AC'97 Audio
Manufacturer Realtek
Status OK
PNP Device ID
PCI\VEN_8086&DEV_24C5&SUBSYS_29421509&REV_03
\3&61AAA01&0&FD
I/O Port 0x00001C00-0x00001CFF
I/O Port 0x000018C0-0x000018FF
Memory Address 0xE0100C00-0xE0100DFF
Memory Address 0xE0100800-0xE01008FF
IRQ Channel IRQ 3
Driver c:\windows\system32\drivers\alcxwdm.sys
(5.10.5630, 612.28 KB (626,977 bytes), 2004-7-28 10:45)
3. SYMPTOMS
When I start my computer, everything is OK.
However,after about half hour,
the sound appears to be distorted or scratchy. Then
there will be the following two symptoms:
(1)Some times, a sound appears to play, but I do not
hear anything;
(2)Some times, the windows suddenly appears blue
screen to report a program running error at one memory
address.
At the same time, it generates minidump information
under windows directory;
(2)Many times, the computer can not play a sound, and
I receive a sound-related error message as the attached
picture file:
"Windows cannot play the %SystemRoot%\media\Windows
XP *.wav file. The file may be damaged or may use an
unrecognized
compression format. To resolve this problem,
replace the file or use Add/Remove Program in Control
panel to install
Audio Compression"
Thanks.
In addition, I konw there is Intel(r) 82801 Chipset in my
computer.
1. My COmputer Configuration
Hardware Brand: TARGA Traveller C50 NoteBook
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name ZHANG
System Manufacturer Intel Corporation
System Model Montara System SV/CR Boards
System Type X86-based PC
Processor x86 Family 6 Model 9 Stepping 5
GenuineIntel ~1499 Mhz
BIOS Version/Date Phoenix Technologies LTD 1.0C-
2973-0812, 2003-10-2
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale People's Republic of China
Hardware Abstraction Layer Version = "5.1.2600.0
(xpclient.010817-1148)"
User Name ZHANG\zhch
Time Zone Eastern Daylight Time
Total Physical Memory 256.00 MB
Available Physical Memory 102.88 MB
Total Virtual Memory 852.12 MB
Available Virtual Memory 542.29 MB
Page File Space 605.70 MB
Page File C:\pagefile.sys
2. Sound Card Configuration
System Information report written at: 2004-7-28
16:21:44
System Name: ZHANG
Driver Setup: wdm_a361.exe
[Sound Device]
Item Value
Name Realtek AC'97 Audio
Manufacturer Realtek
Status OK
PNP Device ID
PCI\VEN_8086&DEV_24C5&SUBSYS_29421509&REV_03
\3&61AAA01&0&FD
I/O Port 0x00001C00-0x00001CFF
I/O Port 0x000018C0-0x000018FF
Memory Address 0xE0100C00-0xE0100DFF
Memory Address 0xE0100800-0xE01008FF
IRQ Channel IRQ 3
Driver c:\windows\system32\drivers\alcxwdm.sys
(5.10.5630, 612.28 KB (626,977 bytes), 2004-7-28 10:45)
3. SYMPTOMS
When I start my computer, everything is OK.
However,after about half hour,
the sound appears to be distorted or scratchy. Then
there will be the following two symptoms:
(1)Some times, a sound appears to play, but I do not
hear anything;
(2)Some times, the windows suddenly appears blue
screen to report a program running error at one memory
address.
At the same time, it generates minidump information
under windows directory;
(2)Many times, the computer can not play a sound, and
I receive a sound-related error message as the attached
picture file:
"Windows cannot play the %SystemRoot%\media\Windows
XP *.wav file. The file may be damaged or may use an
unrecognized
compression format. To resolve this problem,
replace the file or use Add/Remove Program in Control
panel to install
Audio Compression"